Customer Service Representative Jobs in Freehold, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03992) - 61 State Rd
- Princeton, NJ (21 miles from Freehold, NJ)
- moments ago
- Princeton, NJ (21 miles from Freehold, NJ)
- moments ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (17 miles from Freehold, NJ)
- moments ago
- West Windsor, NJ (17 miles from Freehold, NJ)
- moments ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Automotive Customer Service Advisor
- Toms River, NJ (18 miles from Freehold, NJ)
- 7 hours ago
- Toms River, NJ (18 miles from Freehold, NJ)
- 7 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 8 hours ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Associate Client Support Representative (Remote)
- Trenton, NJ (23 miles from Freehold, NJ)
- 21 hours ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 21 hours ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
Technical Support Customer Service
- Princeton, NJ (21 miles from Freehold, NJ)
- 21 hours ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 21 hours ago
Adecco is assisting a local client recruiting for Technical Support Customer Service. This is a temp to hire opportunity in Princeton, NJ. This position requires candidates to have experience in...
Pharmacy Customer Service Associate
- Spotswood, NJ (12 miles from Freehold, NJ)
- 22 hours ago
- Spotswood, NJ (12 miles from Freehold, NJ)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04989) - 2058 Rt. 27
- Edison, NJ (20 miles from Freehold, NJ)
- 1 day ago
- Edison, NJ (20 miles from Freehold, NJ)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Casual Customer Service Representative $17 hourly
- West Windsor, NJ (17 miles from Freehold, NJ)
- 1 day ago
- West Windsor, NJ (17 miles from Freehold, NJ)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...
Customer Service Associate - Temporary
- Colonia, NJ (24 miles from Freehold, NJ)
- 1 day ago
- Colonia, NJ (24 miles from Freehold, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep - Farmingdale, NJ
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 1 day ago
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 1 day ago
at Lincare, Inc in Farmingdale, New Jersey, United States Job Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing...
Customer Care Representative - Bilingual Spanish Preferred
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 1 day ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 1 day ago
The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....
Remote WorkCustomer Service Representative II
- Berkeley, NJ (18 miles from Freehold, NJ)
- 1 day ago
- Berkeley, NJ (18 miles from Freehold, NJ)
- 1 day ago
Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Freehold, NJ
Highest Education Level
Customer Service Representatives in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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