Customer Service Representative Jobs in Farmingdale, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Port Washington, NY (15 miles from Farmingdale, NY)
- 7 days ago
- Port Washington, NY (15 miles from Farmingdale, NY)
- 7 days ago
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...
Customer Service Representative
- Stamford, CT (22 miles from Farmingdale, NY)
- 9 hours ago
- Stamford, CT (22 miles from Farmingdale, NY)
- 9 hours ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Amazon Locker - Customer Service
- Lake Grove, NY (18 miles from Farmingdale, NY)
- 9 hours ago
- Lake Grove, NY (18 miles from Farmingdale, NY)
- 9 hours ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Part Time Customer Service Representative $18 Hourly
- Massapequa, NY (3 miles from Farmingdale, NY)
- 20 hours ago
- Massapequa, NY (3 miles from Farmingdale, NY)
- 20 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Account Admin II (SSO Division - Hauppauge, NY)
- Smithtown, NY (14 miles from Farmingdale, NY)
- 20 hours ago
- Smithtown, NY (14 miles from Farmingdale, NY)
- 20 hours ago
Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft,...
Customer Care Representative I
- Great Neck, NY (14 miles from Farmingdale, NY)
- 20 hours ago
- Great Neck, NY (14 miles from Farmingdale, NY)
- 20 hours ago
Anticipated End Date: 2025-07-10 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual; This role enables associates to work virtually...
Customer Service Representative - Work From Home
- Rosedale, NY (16 miles from Farmingdale, NY)
- 1 day ago
- Rosedale, NY (16 miles from Farmingdale, NY)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Rosedale [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote Work- Jamaica, NY (19 miles from Farmingdale, NY)
- 1 day ago
- Jamaica, NY (19 miles from Farmingdale, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Huntingtn Sta, NY (6 miles from Farmingdale, NY)
- 1 day ago
- Huntingtn Sta, NY (6 miles from Farmingdale, NY)
- 1 day ago
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...
Relief Gas Customer Service Dispatcher 6
- Huntingtn Sta, NY (6 miles from Farmingdale, NY)
- 1 day ago
- Huntingtn Sta, NY (6 miles from Farmingdale, NY)
- 1 day ago
About us Relief Gas Cust Service Dispatcher 6 Progression to Grade 7 after 4 years in position, plus successful completion of Grade 7 test. The schedule: Tuesday through Thursday 10:30 -18:30 and...
- Woodbury, NY (6 miles from Farmingdale, NY)
- 1 day ago
- Woodbury, NY (6 miles from Farmingdale, NY)
- 1 day ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
Customer Care Representative I
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 1 day ago
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 1 day ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Onsite Healthcare Customer Service Representative
- Melville, NY (3 miles from Farmingdale, NY)
- 1 day ago
- Melville, NY (3 miles from Farmingdale, NY)
- 1 day ago
Onsite Healthcare Customer Service Representative Youll enjoy Standard Hours Monday-Friday 9:00AM-5:0PM Competitive Pay Opportunity to work for a large healthcare provider in the area A day in the role...
- South Ozone Park, NY (20 miles from Farmingdale, NY)
- 1 day ago
- South Ozone Park, NY (20 miles from Farmingdale, NY)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Experience Representative
- Rye Brook, NY (23 miles from Farmingdale, NY)
- 2 days ago
- Rye Brook, NY (23 miles from Farmingdale, NY)
- 2 days ago
Main Responsibilities: Process customer inquiries and identify issues; resolve them in a timely and efficient manner Professionally interact with customers via email addressing all concerns and...
Demographic Data for Farmingdale, NY
Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Farmingdale, NY
Highest Education Level
Customer Service Representatives in Farmingdale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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