Customer Service Representative Jobs in Green Bay, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Account Clerk I - Finance Customer Service
- Appleton, WI (22 miles from Green Bay, WI)
- 11 hours ago
- Appleton, WI (22 miles from Green Bay, WI)
- 11 hours ago
Answers telephone as Finance Department telephone customer service representative for utility, tax, parking and miscellaneous City Hall telephone calls; responds to inquiries and routine complaints...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 543 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Store Customer Service Specialist (Shared-Multiple Locations)
- Green Bay, WI
- 1 day ago
- Green Bay, WI
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- De Pere, WI (6 miles from Green Bay, WI)
- 1 day ago
- De Pere, WI (6 miles from Green Bay, WI)
- 1 day ago
Customer Service Specialist Do you love building relationships? Are you easy to talk to? Join our Customer Service Team! This is an opportunity to start a career in transportation and incorporate...
Benefits: Employee discounts Free uniforms Opportunity for advancement 401(k) Company parties Training & development Pre-Sale - Member Service Representative Description: This role pre-sale is to...
Customer Service Representative! This position is full-time and temp-to-hire with the company....
Customer Service Representative! This position is full-time and temp-to-hire with the company....
JOB REQUIREMENTS: The Bay Family of Companies has an opening at ourFrontLine Building Products division in Green Bay for a Customer ServiceRepresentative. The position will be responsible for...
Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 4 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 4 days ago
JOB REQUIREMENTS: Company / Location Information A.O. Smith is a globalleader applying innovative technologies and energy-efficient solutionsto products manufactured and marketed worldwide. The...
Customer Service Superstars Needed TODAY compensation: $15/hr cash plus food SouthernFriedVegan (www.instagram.com/SouthernFriedVegan) is the #1 Vegan BBQ Joint in the country according to VegNews...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
FBO Front Desk Customer Service Representative (Part Time)
- Appleton, WI (22 miles from Green Bay, WI)
- 7 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 7 days ago
Now Hiring at the Appleton FBO for a Part Time Customer Service Representative!...
Join the team as a Senior Customer Service Representative in Green Bay!...
Demographic Data for Green Bay, WI
Moving to Green Bay, WI? Find some basic demographic data about Green Bay, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Green Bay, WI
Highest Education Level
Customer Service Representatives in Green Bay, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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