Call Center Rep

Call Center Rep

LHH Recruitment is partnering with a company near Mesa who is supporting a call center in their upcoming hiring. These roles are fully onsite, Monday-Friday, with a 6am start time. The hourly rate is 22/hr.

This role supports both business-to-consumer (B2C) and business-to-business (B2B) customers through phone and email communication. The ideal candidate is professional, detail-oriented, and comfortable handling a high volume of customer interactions in a fast-paced environment.

Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently
• Respond to customer inquiries via phone and email
• Support both individual consumers and business clients
• Provide accurate information regarding products, services, orders, and account updates
• Resolve customer concerns and escalate issues when necessary
• Maintain detailed and accurate customer records in company systems
• Collaborate with internal departments to ensure timely issue resolution
• Meet daily productivity and customer service expectations

Qualifications

• High school diploma or equivalent REQUIRED
• Must also have a few years of high volume call center experience
• Strong phone and written communication skills
• Comfortable managing both B2C and B2B interactions
• Ability to multitask and work in a fast-paced environment
• Basic computer and data entry skills
• Reliable attendance and punctuality required
• Bilingual Spanish preferred for higher pay rate

Interested? Apply now!

Pay Details: $21.00 to $22.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.