Customer Service Representative Jobs in Fort Worth, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 280 Jobs

Customer Service Representative - PT

  • DFW Airport, TX (20 miles from Fort Worth, TX)
  • 12 days ago
  • DFW Airport, TX (20 miles from Fort Worth, TX)
  • 12 days ago

$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Part Time - Outlet Customer Service Associate - Flexible

  • Irving, TX (22 miles from Fort Worth, TX)
  • 1 hour ago
  • Irving, TX (22 miles from Fort Worth, TX)
  • 1 hour ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...

Customer Service Team Member-99

  • Irving, TX (22 miles from Fort Worth, TX)
  • 2 hours ago
  • Irving, TX (22 miles from Fort Worth, TX)
  • 2 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Pharmacy Customer Service Assoc. Cert

  • Mansfield, TX (15 miles from Fort Worth, TX)
  • 2 hours ago
  • Mansfield, TX (15 miles from Fort Worth, TX)
  • 2 hours ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Restaurant Customer Service Team Member

  • Burleson, TX (13 miles from Fort Worth, TX)
  • 4 hours ago
  • Burleson, TX (13 miles from Fort Worth, TX)
  • 4 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Sup, Customer Service

  • Irving, TX (22 miles from Fort Worth, TX)
  • 4 hours ago
  • Irving, TX (22 miles from Fort Worth, TX)
  • 4 hours ago

center experience Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)...

Experienced Customer Service Representative

  • Colleyville, TX (15 miles from Fort Worth, TX)
  • 11 hours ago
  • Colleyville, TX (15 miles from Fort Worth, TX)
  • 11 hours ago

We are looking to add a Customer Service Representative to our team at Posh Paw Resort CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Bilingual Customer Service Specialist Zone (Spanish)

  • Cedar Hill, TX (22 miles from Fort Worth, TX)
  • 11 hours ago
  • Cedar Hill, TX (22 miles from Fort Worth, TX)
  • 11 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative

  • Burleson, TX (13 miles from Fort Worth, TX)
  • 11 hours ago
  • Burleson, TX (13 miles from Fort Worth, TX)
  • 11 hours ago

Service Center Burleson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Part Time Customer Service/ Lot Attendant

  • Grand Prairie, TX (19 miles from Fort Worth, TX)
  • 11 hours ago
  • Grand Prairie, TX (19 miles from Fort Worth, TX)
  • 11 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

CSR - 2nd Shift Customer Service Representative

  • Burleson, TX (13 miles from Fort Worth, TX)
  • 11 hours ago
  • Burleson, TX (13 miles from Fort Worth, TX)
  • 11 hours ago

Are you an experienced Customer Service Professional, then Vertical Cold Storage is looking for you to join our team as a Customer Service Representative!...

Customer Service Associate

  • Watauga, TX (10 miles from Fort Worth, TX)
  • 11 hours ago
  • Watauga, TX (10 miles from Fort Worth, TX)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail - Part-Time Customer Service Team Member

  • Irving, TX (22 miles from Fort Worth, TX)
  • 11 hours ago
  • Irving, TX (22 miles from Fort Worth, TX)
  • 11 hours ago

Store - WILMINGTON, NCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Pharmacy Customer Service Associate

  • Haltom City, TX (3 miles from Fort Worth, TX)
  • 11 hours ago
  • Haltom City, TX (3 miles from Fort Worth, TX)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Bilingual)

  • Fort Worth, TX
  • 14 hours ago
  • Fort Worth, TX
  • 14 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Fort Worth, TX

Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.


Local
National
965,999
19,299
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fort Worth, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Worth, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Worth, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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