Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Central Animal Hospital, Inc
- Onalaska, WI
- 10 days ago
- Central Animal Hospital, Inc
- Onalaska, WI
- 10 days ago
Job Opportunity: Client Care Specialist Overview: Be the welcoming face and voice of our practice! As a Client Care Specialist (CCS), you’ll handle client interactions, manage patient files, and...
Customer Service Representative
- Multi-Color Corporation
- Algoma, WI
- 12 days ago
- Multi-Color Corporation
- Algoma, WI
- 12 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Representative - Janesville, WI Were hiring full-time INBOUND phone service representatives! Youll be part of a team reporting to a Supervisor, Customer Experience in April 2025....
Full job description We are looking for a dedicated and detail-oriented Member Experience Specialist to join our team! This role is essential in providing exceptional service to our members while...
JOB REQUIREMENTS: Customer Service Representative- Milwaukee, WIDescription & Requirements Maximus is seeking a Customer ServiceRepresentative to join our team at our onsite location in Milwaukee, WIfor...
JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'rehelpingchange how the world prevents, detects and guides treatment forcancer. We give patients and clinicians the clarity needed to...
JOB REQUIREMENTS: Position: Customer Care Advocate Reports To: ManagerII, Customer Care Location: Milwaukee, WI (HQ) - OR - Florence, KYRemote Type: Hybrid - 3 days in office / 2 days remote The...
Join our team as a limitedpart time Customer Service Representative and get ready for an excitingjourney in the banking world!...
JOB REQUIREMENTS: -Assists members in opening new accounts, processingtransactions, applying for loans, and providing accurate information onvarious financial products and services -Demonstrates...
JOB REQUIREMENTS: This employee communicates with customers for thepurposes of answering questions, resolving problems, determining ongoingand additional product/service needs, and supporting...
JOB REQUIREMENTS: Description Ixonia Bank founded in 1918, is alocally-owned, independent community bank that provides a broad range ofbanking services to both business and private customers in...
JOB REQUIREMENTS: Empowered to live. Inspired to work. Compeer Financialis a member-owned cooperative located in Illinois, Minnesota andWisconsin. We bring together team members with a variety of...
About the Role: We areseeking a highly motivated Customer Service Representative to join ourteam in Milwaukee, WI....
JOB REQUIREMENTS: Customer Service Representative - R6977DESCRIPTION/RESPONSIBILITIES: The following duties are normal for thisposition....
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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