Customer Service Representative Jobs in Exton, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (17 miles from Exton, PA)
- 7 days ago
- Norristown, PA (17 miles from Exton, PA)
- 7 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
Retail Customer Service Representative/Cashier
- Saint Davids, PA (12 miles from Exton, PA)
- 1 hour ago
- Saint Davids, PA (12 miles from Exton, PA)
- 1 hour ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Rep(04888) - 327 Main St
- Harleysville, PA (20 miles from Exton, PA)
- 1 hour ago
- Harleysville, PA (20 miles from Exton, PA)
- 1 hour ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (15 miles from Exton, PA)
- 1 hour ago
- Pottstown, PA (15 miles from Exton, PA)
- 1 hour ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04845) - 490 Lancaster Ave Ste 1
- Frazer, PA (5 miles from Exton, PA)
- 1 hour ago
- Frazer, PA (5 miles from Exton, PA)
- 1 hour ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative I
- Paradise, PA (24 miles from Exton, PA)
- 2 hours ago
- Paradise, PA (24 miles from Exton, PA)
- 2 hours ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative
- Wilmington, DE (22 miles from Exton, PA)
- 16 hours ago
- Wilmington, DE (22 miles from Exton, PA)
- 16 hours ago
We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...
Customer Service Associate - Temporary
- Greenville, DE (16 miles from Exton, PA)
- 16 hours ago
- Greenville, DE (16 miles from Exton, PA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Collegeville, PA (15 miles from Exton, PA)
- 16 hours ago
- Collegeville, PA (15 miles from Exton, PA)
- 16 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Swedesboro, NJ (24 miles from Exton, PA)
- 19 hours ago
- Swedesboro, NJ (24 miles from Exton, PA)
- 19 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (15 miles from Exton, PA)
- 1 day ago
- Trappe, PA (15 miles from Exton, PA)
- 1 day ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (3 miles from Exton, PA)
- 1 day ago
- West Chester, PA (3 miles from Exton, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04828) - 142 W Germantown Pike B
- East Norriton, PA (17 miles from Exton, PA)
- 1 day ago
- East Norriton, PA (17 miles from Exton, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04866) - 629 Millers Hill Road
- Kennett Square, PA (12 miles from Exton, PA)
- 2 days ago
- Kennett Square, PA (12 miles from Exton, PA)
- 2 days ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Demographic Data for Exton, PA
Moving to Exton, PA? Find some basic demographic data about Exton, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Exton, PA
Highest Education Level
Customer Service Representatives in Exton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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