Customer Service Representative Jobs in Youngstown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Represenative
- Circle K
- Austintown, OH (5 miles from Youngstown, OH)
- 13 hours ago
- Austintown, OH (5 miles from Youngstown, OH)
- 13 hours ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonKelly Services Keyword Location Search view all jobs Customer Service Representative Boardman, OH Posted 2 days ago Apply Now Customer Service Representative Location: Youngstown, Ohio (Onsite) Type...
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonProfessional Customer Services Rep
- ArcelorMittal USA LLC
- Youngstown, OH
- 4 days ago
- Youngstown, OH
- 4 days ago
Here's how you know Language Translation Skip to Main Content For Job Seekers For Employers For Students News & Events Chat Offline My Profile Search Jobs Search WorkKeys Professional Customer...
In Person- Taco Bell
- Austintown, OH (5 miles from Youngstown, OH)
- 4 days ago
- Austintown, OH (5 miles from Youngstown, OH)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Hubbard, OH (5 miles from Youngstown, OH)
- 4 days ago
- Hubbard, OH (5 miles from Youngstown, OH)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service & Sales Associate
- Bradford Marketing Solutions
- Boardman, OH (5 miles from Youngstown, OH)
- 4 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 4 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In PersonMarketing and Customer Service Representatives
- Bradford Marketing Solutions
- Austintown, OH (5 miles from Youngstown, OH)
- 4 days ago
- Austintown, OH (5 miles from Youngstown, OH)
- 4 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In PersonSales And Customer Service Representative
- Bradford Marketing Solutions
- Youngstown, OH
- 4 days ago
- Youngstown, OH
- 4 days ago
Company Description Bradford Marketing Solutions is Youngstown's leading outsource marketing and sales firm. We represent the worlds most reputable brand in business. We offer our clients one...
In PersonEntry Level Marketing / Sales / Customer Service
- Bradford Marketing Solutions
- Youngstown, OH
- 4 days ago
- Youngstown, OH
- 4 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In Person- Michaels Stores
- New Castle, PA (20 miles from Youngstown, OH)
- 4 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 4 days ago
Store - New Castle, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonCustomer Service/Service Advisor
- Boss Truck Shops, Inc
- Hubbard, OH (5 miles from Youngstown, OH)
- 6 days ago
- Hubbard, OH (5 miles from Youngstown, OH)
- 6 days ago
Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting...
In PersonDistribution Customer Service Representative
- NFI Industries
- New Galilee, PA (20 miles from Youngstown, OH)
- 6 days ago
- New Galilee, PA (20 miles from Youngstown, OH)
- 6 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonCustomer Service Representative
- Boardman, OH (5 miles from Youngstown, OH)
- 7 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 7 days ago
Join our Wholesale team for a temporary, remote Customer Service Representative opportunity!...
In PersonCustomer Service Advisor 1 - Struthers, OH
- WesBanco
- Struthers, OH (4 miles from Youngstown, OH)
- 12 days ago
- Struthers, OH (4 miles from Youngstown, OH)
- 12 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonDemographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Youngstown, OH
Highest Education Level
Customer Service Representatives in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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