Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 12 days ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 12 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Part Time - Outlet Customer Service Associate - Flexible
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Customer Service Team Member-99
- Irving, TX (22 miles from Fort Worth, TX)
- 2 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Pharmacy Customer Service Assoc. Cert
- Mansfield, TX (15 miles from Fort Worth, TX)
- 2 hours ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 2 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Restaurant Customer Service Team Member
- Burleson, TX (13 miles from Fort Worth, TX)
- 4 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Irving, TX (22 miles from Fort Worth, TX)
- 4 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 4 hours ago
center experience Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)...
Experienced Customer Service Representative
- Colleyville, TX (15 miles from Fort Worth, TX)
- 11 hours ago
- Colleyville, TX (15 miles from Fort Worth, TX)
- 11 hours ago
We are looking to add a Customer Service Representative to our team at Posh Paw Resort CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Bilingual Customer Service Specialist Zone (Spanish)
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 11 hours ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Burleson, TX (13 miles from Fort Worth, TX)
- 11 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 11 hours ago
Service Center Burleson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Part Time Customer Service/ Lot Attendant
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 11 hours ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CSR - 2nd Shift Customer Service Representative
- Burleson, TX (13 miles from Fort Worth, TX)
- 11 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 11 hours ago
Are you an experienced Customer Service Professional, then Vertical Cold Storage is looking for you to join our team as a Customer Service Representative!...
- Watauga, TX (10 miles from Fort Worth, TX)
- 11 hours ago
- Watauga, TX (10 miles from Fort Worth, TX)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail - Part-Time Customer Service Team Member
- Irving, TX (22 miles from Fort Worth, TX)
- 11 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 11 hours ago
Store - WILMINGTON, NCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Pharmacy Customer Service Associate
- Haltom City, TX (3 miles from Fort Worth, TX)
- 11 hours ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »