Customer Service Representative

  • Staff Management Group, LLC
  • Hamilton, New Jersey
  • Full Time
Customer Service Representative

Hamilton, NJ

1 DAYS AGO

22607867

Summary

Hamilton, NJ

In-Person

$19.00 - $19.00 per Hour

3 Years Experience

High school graduate or equivalency certificate (GED)

No Commission

40.00 hours per week / Day Shift / Temporary/Seasonal

Description

Job Summary:

Please provide specific details regarding job duties, language requirements, skills, days and hours of work, and any other special requirements or information in the space below. You may also attach a job description.

We are seeking a professional and customer-focused Customer Service Representative to support daily operations by assisting customers with product information, delivery updates, order status inquiries, and issue resolution. This role requires strong communication, organizational, and problem-solving skills while maintaining a high level of customer satisfaction in a fast-paced environment. The ideal candidate is organized, dependable, and able to work both independently and collaboratively with a team.

Job Responsibilities:

Communicate with customers regarding products, deliveries, and order status updates

Answer customer inquiries professionally and efficiently

Proactively resolve escalated customer issues and concerns

Process, expedite, and follow up on customer requests

Maintain effective communication with customers both in person and over the phone

Demonstrate strong listening, interpersonal, and organizational skills

Work independently and collaboratively within a team environment

Assist with special projects and additional responsibilities as assigned by management

Maintain organized records and ensure timely follow-up on customer matters

Job Requirements:

Preferred bilingual - English AND Spanish

Minimum of 3 years of customer service experience

High School Diploma or equivalent required

Must be able to pass a background check

E-Verify required

Must be able to pass a drug test

Strong communication and customer service skills

Ability to multitask and stay organized in a fast-paced environment

Professional attitude and strong problem-solving abilities

Additional Details

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Job ID: 523180995
Originally Posted on: 6/1/2026

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