Customer Service Representative Jobs in Gilbert, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 2 days ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 2 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
- TicketManager
- Mesa, AZ (7 miles from Gilbert, AZ)
- 5 days ago
- TicketManager
- Mesa, AZ (7 miles from Gilbert, AZ)
- 5 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 9 days ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 9 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Claims Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
Customer Service Representative
- Chandler, AZ (3 miles from Gilbert, AZ)
- 2 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 2 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative to help with wire inquiries (USD, FX. Domestic, international. Calls are very RPT.)...
Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 hours ago
Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...
Customer Service Rep(07672) - West Ray
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 hours ago
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with...
Customer Service Rep(07667) - Chaparral
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 4 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 4 hours ago
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with...
Fully Remote - Bilingual Client Services Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 hours ago
Fully Remote - Bilingual Client Services Representative AO Garcia Agency Phoenix, Arizona, United States, 85003 12 hours ago Quick Job type Full-time Remote Quick Job description Are you bilingual...
Remote Work- Queen Creek, AZ (17 miles from Gilbert, AZ)
- 4 hours ago
- Queen Creek, AZ (17 miles from Gilbert, AZ)
- 4 hours ago
Job Description : We are seeking a highly motivated and experienced Licensed Property and Casualty Insurance Customer Service Representative (CSR) to join our team....
Remote WorkCustomer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 7 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative - Credit Services (Bilingual Spanish)
- Chandler, AZ (3 miles from Gilbert, AZ)
- 7 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 7 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Part-Time Customer Service Representative - Phoenix: Scottsdale
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 7 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 7 hours ago
Apply now to join our talent pool! This posting remains open even when we don't have roles currently available to identify talent for future openings. About Restore Hyper Wellness: Restore Hyper...
Member Service Representative (Full-Time) - North Phoenix
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gilbert, AZ
Highest Education Level
Customer Service Representatives in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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