Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Assistant, Kohler Convenience Store & Gas Station
- Kohler
- Kohler, WI
- 45+ days ago
- Kohler, WI
- 45+ days ago
Customer Service Assistant, Kohler Convenience Store & Gas Station Work Mode: Onsite Location: Kohler, WI Opportunity As a Customer Service Assistant I in a high-end convenience store, you are the...
In PersonBuild your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
In PersonCLUB Customer Service Outfitter Full Time
- Cabelas
- Sun Prairie, WI
- 10 hours ago
- Sun Prairie, WI
- 10 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Full TimeCustomer Service Representative
- Performance Food Group
- La Crosse, WI
- 11 hours ago
- La Crosse, WI
- 11 hours ago
Service representative (CSR) is responsible for assisting all customers with order entries and any inquiries regarding the company's product and services....
In Person- Sherwin Williams
- Fond du Lac, WI
- 11 hours ago
- Fond du Lac, WI
- 11 hours ago
The individual selected for this role will be expected to work at Store #3811, located at: N6663 Rolling Meadow Drive Fond du Lac WI, 54937. This position is essential to the success of our retail...
In Person- D & H Industries
- Oconomowoc, WI
- 12 hours ago
- Oconomowoc, WI
- 12 hours ago
Job Type Full-time Description The Customer Service Specialist at D&H Industries is a results-oriented, innovative and analytical person with a drive for change. The successful candidate will be...
In PersonCustomer Service Representative - Kaukauna, WI
- Albany International Corp.
- Kaukauna, WI
- 17 hours ago
- Kaukauna, WI
- 17 hours ago
Customer Service Representative - Kaukauna, WI Albany International Corp....
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Schofield, WI
- 17 hours ago
- Schofield, WI
- 17 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Stevens Point, WI
- 17 hours ago
- Stevens Point, WI
- 17 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCareer paths start between $14.50 and $15/hr plus bonus. To qualify for this position, you must live in Wisconsin. Why start building your career at Afni? We believe in you and invest in your...
RemoteCustomer Service Representative
- GFL Environmental
- Sheboygan Falls, WI
- 18 hours ago
- Sheboygan Falls, WI
- 18 hours ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
RemoteIf so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
In PersonCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridBen je analytisch, klantgericht en voel je je thuis in een dynamische operationele omgeving? Als Customer Relations Specialist maak je deel uit van het Customer Relations team en draag je actief...
In PersonCustomer Service and Sales Representative (Primarily Home)
- American Family Insurance Group
- Madison, WI
- 21 hours ago
- Madison, WI
- 21 hours ago
This role delivers high-quality support to customers (insureds, clients, advisors, partners, and agencies) and to internal and external business partners. The individual continuously builds and...
RemoteDemographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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