Customer Service Representative Jobs in Youngstown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Warren, OH (14 miles from Youngstown, OH)
- 4 hours ago
- Warren, OH (14 miles from Youngstown, OH)
- 4 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Rep (02135) - 4602 Mahoning Ave NW4602
- Warren, OH (14 miles from Youngstown, OH)
- 15 hours ago
- Warren, OH (14 miles from Youngstown, OH)
- 15 hours ago
Company Description Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat...
Customer Service Representative (CSR) Tier 1
- New Castle, PA (20 miles from Youngstown, OH)
- 1 day ago
- New Castle, PA (20 miles from Youngstown, OH)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (20 miles from Youngstown, OH)
- 1 day ago
- New Castle, PA (20 miles from Youngstown, OH)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (20 miles from Youngstown, OH)
- 2 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Youngstown, OH
- 3 days ago
- Youngstown, OH
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (20 miles from Youngstown, OH)
- 3 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- New Bedford, PA (7 miles from Youngstown, OH)
- 3 days ago
- New Bedford, PA (7 miles from Youngstown, OH)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Data Specialist
- New Castle, PA (20 miles from Youngstown, OH)
- 3 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 3 days ago
20 hours per week, including at least 1 evening per week and alternating Saturdays. Entry $11,631.75 per year ($11.93/hr). Benefits include 457(b) plan, continuing education reimbursement,...
Service Dispatch - Customer Service
- Salem, OH (17 miles from Youngstown, OH)
- 4 days ago
- Salem, OH (17 miles from Youngstown, OH)
- 4 days ago
Service Dispatch Specialist I Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses...
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Associate - Customer Service Center
- Youngstown, OH
- 5 days ago
- Youngstown, OH
- 5 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Rep(09755) -813 Boardman Poland Rd.
- Boardman, OH (5 miles from Youngstown, OH)
- 5 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 5 days ago
Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc....
Customer Service Rep(02287) - 8 W. Broad St
- Newton Falls, OH (18 miles from Youngstown, OH)
- 7 days ago
- Newton Falls, OH (18 miles from Youngstown, OH)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Youngstown, OH
Highest Education Level
Customer Service Representatives in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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