Customer Service Manager Jobs

Users interested in this job title also searched for the following job titles

• Customer Relations Manager
• Client Services Manager
• Director of Client Services
• Customer Care Manager
• Customer Care Supervisor
• Client Services Supervisor
• Director of Customer Service
• Customer Service Coordinator
• Customer Service Supervisor

Required or preferred licenses and certifications for Customer Service Manager positions.

The following top skills are often required or desired to land a Customer Service Manager position

• Account Management
• Billing
• Business Development
• Call Center Experience
• Call Center Management
• C-Level Sales
• Client Services
• Coaching
• Collaboration
• Communication Skills
• Complaint Resolution
• Computer Skills
• Corporate Sales
• Customer Relations
• Customer Relationship Management
• Customer Retention
• Customer Satisfaction
• Customer Service
• Customer Service Management
• Customer Success
• Customer Support
• Documentation
• Employee Retention
• English
• Escalation Management
• Flexibility
• Friendliness
• Healthcare Management
• Initiative
• Investigation
• Leadership
• Listening
• Management
• Medical Terminology
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Multitasking
• Organization
• Payment Processing
• Planning
• Policy Administration
• Policy Development
• Problem Solving
• Project Coordination
• Public Speaking
• Regulatory Compliance
• Resolution
• Retail
• Sales
• Scheduling
• Scheduling Appointments
• Software
• Staff Supervision
• Supply Chain
• Time Management
• Training and Development
• Verbal Communication

Here are some other career titles that require similar skills

Top hiring companies for Customer Service Manager positions

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.