Customer Service Representative Jobs in Freehold, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 172 Jobs

Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....

Customer Relations Specialist

  • Old Bridge, NJ (11 miles from Freehold, NJ)
  • 2 hours ago
  • Old Bridge, NJ (11 miles from Freehold, NJ)
  • 2 hours ago

Dealership: L0708 DCH Academy Honda DCH Academy Honda URGENTLY HIRING Customer Relations Specialists! Pay: $70k-$120k annually We are dedicated to delivering honest value, earning customers for...

Pharmacy Customer Service Associate

  • Hazlet, NJ (14 miles from Freehold, NJ)
  • 2 hours ago
  • Hazlet, NJ (14 miles from Freehold, NJ)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Red Bank, NJ (14 miles from Freehold, NJ)
  • 2 hours ago
  • Red Bank, NJ (14 miles from Freehold, NJ)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Toms River, NJ (18 miles from Freehold, NJ)
  • 12 hours ago
  • Toms River, NJ (18 miles from Freehold, NJ)
  • 12 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Care Representative- $15.50

  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 12 hours ago
  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 12 hours ago

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...

Customer Service Representative

  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 1 day ago
  • New Brunswick, NJ (19 miles from Freehold, NJ)
  • 1 day ago

Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...

Part Time Customer Service Representative/Sales Support

  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 1 day ago
  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 1 day ago

This position is Part-time** Responsibilities Answering phone calls and redirect them when necessary Undertake occasional receptionist duties Preparing and disseminating correspondence, memos and...

Medical Screener - Reception Technician (Customer Service)

  • Edison, NJ (20 miles from Freehold, NJ)
  • 1 day ago
  • Edison, NJ (20 miles from Freehold, NJ)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Coodinator

  • Toms River, NJ (18 miles from Freehold, NJ)
  • 2 days ago
  • Toms River, NJ (18 miles from Freehold, NJ)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate I

  • Long Branch, NJ (16 miles from Freehold, NJ)
  • 2 days ago
  • Long Branch, NJ (16 miles from Freehold, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

  • Toms River, NJ (18 miles from Freehold, NJ)
  • 2 days ago
  • Toms River, NJ (18 miles from Freehold, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Restaurant Customer Service - $18/hr

  • North Brunswick, NJ (17 miles from Freehold, NJ)
  • 2 days ago
  • North Brunswick, NJ (17 miles from Freehold, NJ)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Customer Service Associate I

  • Sayreville, NJ (16 miles from Freehold, NJ)
  • 2 days ago
  • Sayreville, NJ (16 miles from Freehold, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Oakhurst, NJ (14 miles from Freehold, NJ)
  • 2 days ago
  • Oakhurst, NJ (14 miles from Freehold, NJ)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Freehold, NJ

Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.


Local
National
56,444
1,772
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Freehold, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Freehold, NJ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Freehold, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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