Call Center Representative Jobs in Arizona
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $3 per hour with bonus (with an additional $0.50 an hour in onsite differential). We...
Transportation Support Specialist Location: Tempe, AZ Pay Rate: $21.00/hour Contract Duration: 4-month contract with high potential for full-time conversion Start Date: TBD Work Schedule: Must be...
Responsibilities As our Med Surg Tele Nurse at Dignity Health Yavapai Regional Medical Center, you will help provide excellent care to patients who require medical and surgical interventions....
Call Center Rep- WEEKLY PAY- Training Starts 8/13/2025
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 9am - 5pm EPS is looking to expand its PHX Call Center operations in 2025....
Next Gen - Client Support Specialist Next Gen - Client Support Specialist
- Tempe, AZ
- 2 days ago
- Tempe, AZ
- 2 days ago
Next Gen - Client Support Specialist ADP 4.4 ( ) Tempe, AZ Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say...
Client Support Specialist - Chat Team Client Support Specialist - Chat Team
- Tempe, AZ
- 2 days ago
- Tempe, AZ
- 2 days ago
Client Support Specialist - Chat Team ADP 4.4 ( ) Tempe, AZ Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say...
Remote Call Center - Customer Service Business Sales Rep $22.50hr (PST Hours)
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
POSITION SUMMARY: At Republic Services, we believe in career growth and opportunity. As an Inside Sales Consultant for Small and Large Containers you have an opportunity work with new and existing...
Remote WorkOn a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary...
center experience Guard Card Military Service Safety & Security experience in a Data Center environment Associates Degree....
On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary...
On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary...
Event will be Tuesday August 19, 2025 Once you apply and your info is reviewed you will receive an email from the recruiter for the next steps. Round I of this process will be virtual. ADP is...
Job Details Job Location : CG PEDIATRICS - CASA GRANDE, AZ Position Type : Full-time Salary Range : Undisclosed Job Shift : 8:00am-5:00pm M-F; 8:00am-12:30pm Sat Description Sun Life Health is...
2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 9am - 5pm EPS is looking to expand its PHX Call Center operations in 2025....
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Arizona
Highest Education Level
Call Center Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Negotiation
- Punctual
- Microsoft Outlook
- Written Communication
- Typing
- Conflict Resolution
- Verbal Communication
- Driving
- Investigation
- Collaboration
- Interpersonal Skills
- Data Entry
- English
- Multitasking
- Team Building
- Policy Development
- Microsoft PowerPoint
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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