Customer Service Representative Jobs in Freehold, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Matawan, NJ (12 miles from Freehold, NJ)
- 3 hours ago
- Matawan, NJ (12 miles from Freehold, NJ)
- 3 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Miele & Cie KG
- Princeton, NJ (21 miles from Freehold, NJ)
- 4 hours ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 4 hours ago
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role...
In PersonCustomer Service Representative
- Lennox International
- Manasquan, NJ (14 miles from Freehold, NJ)
- 5 hours ago
- Manasquan, NJ (14 miles from Freehold, NJ)
- 5 hours ago
What Drives Success SUPCO is seeking motivated individuals to join our growing team as a Customer Service Representative....
In Person- VCA Animal Hospitals
- Toms River, NJ (18 miles from Freehold, NJ)
- 17 hours ago
- Toms River, NJ (18 miles from Freehold, NJ)
- 17 hours ago
Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...
In Person- Bradley Beach, NJ (15 miles from Freehold, NJ)
- 19 hours ago
- Bradley Beach, NJ (15 miles from Freehold, NJ)
- 19 hours ago
HVAC Customer service Rep Job Duties: Answer and communicate with clients as the service requests come in. Scheduling service calls and routing calls in an efficient manner. Minor bookkeeping in...
In Person- Whole Foods
- Eatontown, NJ (12 miles from Freehold, NJ)
- 1 day ago
- Eatontown, NJ (12 miles from Freehold, NJ)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service - Crossroads at Eatontown Rack
- Nordstrom
- Eatontown, NJ (12 miles from Freehold, NJ)
- 1 day ago
- Eatontown, NJ (12 miles from Freehold, NJ)
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...
In PersonCustomer Service Representative Growing HVAC Company
- Morganville, NJ (9 miles from Freehold, NJ)
- 1 day ago
- Morganville, NJ (9 miles from Freehold, NJ)
- 1 day ago
Morganville, NJ Pro Energy Solutions is a family-owned, growing HVAC and energy services company looking for a friendly and motivated Customer Service Representative to join our team....
In Person- Wawa, Inc.
- Kendall Park, NJ (18 miles from Freehold, NJ)
- 1 day ago
- Kendall Park, NJ (18 miles from Freehold, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service & Logistics Representative - CHEM
- Ravago Americas
- Hamilton, NJ (23 miles from Freehold, NJ)
- 2 days ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 2 days ago
Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...
In PersonInside Sales & Customer Service Representative
- Carteret, NJ (24 miles from Freehold, NJ)
- 2 days ago
- Carteret, NJ (24 miles from Freehold, NJ)
- 2 days ago
Inside Sales & Customer Service Representative Summary: Join a leading Middlesex County, NJ manufacturer supplying specialty products to industries including automotive, aerospace, telecommunications...
In PersonCustomer Service Representative
- Staff Management Group, LLC
- Hamilton, NJ (23 miles from Freehold, NJ)
- 2 days ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 2 days ago
Customer Service Representative Hamilton, NJ 1 DAYS AGO 22607867 Summary Hamilton, NJ In-Person $19.00 - $19.00 per Hour 3 Years Experience High school graduate or equivalency certificate (GED) No Commission...
In PersonPaige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone
- GCG
- Trenton, NJ (23 miles from Freehold, NJ)
- 3 days ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 3 days ago
Job Order Number: DF0785468 Job Title: Paige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone Company: GCG Location: Trenton, NJ Salary: Education: Information Not...
RemoteCustomer Service Representative
- CCL
- Hightstown, NJ (11 miles from Freehold, NJ)
- 4 days ago
- Hightstown, NJ (11 miles from Freehold, NJ)
- 4 days ago
Basic Function/SummaryThe Customer Service Representative is responsible for coordinating custom label orders....
In Person- Plymouth Rock Assurance
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 5 days ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 5 days ago
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are...
In PersonDemographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Freehold, NJ
Highest Education Level
Customer Service Representatives in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »