Customer Service Representative Jobs in Trenton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (21 miles from Trenton, NJ)
- 4 days ago
- Winter Walking
- Horsham, PA (21 miles from Trenton, NJ)
- 4 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Langhorne, PA (8 miles from Trenton, NJ)
- 20 days ago
- Langhorne, PA (8 miles from Trenton, NJ)
- 20 days ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 12 hours ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 12 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Pharmacy Customer Service Associate
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 13 hours ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Jackson, NJ (21 miles from Trenton, NJ)
- 15 hours ago
- Jackson, NJ (21 miles from Trenton, NJ)
- 15 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Rep(03957) - 127 S Black Horse Pike
- Monroe Township, NJ (18 miles from Trenton, NJ)
- 21 hours ago
- Monroe Township, NJ (18 miles from Trenton, NJ)
- 21 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Representative
- Pennsauken, NJ (24 miles from Trenton, NJ)
- 22 hours ago
- Pennsauken, NJ (24 miles from Trenton, NJ)
- 22 hours ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Willow Grove, PA (20 miles from Trenton, NJ)
- 1 day ago
- Willow Grove, PA (20 miles from Trenton, NJ)
- 1 day ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Customer Service Rep(04962) - 3201 State Route 27
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 2 days ago
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 2 days ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep (04087) - 620 N Main St.
- Doylestown, PA (22 miles from Trenton, NJ)
- 2 days ago
- Doylestown, PA (22 miles from Trenton, NJ)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Cranbury, NJ (13 miles from Trenton, NJ)
- 2 days ago
- Cranbury, NJ (13 miles from Trenton, NJ)
- 2 days ago
Staffmark is hiring a Customer Service Representative for a temp-to-hire opportunity supporting a high-volume pharmaceutical distribution center....
Customer Service Rep(09071) - 293 East Street Rd.
- Warminster, PA (17 miles from Trenton, NJ)
- 2 days ago
- Warminster, PA (17 miles from Trenton, NJ)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Trenton, NJ
Highest Education Level
Customer Service Representatives in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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