Customer Service Representative Jobs in Williamsville, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- GEICO
- Akron, NY (11 miles from Williamsville, NY)
- 30+ days ago
- Akron, NY (11 miles from Williamsville, NY)
- 30+ days ago
Customer Service Representative Ask your recruiter for details about salary!...
In PersonSocial Media Customer Care Agent, Delaware North, Remote
- Delaware North Companies
- Buffalo, NY (10 miles from Williamsville, NY)
- 3 hours ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 3 hours ago
The opportunity Delaware North is hiring a full-time Social Media Customer Care Agent to join our team in Buffalo, New York. As a Customer Care Agent, you will be responsible for communicating...
Remote- AppleOne
- Buffalo, NY (10 miles from Williamsville, NY)
- 17 hours ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 17 hours ago
Job Summary We are seeking a Customer Service & Research Communicator for a contract, temporary-to-permanent opportunity in Buffalo, NY. This role is a great fit for someone who enjoys speaking...
In PersonSavers / Value Village Careers - GreenDrop Customer Service Attendant - Floater
- Savers Thrifts Stores
- Depew, NY (6 miles from Williamsville, NY)
- 1 day ago
- Depew, NY (6 miles from Williamsville, NY)
- 1 day ago
Description Job Title: GreenDrop Attendant-Floater Pay: $16.86 to $21.07 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and...
In PersonSocial Media Customer Care Agent
- Posted June 2, 2026
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
Delaware North 250 Delaware Avenue Buffalo, NY 14202 Gaming Company 192 Locations Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $16.00 to $17.00 per hour,...
In PersonCustomer Service Representative
- Goodwin Recruiting
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
We are seeking an experienced Customer Service Representative to join our campus dining team. This Customer Service Representative would work at the dining/retail office....
In Person- Valvoline Inc.
- Orchard Park, NY (17 miles from Williamsville, NY)
- 2 days ago
- Orchard Park, NY (17 miles from Williamsville, NY)
- 2 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
In PersonCustomer Service Representative
- U-Haul
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonConsumer Care Representative (Collections Specialist/Customer Service)
- Coast Professional
- East Aurora, NY (16 miles from Williamsville, NY)
- 2 days ago
- East Aurora, NY (16 miles from Williamsville, NY)
- 2 days ago
Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time...
In PersonSeasonal Customer Service Return Agent - Buffalo Airport
- Enterprise Mobility
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person Temporary- iQor
- Buffalo, NY (10 miles from Williamsville, NY)
- 4 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 4 days ago
Job Summary: We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The...
In PersonPart-Time Lead Customer Service Agent
- Envoy Air Inc.
- Cheektowaga, NY (8 miles from Williamsville, NY)
- 4 days ago
- Cheektowaga, NY (8 miles from Williamsville, NY)
- 4 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
In Person Part TimeCustomer Service Delivery Advocate
- Carvana
- Akron, NY (11 miles from Williamsville, NY)
- 5 days ago
- Akron, NY (11 miles from Williamsville, NY)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service Representative - FT
- Buffalo, NY (10 miles from Williamsville, NY)
- 5 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 5 days ago
Apply Now $17.50/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediely! Do you enjoy staying active, working outdoors, and helping people have a gre experienceno mter...
In PersonManufacturing Customer Service Representative (on-site)
- API Heat Transfer
- Buffalo, NY (10 miles from Williamsville, NY)
- 5 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 5 days ago
If you enjoy engaging with customers, providing solutions, and initiating growth, we'd love to talk to you about our Customer Service Representative!...
In PersonDemographic Data for Williamsville, NY
Moving to Williamsville, NY? Find some basic demographic data about Williamsville, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Williamsville, NY
Highest Education Level
Customer Service Representatives in Williamsville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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