Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
6174 - Alliance - 2801 Citadel Spring Drive, Fort Worth, Texas, 76177 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Mansfield, TX (15 miles from Fort Worth, TX)
- 1 hour ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 1 hour ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Care Specialist II - Regulatory Response
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
Customer Service Rep(06940) - 4305 W. Pipeline
- Hurst, TX (10 miles from Fort Worth, TX)
- 2 hours ago
- Hurst, TX (10 miles from Fort Worth, TX)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Keller, TX (15 miles from Fort Worth, TX)
- 10 hours ago
- Keller, TX (15 miles from Fort Worth, TX)
- 10 hours ago
Handyman Connection Grapevine has an opening for a Customer Service Representative. Our customers love us!...
Representative, Client Services - September 2025 (Westlake)
- Westlake, TX (20 miles from Fort Worth, TX)
- 16 hours ago
- Westlake, TX (20 miles from Fort Worth, TX)
- 16 hours ago
Target Class Start Date: September 8, 2025 Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you!...
Center experience involving customer service, technical support, and knowledge of credit card processing Bilingual (English/Spanish) is beneficial Possesses excellent organizational skills and is comfortable...
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Team Member-4
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
Store - MACON, GADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...
Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams....
Customer Service Rep(06824) - 10045 Macarthur Blvd. #109
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Customer Service Rep(06961) - 5244 Hwy 360, Ste. 352
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08027) -480 W. Pioneer Pkwy
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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