Call Center Representative Jobs in Texas
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Outbound Call Center Representative Cedar Park, TX Start Date: July 21, 2025 Location: Cedar Park, TX Type: Temp-to-Hire Pay: $20/hour during training (Potential to earn up to $25/hour after conversion...
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
As a Call Center Representative, you play a critical part in providing services to insureds, claimants, and others relating to the First Notice of Loss reports....
We are searching for a Contact Center Representative-someone who works well in a fast-paced hospital setting. You'll field general inquiries from patients and physicians for information related to...
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkTEXAS only - Work at Home Fundraising/Sales Call Center Representative
- Beaumont, TX
- 2 days ago
- Beaumont, TX
- 2 days ago
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Are you Smart, Driven + Pretty Damn Cool? Tangram is looking for extraordinary people to join our industry-leading team that keeps defining the future of interior environments. An inspirational...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkClient Support Specialist Faithful Financial Co, LLC Killeen, TX, us 4 days ago Quick Job type Full-time Quick Job description Job Description Looking for flexible remote work where you can make a...
Remote WorkRemote Call Center Representative- 2nd Shift
- North Richland Hills, TX
- 3 days ago
- North Richland Hills, TX
- 3 days ago
You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. You will be: Provide...
Remote WorkCall Center Representative Location: Houston, Texas 77023 Duration: 2.5 Months+, Contract Shift Details: Monday thru Saturday - evening shifts of 1 to 7 pm Pay Rate: $18.00/hr JOB DESCRIPTION As a Customer...
Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full...
Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Texas
Highest Education Level
Call Center Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Account Management
- Staffing
- Listening
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Microsoft Outlook
- Negotiation
- Investigation
- Verbal Communication
- Typing
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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