Customer Service Representative Jobs in Huntersville, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs

Cashier - Customer Service

  • Mint Hill, NC (19 miles from Huntersville, NC)
  • 9 days ago
  • Mint Hill, NC (19 miles from Huntersville, NC)
  • 9 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Field Service Technician - Customer Service

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

Step into the role of a Field Service Technician and become the driving force behind optimizing industrial automation and packaging equipment. You'll not only take charge of servicing,...

Customer Service - Self Storage Manager

  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Join our team as a customer service representative, where you will be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience....

Customer Experience Specialist

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Customer Experience Specialist Avis Budget Group Charlotte, North Carolina, United States 2 days ago Quick Job type Full-time Part-time Quick Job description Immediately hiring! Are you someone...

Customer Service Representative - Credit Services

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....

Client Services Associate Project Manager

  • Matthews, NC (24 miles from Huntersville, NC)
  • 2 days ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 2 days ago

Client Services Associate Project Manager Our client is seeking a detail-oriented and client-focused Client Services Associate Project Manager to support and manage project delivery efforts across...

Remote Work

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Summary of Position: The receptionist is often the first point of contact with a new client or referring veterinarian. There is only one chance to make a positive first impression and it takes...

Customer Service Specialist

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Title: Customer Service Representative Location: Charlotte, NC Pay Rate: $18-22/HR Company Summary: Our client is a proven leader in the Low Voltage/Security industry, offering a professional level...

Retail Customer Service Cashier

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Req ID: 458843 Address: 2603 Sam Wilson Rd Charlotte, NC, 28214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Medicare Customer Service Reps

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am – 2:00 am Mon – Sun. 40 hour work week $21.00 hourly non bilingual...

Part Time Customer Service Clerk

  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 3 days ago
  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 3 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Service Representative - Credit Services (Bilingual Spanish)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....

Field Customer Service Representative - Charlotte, NC

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the...

Customer Service Associate

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

About this role: Wells Fargo is seeking a Customer Service Associate on the Product Service Team in Business Operations as part of Contact Center division. Learn more about the career areas and...

Demographic Data for Huntersville, NC

Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.


Local
National
67,863
1,916
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Huntersville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Huntersville, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Huntersville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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