Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Cosmopolitan Staffing Services
- Freehold, NJ
- 2 days ago
- Cosmopolitan Staffing Services
- Freehold, NJ
- 2 days ago
Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....
Retail Customer Service Desk Associate- FT Boscov's Department Store - 3.3 Township of Deptford, NJ Job Details Full-time Estimated: $31.3K - $34.2K a year 1 hour ago Benefits Disability insurance...
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Primary Responsibility: Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Preferred Requirements High volume inbound call center experience preferred. Automated Customer Service experience preferred. Multi-tasking and data entry experience preferred....
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »