Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Job Details: Title: Customer Service Representative Location: Pennington, NJ Duration: 12 months of contract | Onsite Pay: $20/Hr. to $21/Hr....
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Part Time Customer Service Representative $17 hourly
- Paramus, NJ
- 7 hours ago
- Paramus, NJ
- 7 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Englewood Cliffs, NJ
- 7 hours ago
- Englewood Cliffs, NJ
- 7 hours ago
Service Representative will handle calls for customers who want to communicate in Korean language....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Aviation Front Desk Customer Service Representative - Part Time
- Westfield, NJ
- 16 hours ago
- Westfield, NJ
- 16 hours ago
Customer Service Representative Job Did you ever want to work in aviation but didn't know how to break into the industry?...
Fully Remote - Bilingual Client Services Representative
- North Bergen, NJ
- 16 hours ago
- North Bergen, NJ
- 16 hours ago
Fully Remote - Bilingual Client Services Representative AO Garcia Agency North Bergen, New Jersey, United States, 07047 1 day ago Quick Job type Full-time Remote Quick Job description Are you...
Remote WorkStore - VINELAND, NJ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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