Call Center Representative Jobs in Arizona
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...
Now Hiring: Customer Care Associate Full-Time Remote Position Pay: $2,700/Week + Performance Bonuses & Full Benefits We are looking for a **Customer Care Associate** to provide top-tier customer...
Remote WorkNow Hiring: Customer Care Associate Full-Time Remote Position Pay: $2,700/Week + Performance Bonuses & Full Benefits We are looking for a **Customer Care Associate** to provide top-tier customer...
Remote WorkCompany Summary $17.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...
Retention Call Center Agent - Career Growth
- San Tan Valley, AZ
- 1 day ago
- San Tan Valley, AZ
- 1 day ago
Company Summary $17.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...
Company Summary $17.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...
INBOUND CUSTOMER CARE ASSOCIATE at Progress Residential in Tempe, Arizona, United States Job Description As a Customer Care Associate (In Training), you will play a vital role in delivering...
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...
Bilingual Spanish Call Center Representative - Onsite - Tempe, AZ $18.00 per hour
- Tempe, AZ
- 4 days ago
- Tempe, AZ
- 4 days ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our...
Join the CPLC Corazón team, impacting the lives of people who have been affected by the justice system. CPLC Corazón is a client-centered center with bilingual staff where all cultures are welcome...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Client Relations Specialist - Northeast Region - AZ - On Site
- Chandler, AZ
- 11 days ago
- Chandler, AZ
- 11 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - West Region - AZ - On Site
- Chandler, AZ
- 12 days ago
- Chandler, AZ
- 12 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Were hiring Call Center Representatives who are passionate about delivering exceptional customer service....
POSITIONS HIGHLIGHTS Title: Remote Customer Service Representative- Banking Rewards Type of Hire: Temp (Estimated last day sometime between 7/15-7/31) Training Start Date: 4/21/2025 Pay Rate:...
Demographic Data for Arizona
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Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Arizona
Highest Education Level
Call Center Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Claims
- Resolution
- Inside Sales
- Customer Satisfaction
- Scheduling Appointments
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Listening
- Microsoft Windows
- Staffing
- Collections
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Investigation
- Microsoft Outlook
- Verbal Communication
- Written Communication
- Data Entry
- Typing
- Spanish
- Multitasking
- Interpersonal Skills
- Collaboration
- Sales
- English
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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