Customer Service Representative Jobs in United, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 105 Jobs

Customer Service Representative

  • AppleOne
  • West Mifflin, PA (23 miles from United, PA)
  • moments ago
  • West Mifflin, PA (23 miles from United, PA)
  • moments ago

Full Job Description Job Summary We are seeking a Customer Service Representative for a direct hire opportunity in West Mifflin, PA....

In Person

Customer Service Agent

  • Alfa Laval
  • Pittsburgh, PA (23 miles from United, PA)
  • moments ago
  • Pittsburgh, PA (23 miles from United, PA)
  • moments ago

Customer Service Agent - PIT Pittsburgh, PA 2 DAYS AGO 22617379 Summary Pittsburgh, PA In-Person Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No...

In Person

Customer Service Representative

  • Cisco
  • Pittsburgh, PA (23 miles from United, PA)
  • moments ago
  • Pittsburgh, PA (23 miles from United, PA)
  • moments ago

Customer Service Representative Pittsburgh, PA 10 Apr 2......

In Person Part Time

Customer Service Rep

  • Valence Surface Technologies
  • Blairsville, PA (22 miles from United, PA)
  • 23 hours ago
  • Blairsville, PA (22 miles from United, PA)
  • 23 hours ago

ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential...

In Person

Client Service Associate - Private Bank

  • PNC
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...

In Person

Customer Service - Administrative Asst

  • Pittsburgh Water
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago

Job Title : Administrative Assistant Department : Customer Service Hiring Range : $48,510-$52,900 Pay Grade : 3 FLSA Status : Non-Exempt Hybrid : Yes Under direct supervision of the Senior AMI and...

In Person

Customer Service Associate

  • Halma plc
  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago

Scope of the Position The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and...

In Person

Customer Service / Cashier

  • Taco Bell
  • Duquesne, PA (21 miles from United, PA)
  • 5 days ago
  • Duquesne, PA (21 miles from United, PA)
  • 5 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Crew Member: Customer Service / Cashier

  • Taco Bell
  • Somerset, PA (23 miles from United, PA)
  • 5 days ago
  • Somerset, PA (23 miles from United, PA)
  • 5 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Crew Members: Cashier/Service

  • Taco Bell
  • Pittsburgh, PA (23 miles from United, PA)
  • 5 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 5 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Support Agent (Onsite PA)

  • ContactUs
  • Grindstone, PA (23 miles from United, PA)
  • 5 days ago
  • Grindstone, PA (23 miles from United, PA)
  • 5 days ago

Help people pay smarter for their prescriptions! Location Onsite: 111 Roberts Rd, Suite 400 · Grindstone, PA 15442 Training & schedule Training start date: July 6, 2026 Training hours:...

In Person

Extra Board Customer Service Representative - 90408564 - Pittsburgh (Pittsburgh, PA, US, 15222)

  • Amtrak
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...

In Person

Customer Service Representative

  • Citizens Financial Group, Inc.
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago

Description Starting Salary: $22.00 / hour Start Date: June 29, 2026 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Hybrid

U-Box Customer Care Representative (CDL)

  • U-Haul
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 6 days ago

Location: 3000 Liberty Avenue, Pittsburgh, Pennsylvania 15201 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...

In Person

Customer Service & Production Planner

  • Hyperion Materials & Technologies
  • Latrobe, PA (7 miles from United, PA)
  • 6 days ago
  • Latrobe, PA (7 miles from United, PA)
  • 6 days ago

Summary Responsible for all facets of planning manufacturing orders to satisfy customer demands and inventory levels. Functions as the liaison between manufacturing, customer service and sales...

In Person

Demographic Data for United, PA

Moving to United, PA? Find some basic demographic data about United, PA below.


Local
National
120
3
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in United, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in United, PA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in United, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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