Customer Service Representative Jobs in Pennsylvania
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Solutions Specialist (Remote)
- AWeber
- Chalfont, PA
- 3 days ago
- AWeber
- Chalfont, PA
- 3 days ago
We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NC, NJ, OH, PA, SC, UT, and VA. We are looking for an exceptional communicator who loves building and...
Remote Work
- Liberty Vet Pets
- Philadelphia, PA
- 8 days ago
- Liberty Vet Pets
- Philadelphia, PA
- 8 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- MillerKnoll
- East Greenville, PA
- 12 days ago
- MillerKnoll
- East Greenville, PA
- 12 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...
Account Liaison Home Health & Hospice- Johnstown, PA
- Johnstown, PA
- 30+ days ago
- Johnstown, PA
- 30+ days ago
Description Home Health & Hospice Account Liaison Johnstown, PA, parts of Cambria County As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare,...
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Allentown, PA
- 9 hours ago
- Allentown, PA
- 9 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote WorkSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Preferred Qualifications : 1+ years of previous call center experience Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information....
Remote WorkJoin our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Retail Customer Service Associate Part Time
- Plymouth Meeting, PA
- 5 hours ago
- Plymouth Meeting, PA
- 5 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Representative Location: Irwin, PA Industry: Manufacturing Pay: $18-$20/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). 4-6 month contract to hire...
Client Support Representative (Product Support Representative I) - REMOTE
- PA
- 9 hours ago
- PA
- 9 hours ago
Client Support Representative (Product Support Representative I) - REMOTE Job Category: BU - 10 Requisition Number: PRODU002717 ing Details ed: August 11, 2025 Full-Time Remote Locations Showing 1...
Remote WorkThe Animal Emergency Center is seeking a positive, mature, and motivated Customer Service Representative (CSR) to join our dedicated emergency care team....
Customer Service & Sales Associate Full Time Admin Staff Kennett Square, PA, US 2 days ago Requisition ID: 1473 Salary Range: $20.00 To $21.00 Hourly Provides support to the Sales Operations...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pennsylvania
Highest Education Level
Customer Service Representatives in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Asset Protection
- Payment Processing
- Customer Support
- Sales Leadership
- Courteous
- Willingness To Learn
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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