Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Animal Shelter Client Services Representative - PT (Less than 19 hours/week)
- City of Grapevine
- Grapevine, TX (20 miles from Fort Worth, TX)
- 1 hour ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 1 hour ago
Job Summary Represents Animal Services and the City of Grapevine through phone calls, in person interactions, and electronic communication at the service desk; maintains records and files; accepts...
In Person Part TimeIrving Service - Customer Service Assistant - Part time
- H-E-B
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
Responsibilities Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities &...
In Person Part Time- Lennar Corp.,
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 hour ago
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building...
In PersonDelivery Station Customer Service Associate, DSL
- Amazon
- Fort Worth, TX
- 6 hours ago
- Fort Worth, TX
- 6 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
In PersonCustomer Service Associate - Nights/Weekends
- Fort Worth, TX
- 11 hours ago
- Fort Worth, TX
- 11 hours ago
Apply Now Starting hiring pay : $ 12.00 As an important part of our team, Customer Service Associes impact all areas of the customer experience. As the name suggests, your main priority is to...
In PersonMid Cities Beer/Wine - Customer Service Spec - Part time
- HEB
- Euless, TX (16 miles from Fort Worth, TX)
- 11 hours ago
- Euless, TX (16 miles from Fort Worth, TX)
- 11 hours ago
Responsibilities Job Summary: As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll...
In Person Part TimeUniversal Customer Support Representative
- Rise Broadband
- Irving, TX (22 miles from Fort Worth, TX)
- 14 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 14 hours ago
Universal Customer Support Representative (Inbound) Compensation Starting at $20.00/hour (USD) + Monthly Incentive Earning Potential Based on experience Position Overview The Universal Customer...
In PersonDHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like...
In PersonRespond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In PersonCustomer Service Representative
- AirCo Air Conditioning
- Fort Worth, TX
- 1 day ago
- Fort Worth, TX
- 1 day ago
Customer Service Representative (CSR) Join a Winning Team You're the best, and you want to join a team that recognizes your value, invests in your growth, and gives you the opportunity to succeed....
In Person- Texas Rangers
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Minimum age: 18 Pay Rate: $11.00 Hours: 4 8...
In Person- Darling Ingredients Inc.
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
Company Details Darling Ingredients repurposes and recycles materials from the animal agriculture and food industries - transforming them into essential ingredients that do everything from feeding...
In PersonCustomer Service Sales Team Member
- Michaels
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
Store - Birmingham, ALDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonCustomer Service Consultant - Dallas (Remote)
- Carmax
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
7977 - Dallas CEC - 3100 Spur 482, Irving, Texas, 75062 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link...
RemoteBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Hurst, TX (10 miles from Fort Worth, TX)
- 2 days ago
- Hurst, TX (10 miles from Fort Worth, TX)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonDemographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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