Call Center Representative Jobs in Farmingdale, NY

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-11 of 11 Jobs

Per-Diem Call Center Operator

Garden City, NY (10 miles from Farmingdale, NY)
23 hours ago

Garden City, NY (10 miles from Farmingdale, NY)
23 hours ago

EDUCATIONAL REQUIREMENTS: Associated Degree Required, Bachelor's Degree Preferred QUALIFICATIONS AND EXPERIENCE: Call Center experience (high call volume) (medical experience preferred) Working knowledge...

Call Center Representative

Lake Success, NY (14 miles from Farmingdale, NY)
2 days ago

Lake Success, NY (14 miles from Farmingdale, NY)
2 days ago

Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates...

Contact Center Agent

Stamford, CT (22 miles from Farmingdale, NY)
2 days ago

Stamford, CT (22 miles from Farmingdale, NY)
2 days ago

Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for Contact Center Agents. As a new Certified Great Place to Work...

Call Center Representative

Melville, NY (3 miles from Farmingdale, NY)
21 days ago

Melville, NY (3 miles from Farmingdale, NY)
21 days ago

TekSystems is currently hiring for several Call center representatives in the Melville, NY area!!!...

Call Center Representative - VIVO Pharmacy (Onsite)

Lake Success, NY (14 miles from Farmingdale, NY)
21 days ago

Lake Success, NY (14 miles from Farmingdale, NY)
21 days ago

Call Center Representative - VIVO Pharmacy (Onsite) Northwell Health $41,780.00 - $64,340.00 / yr Jun 12, 2025 Job Description Operates the telephone console, performs communication activities and responsible...

Client Support Specialist - Full-Time

Greenvale, NY (11 miles from Farmingdale, NY)
30+ days ago

Greenvale, NY (11 miles from Farmingdale, NY)
30+ days ago

Sid Jacobson JCC, the only full-service JCC on Long Islands North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services...

Patient Service Representative - Call Center, Hicksville, Long Island, New York, Part Time, Days, HYBRID, Offsite

Huntington, NY (9 miles from Farmingdale, NY)
45+ days ago

Huntington, NY (9 miles from Farmingdale, NY)
45+ days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

Access Center Lead Agent- Call Center, Hicksville, Long Island, HYBRID, Full Time, Days, Offsite

Greenlawn, NY (10 miles from Farmingdale, NY)
45+ days ago

Greenlawn, NY (10 miles from Farmingdale, NY)
45+ days ago

Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...

Access Center Lead Agent - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Huntington, NY (9 miles from Farmingdale, NY)
60+ days ago

Huntington, NY (9 miles from Farmingdale, NY)
60+ days ago

Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Hicksville, NY (5 miles from Farmingdale, NY)
60+ days ago

Hicksville, NY (5 miles from Farmingdale, NY)
60+ days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

Call Center Representative-VIVO Pharmacy

Lake Success, NY (14 miles from Farmingdale, NY)
90+ days ago

Lake Success, NY (14 miles from Farmingdale, NY)
90+ days ago

Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates...

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Demographic Data for Farmingdale, NY

Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.

Median Age

Average Household Income

Home Value vs Household Income in Farmingdale, NY

Local

National

Total Population

32,989

Number of Businesses

2,002

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Farmingdale, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Farmingdale, NY offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Farmingdale, NY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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