Call Center Representative Jobs in Fort Worth, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Call Center Agent
- HCA Healthcare
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
center experience preferably in a healthcare environment preferred Ability to work a minimum of 90% of your day on the phone uninterrupted Benefits Parallon, offers a total rewards package that supports...
RemoteBilingual Call Center Customer Service
- MMC Group
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 16 days ago
Call Center Bilingual Call Center Customer Service Remote, MD Posted: 5/14/2026 Job Description Job ID#: 76243 Job Category: Call Center Position Type: *W2 Duration: Temporary Shift: 1 Positions...
RemoteInsurance Call Center Representative
- Randstad
- Roanoke, TX (20 miles from Fort Worth, TX)
- 21 days ago
- Roanoke, TX (20 miles from Fort Worth, TX)
- 21 days ago
Do you have 1 year of RECENT Call Center Experience? Also RECENT Insurance experience? Are you completely comfortable with $25-$30/hr PLUS Benefits? This could be the perfect opportunity for you!...
In Person- Window World of Baton Rouge
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 27 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 27 days ago
Summary America's leading replacement window company, Window World, is looking for a Senior Call Center Specialist to join our Grand Prairie, TX team. In this position, you'll be responsible for...
In Person- U-Haul
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 27 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 27 days ago
Location: 920 MacArthur Blvd, Grand Prairie, Texas 75050 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...
In PersonBilingual Consumer Call Center Agent
- PrideStaff
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
Bilingual Consumer Support Specialist Location: Irving, TX (100% Onsite) Type: Temp-to-Hire Compensation: $19.00 - $21.00/hr (Based on experience) Schedule: Monday - Friday (Shifts between 7:30 AM...
In PersonCall Center Representative With Bachelor's Degree
- TEKsystems
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
Hablas espanol? Este es el trabajo perfecto para ti! Two positions with an auto finance company starting in April. You will be interviewing for both roles, and it's important to be open to either...
In PersonCall Center Representative - Full-Time (9am-6pm shift)
- EECU
- Fort Worth, TX
- 30+ days ago
- Fort Worth, TX
- 30+ days ago
Love Helping People? Join EECU as a Member Services Representative! Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism,...
Hybrid Full TimeCall Center Representative (Entry Level Auto Finance)
- TEKsystems
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonCall Center Rep With Bachelors Degree
- TEKsystems
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- 943366404 CoreLogic Tax Services, LLC
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 30+ days ago
Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9...
RemoteRemote Call Center Representative
- TEKsystems
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 30+ days ago
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
Remote- TEKsystems
- Irving, TX (22 miles from Fort Worth, TX)
- 45+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 45+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- US Heart & Vascular
- Fort Worth, TX
- 45+ days ago
- Fort Worth, TX
- 45+ days ago
Requirements: High School diploma or equivalent. 1 year of call center experience 2 years of customer service experience. Healthcare knowledge is preferred but not required....
In PersonBilingual Dental Call Center Representative
- Rodeo Dental
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
We are Rodeo! Rodeo Dental & Orthodontics is one of the fastest-growing, multi-specialty dental groups in the country. The company’s team of 100+ award-winning doctors provide a full range of...
In PersonDemographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fort Worth, TX
Highest Education Level
Call Center Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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