Customer Service Manager Jobs in Newark, DE
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CIB Operations Client Service Manager- VP
- Newark, DE
- 3 hours ago
FT Manager Customer Service (H)
- Middletown, DE (9 miles from Newark, DE)
- 7 days ago
Technology Client Service Manager
- Newark, DE
- 16 days ago
- Newark, DE
- 18 days ago
Full-Time Customer Service Supervisor
- Wilmington, DE (12 miles from Newark, DE)
- 23 days ago
Digital Customer Service Manager
- Wilmington, DE (12 miles from Newark, DE)
- 26 days ago
Associate Account Manager -Swedesboro, NJ-Dietz & Watson, Inc.
- Swedesboro, NJ (21 miles from Newark, DE)
- 28 days ago
Work From Home Bilingual (Spanish) Customer Service Coordinator - Card Account Servicing
- Wilmington, DE (12 miles from Newark, DE)
- 30+ days ago
Institutional Client Services Manager I
- Wilmington, DE (12 miles from Newark, DE)
- 30+ days ago
Customer service coordinator in Wilmington, DE
- Wilmington, DE (12 miles from Newark, DE)
- 30+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
Digital Customer Service Manager
- Wilmington, DE (8 miles from Newark, DE)
- 60+ days ago
- Newark, DE
- 60+ days ago
Transportation Account Manager
- Newark, DE
- 60+ days ago
- Marshallton, DE (8 miles from Newark, DE)
- 90+ days ago
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Newark, DE
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Public Speaking
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.