Customer Service Representative Jobs in Trenton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Cosmopolitan Staffing Services
- Freehold, NJ (23 miles from Trenton, NJ)
- 3 days ago
- Cosmopolitan Staffing Services
- Freehold, NJ (23 miles from Trenton, NJ)
- 3 days ago
Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....
- Huntingdon Valley, PA (17 miles from Trenton, NJ)
- 4 hours ago
- Huntingdon Valley, PA (17 miles from Trenton, NJ)
- 4 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
- Langhorne, PA (8 miles from Trenton, NJ)
- 4 hours ago
- Langhorne, PA (8 miles from Trenton, NJ)
- 4 hours ago
Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...
Customer Service Representative (Level III)
- Pennington, NJ (8 miles from Trenton, NJ)
- 5 hours ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 5 hours ago
Needs candidate to start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able to be...
Pharmacy Customer Service Associate
- Burlington, NJ (10 miles from Trenton, NJ)
- 5 hours ago
- Burlington, NJ (10 miles from Trenton, NJ)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Representative
- Warminster, PA (17 miles from Trenton, NJ)
- 9 hours ago
- Warminster, PA (17 miles from Trenton, NJ)
- 9 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (17 miles from Trenton, NJ)
- 9 hours ago
- Warminster, PA (17 miles from Trenton, NJ)
- 9 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Sales Representative
- Langhorne, PA (8 miles from Trenton, NJ)
- 12 hours ago
- Langhorne, PA (8 miles from Trenton, NJ)
- 12 hours ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Care Representative- $15.50
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 15 hours ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 15 hours ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...
Client Services Representative II
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 15 hours ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 15 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
Customer Account Representative
- Burlington, NJ (10 miles from Trenton, NJ)
- 16 hours ago
- Burlington, NJ (10 miles from Trenton, NJ)
- 16 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to...
Customer Service Representative
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 1 day ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 1 day ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 1 day ago
Are you a customer service rockstar with at least 2 years of experience ready to thrive in a dynamic call center environment? We're looking for an enthusiastic and self-motivated individual who...
Restaurant Customer Service - $18/hr
- North Brunswick, NJ (20 miles from Trenton, NJ)
- 2 days ago
- North Brunswick, NJ (20 miles from Trenton, NJ)
- 2 days ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Trenton, NJ
Highest Education Level
Customer Service Representatives in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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