Customer Service Representative Jobs in Green Bay, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 65 Jobs

Customer Service Rep

  • FrontLine Bldg Products Inc
  • Green Bay, WI
  • 2 hours ago
  • Green Bay, WI
  • 2 hours ago

The Customer Service Representative position will be responsible for customer service, office administration and sales support....

In Person

Customer Service Rep(02064) - 2815 S Oneida Ste D

  • Domino's
  • Green Bay, WI
  • 2 hours ago
  • Green Bay, WI
  • 2 hours ago

Company DescriptionYour local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....

In Person

Airport Customer Service Agent - ATW

  • Unifi Aviation, LLC
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 hours ago
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 hours ago

General information Job Title Airport Customer Service Agent - ATW Date Thursday, May 7, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part...

In Person

Customer Service Representative - Kaukauna, WI

  • Albany International Corp.
  • Kaukauna, WI (15 miles from Green Bay, WI)
  • 1 day ago
  • Kaukauna, WI (15 miles from Green Bay, WI)
  • 1 day ago

Customer Service Representative - Kaukauna, WI Albany International Corp....

In Person

Customer Service Technician

  • Brightspeed
  • Seymour, WI (13 miles from Green Bay, WI)
  • 1 day ago
  • Seymour, WI (13 miles from Green Bay, WI)
  • 1 day ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Hybrid

Customer Care Representative

  • Fleet Farm
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 days ago
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 days ago

Here at Fleet Farm, providing the best customer care is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Care...

In Person

Specialist, Customer Service & Fulfillment

  • TreeHouse Foods
  • De Pere, WI (6 miles from Green Bay, WI)
  • 2 days ago
  • De Pere, WI (6 miles from Green Bay, WI)
  • 2 days ago

Employee Type: Full time Location: WI De Pere Job Type: Customer Service Job Posting Title: Specialist, Customer Service & Fulfillment About Us: TreeHouse Foods is a leading manufacturer of...

In Person

Customer Service Specialist

  • Flex-Staff
  • Green Bay, WI
  • 2 days ago
  • Green Bay, WI
  • 2 days ago

Job #: 206089 Title: Customer Service Specialist Location: Green Bay Salary Range: $18/hour-$23/hour Description: Job Title: Customer Account Specialist Pay Rate: $18/hour-$23/hour, based on...

In Person

Customer Service

  • Flex-Staff
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 days ago
  • Appleton, WI (22 miles from Green Bay, WI)
  • 2 days ago

Job #: 206080 Title: Customer Service Location: Appleton Salary Range: $15/hour-$20/hour Description: Job Title: Customer Service Specialist Pay Rate: $15/hour-$20/hour Hours: Various hours...

In Person

Customer Service Representative, Sanford Health

  • 40000 Sanford Health Plan
  • Appleton, WI (22 miles from Green Bay, WI)
  • 4 days ago
  • Appleton, WI (22 miles from Green Bay, WI)
  • 4 days ago

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's...

In Person

Customer Service Representative

  • Trillium Staffing
  • Green Bay, WI
  • 5 days ago
  • Green Bay, WI
  • 5 days ago

Want to apply for Customer Service Representative? To apply for Customer Service Representative enter your email address below....

In Person

Customer Support Representative - 3rd Shift

  • Kelly Services
  • Green Bay, WI
  • 6 days ago
  • Green Bay, WI
  • 6 days ago

Customer Support Representative - 3rd Shift Apply Now Applied To save a job sign in or get started Job ID: 10238853 Posted today Back Green Bay, WI, US Office High School or equivalent Full Time,...

Remote

Customer Support Representative – 3rd Shift

  • Green Bay, WI
  • 6 days ago
  • Green Bay, WI
  • 6 days ago

Customer Support Representative – 3rd Shift Green Bay, WI $22/hour Full-Time | 3rd Shift | On-Site Start Date: 06/08/2026 Schedule Rotating schedule: 3 days on / 3...

Remote

Representative - Customer Service (Order Clerk)

  • EssilorLuxottica Group
  • Green Bay, WI
  • 11 days ago
  • Green Bay, WI
  • 11 days ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

In Person

Customer Service - Extra pay for weekends!

  • Flex-Staff
  • Appleton, WI (22 miles from Green Bay, WI)
  • 11 days ago
  • Appleton, WI (22 miles from Green Bay, WI)
  • 11 days ago

Job #: 205961 Title: Customer Service - Extra pay for weekends! Location: Appleton Salary Range: $15/hour-$20/hour Description: Job Title: Customer Service Specialist Pay Rate: $15/hour-$20/hour...

In Person

Demographic Data for Green Bay, WI

Moving to Green Bay, WI? Find some basic demographic data about Green Bay, WI below.


Local
National
187,864
4,878
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Green Bay, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Green Bay, WI offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Green Bay, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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