Customer Service Representative Jobs in Princeton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

Customer Service Representative
- Cosmopolitan Staffing Services
- Freehold, NJ (21 miles from Princeton, NJ)
- 2 days ago
- Cosmopolitan Staffing Services
- Freehold, NJ (21 miles from Princeton, NJ)
- 2 days ago
Growing manufcturing industrial supply company is currently seeking a detail-oriented and proactive Customer Service Representative to join our client’s team....
- Old Bridge, NJ (17 miles from Princeton, NJ)
- 4 hours ago
- Old Bridge, NJ (17 miles from Princeton, NJ)
- 4 hours ago
Dealership: L0708 DCH Academy Honda DCH Academy Honda URGENTLY HIRING Customer Relations Specialists! Pay: $70k-$120k annually We are dedicated to delivering honest value, earning customers for...
- Langhorne, PA (18 miles from Princeton, NJ)
- 4 hours ago
- Langhorne, PA (18 miles from Princeton, NJ)
- 4 hours ago
Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...
- Stirling, NJ (22 miles from Princeton, NJ)
- 4 hours ago
- Stirling, NJ (22 miles from Princeton, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Level III)
- Pennington, NJ (7 miles from Princeton, NJ)
- 4 hours ago
- Pennington, NJ (7 miles from Princeton, NJ)
- 4 hours ago
Needs candidate to start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able to be...
Pharmacy Customer Service Associate
- Burlington, NJ (22 miles from Princeton, NJ)
- 4 hours ago
- Burlington, NJ (22 miles from Princeton, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Representative
- Warminster, PA (24 miles from Princeton, NJ)
- 9 hours ago
- Warminster, PA (24 miles from Princeton, NJ)
- 9 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (24 miles from Princeton, NJ)
- 9 hours ago
- Warminster, PA (24 miles from Princeton, NJ)
- 9 hours ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Sales Representative
- Langhorne, PA (18 miles from Princeton, NJ)
- 12 hours ago
- Langhorne, PA (18 miles from Princeton, NJ)
- 12 hours ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Care Representative- $15.50
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 15 hours ago
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 15 hours ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeter/Cashier/Order Takers...
Customer Account Representative
- Burlington, NJ (22 miles from Princeton, NJ)
- 16 hours ago
- Burlington, NJ (22 miles from Princeton, NJ)
- 16 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 1 day ago
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 1 day ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...
Customer Service Representative
- Pennington, NJ (7 miles from Princeton, NJ)
- 1 day ago
- Pennington, NJ (7 miles from Princeton, NJ)
- 1 day ago
Are you a customer service rockstar with at least 2 years of experience ready to thrive in a dynamic call center environment? We're looking for an enthusiastic and self-motivated individual who...
Part Time Customer Service Representative/Sales Support
- Piscataway, NJ (15 miles from Princeton, NJ)
- 1 day ago
- Piscataway, NJ (15 miles from Princeton, NJ)
- 1 day ago
This position is Part-time** Responsibilities Answering phone calls and redirect them when necessary Undertake occasional receptionist duties Preparing and disseminating correspondence, memos and...
Medical Screener - Reception Technician (Customer Service)
- Edison, NJ (17 miles from Princeton, NJ)
- 1 day ago
- Edison, NJ (17 miles from Princeton, NJ)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Princeton, NJ
Highest Education Level
Customer Service Representatives in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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