Call Center Representative Jobs in Gilbert, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 52 Jobs

Transplant Call Center Representative

Phoenix, AZ (16 miles from Gilbert, AZ)
16 hours ago

Phoenix, AZ (16 miles from Gilbert, AZ)
16 hours ago

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...

Client Relations Specialist - Lovet Queen Creek

Queen Creek, AZ (17 miles from Gilbert, AZ)
2 days ago

Queen Creek, AZ (17 miles from Gilbert, AZ)
2 days ago

Were hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital. Salary: $17 - $21.50 / hour Schedule: Friday-Monday Benefits of being part of the Lovet team: 3...

Inbound Call Center Representative

Chandler, AZ (3 miles from Gilbert, AZ)
2 days ago

Chandler, AZ (3 miles from Gilbert, AZ)
2 days ago

Job Details: Title: Inbound Call Center Representative Location: Chandler, AZ Duration: 12 months of contract | Onsite Pay Range: $20/Hr. to $21/Hr....

Spanish Speaking Call Center Representative

Phoenix, AZ (16 miles from Gilbert, AZ)
2 days ago

Phoenix, AZ (16 miles from Gilbert, AZ)
2 days ago

Join Our Team as a Spanish Speaking, Credit Card Call Center Representative – North Phoenix (100% Onsite) We’re looking for motivated individuals who speak Spanish and with communication skills and...

Customer Contact Center Representative 10.7.2025 TEM

Gilbert, AZ
3 days ago

Gilbert, AZ
3 days ago

Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand...

Contact Center Agent

Phoenix, AZ (16 miles from Gilbert, AZ)
4 days ago

Phoenix, AZ (16 miles from Gilbert, AZ)
4 days ago

Contact Center Agent Phoenix, Arizona (On-Site) Contract Job Description Contact Center Agent Pay Rate: $18/hour on W2 Contract Length: 12 months Work Type: Onsite transition to Remote after...

Customer Contact Center Representative 10.7.2025 TEM

Phoenix, AZ (16 miles from Gilbert, AZ)
4 days ago

Phoenix, AZ (16 miles from Gilbert, AZ)
4 days ago

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand...

Call Center Rep- WEEKLY PAY- Training Starts 8/19/2025

Phoenix, AZ (16 miles from Gilbert, AZ)
6 days ago

Phoenix, AZ (16 miles from Gilbert, AZ)
6 days ago

2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 9am - 5pm EPS is looking to expand its PHX Call Center operations in 2025....

Sales Call Center Agent

San Tan Valley, AZ (17 miles from Gilbert, AZ)
6 days ago

San Tan Valley, AZ (17 miles from Gilbert, AZ)
6 days ago

Company Summary Don't miss our Hiring Days on August 27th and 28th! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day...

Client Support Specialist II - Benefits & Talent

Tempe, AZ (7 miles from Gilbert, AZ)
7 days ago

Tempe, AZ (7 miles from Gilbert, AZ)
7 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Transportation Call Center Representative

Tempe, AZ (7 miles from Gilbert, AZ)
7 days ago

Tempe, AZ (7 miles from Gilbert, AZ)
7 days ago

Transportation Support Specialist Location: Tempe, AZ Pay Rate: $21.00/hour Contract Duration: 4-month contract with high potential for full-time conversion Start Date: TBD Work Schedule: Must be...

Medical Call Center Representative

Phoenix, AZ (16 miles from Gilbert, AZ)
9 days ago

Phoenix, AZ (16 miles from Gilbert, AZ)
9 days ago

Working with carriers to ensure coverage of medication on behalf of the patient Job Requirements : At least 12 months of recent call center experience....

Remote Work

Call Center Representative (Transportation)

Tempe, AZ (7 miles from Gilbert, AZ)
9 days ago

Tempe, AZ (7 miles from Gilbert, AZ)
9 days ago

center experience Collections, insurance, claims, investigations Ability to problem solve in the moment Agile- Open to change and enjoys a fast-paced work environment Performance Metrics: There will...

Call Center Representative (Logistics)

Tempe, AZ (7 miles from Gilbert, AZ)
11 days ago

Tempe, AZ (7 miles from Gilbert, AZ)
11 days ago

Transportation Support Specialist Location: Tempe, AZ Pay Rate: $21.00/hour Contract Duration: 4-month contract with high potential for full-time conversion Start Date: TBD Work Schedule: + Must...

Next Gen - Client Support Specialist Next Gen - Client Support Specialist

Tempe, AZ (7 miles from Gilbert, AZ)
12 days ago

Tempe, AZ (7 miles from Gilbert, AZ)
12 days ago

Next Gen - Client Support Specialist ADP 4.4 ( ) Tempe, AZ Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say...

View all 52 jobs

Demographic Data for Gilbert, AZ

Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Gilbert, AZ

Local

National

Total Population

269,954

Number of Businesses

6,607

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Gilbert, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Gilbert, AZ offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Gilbert, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »