Customer Service Representative Jobs in New York
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Gold Customer Service Representative
- Liberty Mutual Insurance
- Maryland, NY
- 3 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 3 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $76000.00 Job Category: Customer Service Description Are you a licensed insurance professional looking to join a Fortune 100 Company? We are...
Remote Work
Licensed Bilingual Gold Customer Service Representative
- Liberty Mutual Insurance
- Maryland, NY
- 14 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 14 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $76000.00 Job Category: Customer Service Description Are you a fluent in Spanish and English? Are you also a licensed insurance professional...
Remote Work
Customer Service Representative
- Tri-Mar Consulting Inc
- Rochester, NY
- 14 days ago
- Tri-Mar Consulting Inc
- Rochester, NY
- 14 days ago
Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay Rate: $17.00 - 22.00/hr....
Description: Job description: This position will be generating sales leads and set appointments with retail customers to conduct store-sponsored maintenance, repairs, and replacements on HVAC...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Schenectady, NY
- 2 hours ago
- Schenectady, NY
- 2 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 - $17.25...
Job Order Number: DG0438234 Job Title: Customer Service Associate I Company: Dollar Tree Location: Rotterdam, NY Salary: Education: Information Not Provided Experience: Information Not Provided...
Customer Service Specialist (OPM III) - Hybrid - Bohemia, NY or Marlborough, MA
- Bohemia, NY
- 2 hours ago
- Bohemia, NY
- 2 hours ago
Job Order Number: DG0446201 Job Title: Customer Service Specialist (OPM III) - Hybrid - Bohemia, NY or Marlborough, MA Company: Sartorius Location: Bohemia, NY Salary: Education: Information Not...
.- Demonstrate behaviors that are aligned with the organization's desired culture and values.Qualifications:- Mortgage and/or financial services call center experience is a plus.- Bilingual Spanish...
Client Service Specialist-Financial Engineering - 10181
- New York, NY
- 2 hours ago
- New York, NY
- 2 hours ago
Job Order Number: DG0447810 Job Title: Client Service Specialist-Financial Engineering - 10181 Company: Moody's Analytics INC Location: New York, NY Salary: Education: Information Not Provided...
Job Order Number: DG0455329 Job Title: Customer Relations Representative - Majors Company: MacKenzie-Childs, LLC Location: Aurora, NY Salary: Education: Bachelor's Degree Experience: 3 years...
Bilingual Customer Service Specialist (Spanish)
- Kew Gardens, NY
- 2 hours ago
- Kew Gardens, NY
- 2 hours ago
Job Order Number: DG0455296 Job Title: Bilingual Customer Service Specialist (Spanish) Company: Sherwin-Williams Company Location: Kew Gardens, NY Salary: Education: Information Not Provided...
un Customer service / store clerk (Park Slope, Booklyn) Omega Trading 4087th Avenue compensation: $16 per hour starting employment type: experience level: no experience required job title: Store...
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Location: 651 Dick Road Depew, NY 14043 Availability Requirement for this role: Afternoon, Evening (including weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range:...
Customer Service Representative, International
- Huntingtn Sta, NY
- 3 hours ago
- Huntingtn Sta, NY
- 3 hours ago
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history,...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York
Highest Education Level
Customer Service Representatives in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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