Call Center Representative Jobs in Arizona
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
Company Summary Don't miss our Hiring Days on August 27th and 28th! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day...
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are...
Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand...
Remote WorkWere hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital. Salary: $17 - $21.50 / hour Schedule: Friday-Monday Benefits of being part of the Lovet team: 3...
Job Details: Title: Inbound Call Center Representative Location: Chandler, AZ Duration: 12 months of contract | Onsite Pay Range: $20/Hr. to $21/Hr....
Join Our Team as a Spanish Speaking, Credit Card Call Center Representative – North Phoenix (100% Onsite) We’re looking for motivated individuals who speak Spanish and with communication skills and...
Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand...
Contact Center Agent Phoenix, Arizona (On-Site) Contract Job Description Contact Center Agent Pay Rate: $18/hour on W2 Contract Length: 12 months Work Type: Onsite transition to Remote after...
Call Center Rep- WEEKLY PAY- Training Starts 8/19/2025
- Phoenix, AZ
- 5 days ago
- Phoenix, AZ
- 5 days ago
2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 9am - 5pm EPS is looking to expand its PHX Call Center operations in 2025....
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Transportation Support Specialist Location: Tempe, AZ Pay Rate: $21.00/hour Contract Duration: 4-month contract with high potential for full-time conversion Start Date: TBD Work Schedule: Must be...
Company Summary Don't miss our Hiring Days on August 27th and 28th! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day...
Working with carriers to ensure coverage of medication on behalf of the patient Job Requirements : At least 12 months of recent call center experience....
Remote WorkDemographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Arizona
Highest Education Level
Call Center Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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