Customer Support Representative – 3rd Shift

  • Confidential
  • Green Bay, Wisconsin
  • Full Time
Customer Support Representative – 3rd Shift

Green Bay, WI

$22/hour

Full-Time | 3rd Shift | On-Site

Start Date: 06/08/2026

Schedule



    	

  • Rotating schedule:

    	



      		

    • 3 days on / 3 days off / 4 days on / 4 days off

      	

    	

    	

  • Hours between  5:00 PM – 5:00 AM

    	

  • Potential for occasional  work-from-home flexibility



Position Overview

We are seeking a B2B  Customer Support Representative  to manage customer relationships and support daily operations. In this role, you’ll be responsible for monitoring customer orders, resolving service issues, and helping ensure efficient and reliable delivery of services.

This is a great opportunity for someone who enjoys problem-solving, working with data, and collaborating across teams to improve customer experience.

Key Responsibilities



    	

  • Monitor customer orders and shipments to identify issues and ensure timely resolution

    	

  • Adjust workflows based on changing customer demand and volume fluctuations

    	

  • Communicate with internal teams, leadership, and customers to resolve concerns

    	

  • Utilize various systems and tools to track performance and identify solutions

    	

  • Support overall customer satisfaction through proactive issue management



Qualifications



    	

  • High school diploma or GED required

    	

  • Minimum of 1 year of customer service experience preferred

    	

  • Strong written and verbal communication skills

    	

  • Ability to manage multiple priorities in a fast-paced environment

    	

  • Comfortable using technology and learning new systems

Please apply for immediate consideration!

10238853

Job ID: 522787936
Originally Posted on: 5/28/2026

Want to find more Customer Service opportunities?

Check out the 47,093 verified Customer Service jobs on iHireCustomerService