Customer Service Representative Remote & Hybrid Only Jobs in New Jersey
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Work From Anywhere) We are expanding our team and looking for motivated individuals to join as Customer Service Representative....
RemotePaige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone
- GCG
- Trenton, NJ
- 3 days ago
- Trenton, NJ
- 3 days ago
Job Order Number: DF0785468 Job Title: Paige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone Company: GCG Location: Trenton, NJ Salary: Education: Information Not...
RemoteSales Customer Service Representative (CSR) - Remote
- Longbridge Financial
- Paramus, NJ
- 3 days ago
- Paramus, NJ
- 3 days ago
Company DescriptionAt Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assetstheir home equity.As a leading provider of home equity...
RemoteJ Job Title: Customer Care Representative Location: Hamilton, NJ (REMOTE AFTER TRAINING) Pay: $19 - $21 an hour A highly reputable dealership is looking for a Customer Care Representative to join...
HybridRemote Customer Service Specialist 2 - (Bilingual - Spanish)
- Baylor Scott & White Health
- Trenton, NJ
- 5 days ago
- Trenton, NJ
- 5 days ago
Job Order Number: DF0792934 Job Title: Remote Customer Service Specialist 2 - (Bilingual - Spanish) Company: Baylor Scott & White Health Location: Trenton, NJ Salary: Education: Information Not...
RemoteAt Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments...
HybridSr Client Service Specialist, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region
- The Baldwin Group
- Holmdel, NJ
- 8 days ago
- Holmdel, NJ
- 8 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
HybridCustomer Service Representative
- Pella Corporation
- Parsippany, NJ
- 11 days ago
- Parsippany, NJ
- 11 days ago
The Pella Parsippany NJ branch is seeking a Customer Service Representative (CSR) to join the team and serve our customers....
HybridJob Title: Customer Service Representative Location: Hamilton, NJ Type of Employment: Temp to Permanent In Office/Hybrid/Remote: Fully in Office Hourly: $22 - $23/hr Based on years of experience Job...
HybridJob Title : Customer Service Representative Location : Rutherford, NJ Type : Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid onsite and remote Hours : Monday through Friday (8:00am...
HybridRemote Customer Service Rep - Must Reside in New Jersey (Starts 7/13/2026)
- Transworld Systems Inc.
- Irvington, NJ
- 14 days ago
- Irvington, NJ
- 14 days ago
Come join our thriving team as a Remote Customer Service Representative!...
RemoteStrong phone skills and a professional, calm manner with callers Prior customer service or call center experience required Benefits enrollment, insurance verifications, or medical office experience...
HybridInstitutional Client Service Representative
- New York Life Insurance Company
- Jersey City, NJ
- 15 days ago
- Jersey City, NJ
- 15 days ago
Location Designation: Hybrid - 3 days per week Role Overview: The Institutional Client Service Representative plays a critical role in supporting institutional clients across our Stable Value and...
HybridCustomer Service Project Manager Data Centers At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to...
HybridCustomer Service Representative- Woodstock Farms
- United Natural Foods Inc
- Edison, NJ
- 18 days ago
- Edison, NJ
- 18 days ago
Job Ref: 176214 Location: Edison, NJ 08817 Location Flexibility: Hybrid Category: Customer Experience Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Range $33500.00 - $58700.00...
HybridDemographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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