Call Center Representative Jobs in Fort Worth, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Lewisville, TX (23 miles from Fort Worth, TX)
- 13 hours ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 13 hours ago
Call Center Specialist JobID: 9903 Position Type: Support Staff Administrative- Non-Instructional Date Posted: 8/12/2025 Location: TRANSPORTATION - 944 Date Available: ASAP Description: Minimum...
Call Center Customer Service WFM REMOTE
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
Call Center Call Center Customer Service WFM REMOTE Remote, MD Posted: 8/14/2025 Job Description Job ID#: 72627 Job Category: Call Center Position Type: *W2 Duration: Temporary Shift: 1 Positions...
Remote WorkCall Center Agent (Contact Center) (49506)
- Bedford, TX (13 miles from Fort Worth, TX)
- 2 days ago
- Bedford, TX (13 miles from Fort Worth, TX)
- 2 days ago
Call Center Agent (Contact Center) Job Details Job Location Contact Center-Other Blood Centers - Bedford, TX Position Type Full Time Education Level High School Diploma / GED Equivalent Job Shift...
Call Center Representative - Full-Time (9am-6pm shift)
- Fort Worth, TX
- 4 days ago
- Fort Worth, TX
- 4 days ago
Love Helping People? Join EECU as a Member Services Representative! Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism,...
A Day in the Life of a Contact Center Agent As a Contact Center Agent, you are the initial liaison between First Onsite and our valued customers. You resolve issues and address inquiries...
Member Support Representative ( Mon-Fri 7am-4pm) @ MSC Las Colinas
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond...
Call Center Rep With Bachelors Degree
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
Two positions available with an auto finance company, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to...
- Irving, TX (22 miles from Fort Worth, TX)
- 29 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 29 days ago
Are you read to accelerate your career? Join our team at a leading Auto Financial company in Irving, TX! We're seeking dedicated individuals from diverse backgrounds who crave growth and...
Pharmacy Help Desk Call Center Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
PROFESSIONAL EXPERIENCE 1 - 2-year customer service or call center experience and healthcare environment (Preferable)....
The Role : Call Center Representative | Fort Worth, TX As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be...
Bilingual Dental Call Center Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
We are Rodeo! Rodeo Dental & Orthodontics is one of the fastest-growing, multi-specialty dental groups in the country. The company’s team of 100+ award-winning doctors provide a full range of...
Call Center Representative/Clinical Recruiter 1
- Irving, TX (22 miles from Fort Worth, TX)
- 45+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 45+ days ago
Call Center Representative/Clinical Recruiter 1 Imagine your future with us At ALS, we encourage you to dream big....
Call Center Agent/Reservations
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 60+ days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 60+ days ago
Location: 920 MacArthur Blvd, Grand Prairie, Texas 75050 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...
Bilingual Patient Access Call Center Specialist
- Azle, TX (19 miles from Fort Worth, TX)
- 90+ days ago
- Azle, TX (19 miles from Fort Worth, TX)
- 90+ days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 401 Stribling Drive Azle, Texas, 76020 United States...
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1500 S. Main Street Fort Worth, Texas, 76104 United States...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fort Worth, TX
Highest Education Level
Call Center Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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