Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description As a Home Health Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring comfort and...
Home Health & Hospice Account Liaison- Defiance, OH
- Bowling Green, OH
- 11 days ago
- Bowling Green, OH
- 11 days ago
Description As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity...
Description Home Health Territory: West side of Cincinnati, OH As an Account Liaison, you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range...
Account Liaison Hospice & Home Health- Columbus, OH
- Columbus, OH
- 12 hours ago
- Columbus, OH
- 12 hours ago
Description As a Home Health & Hospice Account Liaison, you will be called to care when youre needed most. As part of Interim HealthCare, youll support a full range of patient services to bring...
for a Customer Service Representative for our inbound Claims contact center....
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Retail Loss Prevention Customer Service Associate II
- Youngstown, OH
- 3 hours ago
- Youngstown, OH
- 3 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Dispatcher/Customer Service Representative - Second Shift
- Berea, OH
- 3 hours ago
- Berea, OH
- 3 hours ago
To apply for this Second Shift Dispatcher/Customer Service Representative position, please submit your resume to ..., call ..., or TEXT your name & 177455 to .......
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
Customer Service Representative Customer Service Representative IMCD US has a current opening for a Customer Service Representative....
Posting End Date: September 01, 2025 Employee Type: Regular-Full time Union/Non: This is a unionized position Enbridge Gas Ohio is looking to hire multiple Customer Relations Specialists for our...
Responsibilities CommonSpirit Health at Home - Corporate* Now Hiring Exciting (REMOTE) Opportunity* -Clinical Services Consultant-- Offering Competitive Compensation, Comprehensive Benefits...
VIVO Infusion LLCCustomer Service Specialist Toledo OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical team...
Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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