Customer Service Representative Jobs in Princeton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (6 miles from Princeton, NJ)
- moments ago
- West Windsor, NJ (6 miles from Princeton, NJ)
- moments ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Bilingual Customer Service Specialist (Spanish)
- Freehold, NJ (21 miles from Princeton, NJ)
- 8 hours ago
- Freehold, NJ (21 miles from Princeton, NJ)
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- East Brunswick, NJ (13 miles from Princeton, NJ)
- 8 hours ago
- East Brunswick, NJ (13 miles from Princeton, NJ)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bristol, PA (20 miles from Princeton, NJ)
- 8 hours ago
- Bristol, PA (20 miles from Princeton, NJ)
- 8 hours ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Lead Customer Service Representative
- North Plainfield, NJ (20 miles from Princeton, NJ)
- 10 hours ago
- North Plainfield, NJ (20 miles from Princeton, NJ)
- 10 hours ago
Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...
Office Assistant & Customer Service
- Ivyland, PA (24 miles from Princeton, NJ)
- 10 hours ago
- Ivyland, PA (24 miles from Princeton, NJ)
- 10 hours ago
We're looking for a reliable and detail-oriented Office Assistant to join our team at Durphy Packaging Company, a company that specializes in custom packaging solutions. This role is a mix of...
Associate Client Support Representative (Remote)
- Trenton, NJ (11 miles from Princeton, NJ)
- 21 hours ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 21 hours ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
Adecco is assisting a local client recruiting for Technical Support Customer Service. This is a temp to hire opportunity in Princeton, NJ. This position requires candidates to have experience in...
Pharmacy Customer Service Associate
- Spotswood, NJ (14 miles from Princeton, NJ)
- 22 hours ago
- Spotswood, NJ (14 miles from Princeton, NJ)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04989) - 2058 Rt. 27
- Edison, NJ (17 miles from Princeton, NJ)
- 23 hours ago
- Edison, NJ (17 miles from Princeton, NJ)
- 23 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Experience Specialist
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 1 day ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 1 day ago
About this position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...
Casual Customer Service Representative $17 hourly
- West Windsor, NJ (6 miles from Princeton, NJ)
- 1 day ago
- West Windsor, NJ (6 miles from Princeton, NJ)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Trenton, NJ (11 miles from Princeton, NJ)
- 1 day ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 1 day ago
The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...
Customer Service Associate - Temporary
- Colonia, NJ (23 miles from Princeton, NJ)
- 1 day ago
- Colonia, NJ (23 miles from Princeton, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Princeton, NJ
Highest Education Level
Customer Service Representatives in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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