Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Details Job Location : Kent, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Job Details Job Location : Canton, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative Location: North Royalton, OH Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break) Pay Rate: $20-23/hr Overview As a Customer Service Representative, you'll...
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio! This role is for the Weekend Shift!...
Job Description: Career Opportunity: Customer Relations Specialist - Better Business Bureau Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in...
The Kenyon College Bookstore seeks an energetic and outgoing part-time Customer Service and Sales Associate. This position alerts the Operational Manager of any customer concerns and presents...
Requisition ID: 892153 Store # : E04087 Ops - Cust Svc - Order Entry Col Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are...
The Opportunity: Enhance the client experience by providing support to the internal global benefits team. To develop skills, industry knowledge and relationships by meeting or surpassing the...
Paid vacation available at start 5 PTO Days Paid Holidays Monday - Friday 8:15 am to 5:15 pm, rotating Saturdays 8:15 am to 12:15 pm The Old Fort Banking Company The Old Fort Banking Company is an...
Paid vacation available at start 5 PTO Days Paid Holidays Monday - Friday 8:15 am to 5:15 pm, rotating Saturdays 8:15 am to 12:15 pm The Old Fort Banking Company The Old Fort Banking Company is an...
Email This Job Location: Tiffin, Ohio | Type: Temp To Hire | Job #399609 | Time Staffing is seeking a qualified candidate with excellent customer service, and general clerical experience for a...
Customer Service Representative - FS - AP
- Highland Hills, OH
- 4 hours ago
- Highland Hills, OH
- 4 hours ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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