Customer Service Representative Jobs in Newark, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hockessin, DE (11 miles from Newark, DE)
- 9 hours ago
- Hockessin, DE (11 miles from Newark, DE)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Aston, PA (22 miles from Newark, DE)
- 13 hours ago
- Aston, PA (22 miles from Newark, DE)
- 13 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Salem, NJ (15 miles from Newark, DE)
- 13 hours ago
- Salem, NJ (15 miles from Newark, DE)
- 13 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Penns Grove, NJ (15 miles from Newark, DE)
- 13 hours ago
- Penns Grove, NJ (15 miles from Newark, DE)
- 13 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hockessin, DE (11 miles from Newark, DE)
- 15 hours ago
- Hockessin, DE (11 miles from Newark, DE)
- 15 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Elkton, MD (8 miles from Newark, DE)
- 17 hours ago
- Elkton, MD (8 miles from Newark, DE)
- 17 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service & Sales Associate
- Kennett Square, PA (17 miles from Newark, DE)
- 1 day ago
- Kennett Square, PA (17 miles from Newark, DE)
- 1 day ago
Customer Service & Sales Associate Full Time Admin Staff Kennett Square, PA, US 2 days ago Requisition ID: 1473 Salary Range: $20.00 To $21.00 Hourly Provides support to the Sales Operations...
- Elsmere, DE (11 miles from Newark, DE)
- 1 day ago
- Elsmere, DE (11 miles from Newark, DE)
- 1 day ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bear, DE (1 mile from Newark, DE)
- 2 days ago
- Bear, DE (1 mile from Newark, DE)
- 2 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep(04404) - 1202 Delaware Street
- New Castle, DE (6 miles from Newark, DE)
- 2 days ago
- New Castle, DE (6 miles from Newark, DE)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04406) - 797 Pulaski Highway
- Bear, DE (1 mile from Newark, DE)
- 2 days ago
- Bear, DE (1 mile from Newark, DE)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Pharmacy Customer Service Associate
- Greenville, DE (13 miles from Newark, DE)
- 2 days ago
- Greenville, DE (13 miles from Newark, DE)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Brookhaven, PA (24 miles from Newark, DE)
- 2 days ago
- Brookhaven, PA (24 miles from Newark, DE)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Swedesboro, NJ (21 miles from Newark, DE)
- 2 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 2 days ago
local client in their search for an experienced Customer Service Representative....
Customer Care Specialist - Swedesboro, NJ
- Swedesboro, NJ (21 miles from Newark, DE)
- 3 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 3 days ago
Great Care, Delivered is the promise that we make to our customers. If you have a passion for helping animals and a love for serving others - we want you to help us deliver on that promise by...
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newark, DE
Highest Education Level
Customer Service Representatives in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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