Bilingual Call Center Customer Service

Call Center

Bilingual Call Center Customer Service Remote, MD Posted: 5/14/2026

Job Description

Job ID#:

76243

Job Category:

Call Center

Position Type:

*W2

Duration:

Temporary

Shift:

1

Positions Available:

10

Bilingual Customer Service Representative I, Spanish, Remote

Pay Rate: $21.50 per hour

Location: Remote

Residency Requirement: Maryland residents strongly preferred

Training Start Date: June 17, 2026

Training Schedule: 3 weeks, Monday through Friday, 9:30 AM to 6:00 PM EST

Regular Shift: Must be available between 9:30 AM and 6:00 PM EST

Openings: 20, potentially more

Interview Window: June 3, 2026, through June 5, 2026

We are seeking Bilingual Customer Service Representatives I, Spanish to support a remote customer service program. This role is ideal for candidates who are professional, reliable, customer-focused, and comfortable assisting callers in both English and Spanish.

What You'll Do

Provide customer service support in a remote call center environment

Assist callers with questions, account information, program details, and general inquiries

Communicate clearly and professionally in both English and Spanish

Document calls and customer interactions accurately

Follow established procedures, scripts, and compliance guidelines

Maintain professionalism, confidentiality, and quality standards

Participate in and successfully complete the required 3-week training program

Requirements

Bilingual fluency in English and Spanish required

Must be available for training Monday through Friday, 9:30 AM to 6:00 PM EST

Must be available to work during operation hours from 9:30 AM to 6:00 PM EST

Maryland residency strongly preferred

Prior customer service, call center, healthcare, benefits, or administrative support experience preferred

Strong communication, listening, and data entry skills

Ability to work remotely with reliable internet and a professional workspace

Dependable attendance and punctuality are required

Job Requirements

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group

MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage

Life and disability insurance

Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.