Customer Service Representative Jobs
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Solutions Specialist (Remote)
- AWeber
- Chalfont, PA
- 1 hour ago
- AWeber
- Chalfont, PA
- 1 hour ago
We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NC, NJ, OH, PA, SC, UT, and VA. We are looking for an exceptional communicator who loves building and...
Remote Work
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Circle Buick GMC Hummer EV
- Highland, IN
- 1 day ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 1 day ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA
- 1 day ago
- Eagle Rock Pet Care
- Los Angeles, CA
- 1 day ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA
- 1 day ago
- Montebello Veterinary Hospital
- Montebello, CA
- 1 day ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH
- 1 day ago
- Lowell Rd Veterinary Center
- Hudson, NH
- 1 day ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Come join our growing team! GLS is actively seeking enthusiastic and driven individuals to become part of our expanding team as Customer Service/Collections Representatives. As a Customer...
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 2 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 2 days ago
JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA
- 3 days ago
- Furer Organization
- San Diego, CA
- 3 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote Work
- Liberty Vet Pets
- Philadelphia, PA
- 4 days ago
- Liberty Vet Pets
- Philadelphia, PA
- 4 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- ForTec Medical
- Tualatin, OR
- 5 days ago
- ForTec Medical
- Tualatin, OR
- 5 days ago
Company Description ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL
- 6 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL
- 6 days ago
I am currently seeking a FULL TIME employee for my insurance and financial services office in SKOKIE,IL. Benefits: Commission and Bonus based on performance Competitive Salary Opportunity for...
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 6 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 6 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs Nationwide
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Dispatching
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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