Customer Service Representative Jobs in Green Bay, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service/Customer Billing
- Little Chute, WI (19 miles from Green Bay, WI)
- 1 day ago
- Little Chute, WI (19 miles from Green Bay, WI)
- 1 day ago
Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...
- Little Chute, WI (19 miles from Green Bay, WI)
- 1 day ago
- Little Chute, WI (19 miles from Green Bay, WI)
- 1 day ago
Position Purpose Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by receiving members in...
Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 1 day ago
- Appleton, WI (22 miles from Green Bay, WI)
- 1 day ago
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Customer Service / Phlebotomist Training Provided with Advancement Opportunities (Green Ba
- Bellevue, WI (6 miles from Green Bay, WI)
- 3 days ago
- Bellevue, WI (6 miles from Green Bay, WI)
- 3 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service Representative (203383)
- Appleton, WI (22 miles from Green Bay, WI)
- 3 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 3 days ago
Our client in Appleton is looking for a Customer Service Representative to join their team! They have been in business for nearly 50 years....
Plasma Center Technician/Medical Customer Service Paid Training & Advancement Opportunities!
- Bellevue, WI (6 miles from Green Bay, WI)
- 5 days ago
- Bellevue, WI (6 miles from Green Bay, WI)
- 5 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- Appleton, WI (22 miles from Green Bay, WI)
- 5 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 5 days ago
We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a...
- Green Bay, WI
- 5 days ago
- Green Bay, WI
- 5 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service/Customer Billing
- Appleton, WI (22 miles from Green Bay, WI)
- 5 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 5 days ago
Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...
Appleton - Sales and Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 6 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 6 days ago
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Appleton, WI branch. Would you like to work with a stable, family-owned business?...
Customer Service Representative - Inside Sales Solutions
- Appleton, WI (22 miles from Green Bay, WI)
- 6 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 6 days ago
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...
Company: Smyth Location: Green Bay, WI Career Level: Mid-Senior Level Industries: Manufacturing, Engineering, Aerospace Description Smyth-Green Bay is seeking candidates who take pride in what...
Demographic Data for Green Bay, WI
Moving to Green Bay, WI? Find some basic demographic data about Green Bay, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Green Bay, WI
Highest Education Level
Customer Service Representatives in Green Bay, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »