Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Bayside, WI
- 21 days ago
- Bayside, WI
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (English/Spanish)
- Ashland, WI
- 29 days ago
- Ashland, WI
- 29 days ago
The individual selected for this role will be expected to work at Store #3027, located at: 314 E. Lakeshore Drive, Ashland, WI 54806. This is a Part-Time job. Starting Pay: $16.26-17.00/hr or...
6057 - Madison - 6601 Odana Road, Madison, Wisconsin, 53719 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
6057 - Madison - 6601 Odana Road, Madison, Wisconsin, 53719 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
JOB REQUIREMENTS: We Are Hiring:Lab Client Services Representative -Waukesha - Every Other Weekend, 2nd Shift Begin your story withProHealth CareLaboratory Services.Enjoy ourvideo seriesfeaturing...
Customer Care Representative Auburn Ridge 825 Hubbell Street, Marshall, WI 53559 Auburn Ridge, a leader in providing innovative cabinetry and millwork solutions to builders, is seeking a...
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
Customer Service Representative III#25-57409 Wauwatosa, WI All On-site Job Description Notes from manager- Candidates now must live in Mountain or Pacific time....
Part Time Cashier / Customer Service Team Member
- Stevens Point, WI
- 13 hours ago
- Stevens Point, WI
- 13 hours ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Success Representative Posted on April 28, 2025 APPLY HERE The Universities of Wisconsin are a premier system of public higher education serving more than 164,000 students. Awarding...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 543 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Customer Service Representative - Country View Veterinary Service - WI
- Oregon, WI
- 14 hours ago
- Oregon, WI
- 14 hours ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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