Customer Service Representative Jobs in Gilbert, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 7 days ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 7 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
In Person
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 14 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Your Opportunity: Customer Service Representative TitleMax Phoenix, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
In Person- Sherwin Williams
- Fountain Hills, AZ (18 miles from Gilbert, AZ)
- 9 hours ago
- Fountain Hills, AZ (18 miles from Gilbert, AZ)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonFront Desk and Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 10 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 10 hours ago
Front Desk / Customer Service Position Job Description Must be bilingual ( English & Spanish ) 1. Invoicing customers for delivery orders. 2. Verify the orders. 3. Schedule delivery routes based...
In Person- Safeway
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 12 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 12 hours ago
A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve...
In PersonCustomer Service Associate - Morning Shift
- Raising Cane's
- Gilbert, AZ
- 12 hours ago
- Gilbert, AZ
- 12 hours ago
Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Renovation Specialist
- Chadwell Supply
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
In PersonCustomer Service Renovation Coordinator
- Chadwell Supply
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
In PersonCustomer Care Representative/Dispatcher
- Pacific Office Automation
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 13 hours ago
Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven...
In PersonCustomer Service Representative
- CoolSys
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 19 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 19 hours ago
WHY COOLSYS? At CoolSys, we offer more than just a jobwe provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of Americas Greatest...
In Person- Home Depot
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 23 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 23 hours ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 23 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 23 hours ago
Store 4705263: 4101 N Hayden Rd, Scottsdale, Arizona 85251 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Representative
- Day & Night AC, Heating & Plumbing
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
After 46 years in business, we know a thing or two about what it takes to make an experienced Customer Service Representative happy. Come join our team, apply today!...
In PersonSenior Specialist I, Customer service
- ASM International NV Inc.
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's...
In PersonDemographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gilbert, AZ
Highest Education Level
Customer Service Representatives in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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