Customer Service Representative Jobs in New York
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We are looking for customer focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service....
RemoteWork from Home: Customer Service Representative (Healthcare)
- Sagility
- NY
- 30+ days ago
- NY
- 30+ days ago
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....
RemoteCustomer Service Specialist I (10:00am - 6:30pm ET)
- QuidelOrtho Corporation
- Rochester, NY
- 22 hours ago
- Rochester, NY
- 22 hours ago
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in...
HybridCustomer Service Specialist 1 (10:00am - 6:30pm ET)
- QuidelOrtho
- Rochester, NY
- 1 day ago
- Rochester, NY
- 1 day ago
The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in...
HybridSr. Client Service Specialist - Installation & Technical Support
- KeyBank
- Albany, NY
- 1 day ago
- Albany, NY
- 1 day ago
Location: For Those Who Work At Home, Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected...
RemoteCustomer Success Representative (Remote)
- Heather Birch
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
Remote Position | Flexible Schedule | Training Provided We are currently seeking a Customer Success Representative to join our remote team and help deliver outstanding support and service to our...
RemoteRemote Customer Service Representative - Must Reside in NY (Starting 6/29/2026)
- Transworld Systems Inc.
- NY
- 1 day ago
- NY
- 1 day ago
Come join our thriving team as a Remote Customer Service Representative!...
RemoteClient Service Rep. (Hybrid- Long Island, NY)
- Broadridge
- Edgewood, NY
- 1 day ago
- Edgewood, NY
- 1 day ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
HybridSenior Managr Global Customer Service
- Fuji film Diosynth BioTechnologies
- Valhalla, NY
- 1 day ago
- Valhalla, NY
- 1 day ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteBilingual Customer Service Representative
- TEKsystems
- New York, NY
- 3 days ago
- New York, NY
- 3 days ago
Job Title: Bilingual Customer Service Representative Job Description This role supports a national shareholder communications campaign focused on proxy season, helping public companies manage their...
Remote ContractWe are hiring immediately for 6 Customer Service Representatives... Hybrid schedule!...
Hybrid- Prestige Brands Holdings, Inc.
- Tarrytown, NY
- 3 days ago
- Tarrytown, NY
- 3 days ago
Prestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women's health categories to better improve the lives of our...
HybridHybrid Customer Service Representative - Entry Level
- TEKsystems
- Albany, NY
- 4 days ago
- Albany, NY
- 4 days ago
Position Overview We are seeking a detail-oriented and customer-focused professional to join our Call Center team. In this role, you will provide support to providers by responding to inquiries...
HybridO'Shaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make...
HybridAre you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their...
HybridDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York
Highest Education Level
Customer Service Representatives in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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