Customer Service Representative Jobs in Trenton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2026
- Willis Towers Watson
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 hour ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 hour ago
Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making...
Remote Temporary- Miele & Cie KG
- Princeton, NJ (11 miles from Trenton, NJ)
- 2 hours ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 2 hours ago
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role...
In Person- Wawa, Inc.
- Wyncote, PA (23 miles from Trenton, NJ)
- 22 hours ago
- Wyncote, PA (23 miles from Trenton, NJ)
- 22 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Willow Grove, PA (20 miles from Trenton, NJ)
- 1 day ago
- Willow Grove, PA (20 miles from Trenton, NJ)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Relations Specialist - Eurofins Built Environment Testing East - Cherry Hill, NJ
- Eurofins
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 2 days ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 2 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
In PersonCustomer Service & Logistics Representative - CHEM
- Ravago Americas
- Hamilton, NJ
- 2 days ago
- Hamilton, NJ
- 2 days ago
Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...
In PersonCustomer Service Representative
- Moorestown, NJ (19 miles from Trenton, NJ)
- 2 days ago
- Moorestown, NJ (19 miles from Trenton, NJ)
- 2 days ago
Customer Service Representative Responsibilities: * Provide professional customer support by handling inquiries via phone, email, and fax while delivering accurate product, service, and account information...
In PersonCustomer Service Representative
- Staff Management Group, LLC
- Hamilton, NJ
- 2 days ago
- Hamilton, NJ
- 2 days ago
Customer Service Representative Hamilton, NJ 1 DAYS AGO 22607867 Summary Hamilton, NJ In-Person $19.00 - $19.00 per Hour 3 Years Experience High school graduate or equivalency certificate (GED) No Commission...
In PersonPaige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone
- GCG
- Trenton, NJ
- 3 days ago
- Trenton, NJ
- 3 days ago
Job Order Number: DF0785468 Job Title: Paige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone Company: GCG Location: Trenton, NJ Salary: Education: Information Not...
RemoteCustomer Service Representative
- CCL
- Hightstown, NJ (12 miles from Trenton, NJ)
- 4 days ago
- Hightstown, NJ (12 miles from Trenton, NJ)
- 4 days ago
Basic Function/SummaryThe Customer Service Representative is responsible for coordinating custom label orders....
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- Freehold, NJ (23 miles from Trenton, NJ)
- 5 days ago
- Freehold, NJ (23 miles from Trenton, NJ)
- 5 days ago
Customer Service Representative Schedule needed: 40 hours per week including both weekend days What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle...
In PersonJ Job Title: Customer Care Representative Location: Hamilton, NJ (REMOTE AFTER TRAINING) Pay: $19 - $21 an hour A highly reputable dealership is looking for a Customer Care Representative to join...
HybridRemote Customer Service Specialist 2 - (Bilingual - Spanish)
- Baylor Scott & White Health
- Trenton, NJ
- 6 days ago
- Trenton, NJ
- 6 days ago
Job Order Number: DF0792934 Job Title: Remote Customer Service Specialist 2 - (Bilingual - Spanish) Company: Baylor Scott & White Health Location: Trenton, NJ Salary: Education: Information Not...
Remote- Pizza Hut
- Jackson, NJ (21 miles from Trenton, NJ)
- 6 days ago
- Jackson, NJ (21 miles from Trenton, NJ)
- 6 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends, and earning extra cash. As a Pizza Hut team member, you can be the...
In Person- Sherwin Williams
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 6 days ago
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Trenton, NJ
Highest Education Level
Customer Service Representatives in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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