Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & E-Commerce Associate Team Leader
- Princeton, NJ
- moments ago
- Princeton, NJ
- moments ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Auto Body Customer Service (North bergen) ray mees auto coach compensation: $15-$25 employment type: job title: Auto Body Customer Service Full time position. Immediate hire. Must have experience....
Store - VINELAND, NJDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Morristown, NJ
- 11 hours ago
- Morristown, NJ
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities....
Pharmacy Customer Service Associate
- Monroe Township, NJ
- 13 hours ago
- Monroe Township, NJ
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Egg Harbor Twp, NJ
- 21 hours ago
- Egg Harbor Twp, NJ
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Company Description** A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest...
Client Services Representative - Urgent Care - Barnegat
- Egg Harbor Township, NJ
- 1 day ago
- Egg Harbor Township, NJ
- 1 day ago
AtlantiCare Regional Medical Center** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Identify transportation balance needs in order to keep fleets moving profitably. Manage multiple customer shipments simultaneously. Utilize online load boards to acquire head hauls and back hauls...
CUSTOMER SERVICE REPRESENTATIVE IN BAYVILLE Date Posted: Monday, June 30, 2025 ?...
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needswherever they call home. We enable better...
Primary Job Responsibilities: Responsible for ensuring great client service during all interactions Answering high volume calls and prioritizing importance of calls Monitor client flow from check-in...
Title: Customer Service Associate - Call Center Location: Pennsauken, NJ 08109 Pay Rate: $20/hr Schedule/Hours: Monday to Friday, 8:00 AM - 4:30 PM Duration: Full-time Direct Hire...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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