Call Center Representative Jobs in Princeton, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative [17603]
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 2 days ago
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 2 days ago
Call Center Representative Job Location: New Brunswick, NJ - Hybrid (Must reside in NJ) Eligibility/Clearance: Must be authorized to work in the US Shifts: One position for the 8:30 AM - 5:00 PM shift...
Call Center Representative - 12-8
- Warminster, PA (24 miles from Princeton, NJ)
- 4 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 4 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (24 miles from Princeton, NJ)
- 4 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 4 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
Job Order Number: DE9940318 Job Title: Contact Center Representative Company: Intermountain Health Location: Trenton, NJ Salary: Education: Less Than High School Experience: None Hours: Duration:...
- Trenton, NJ (11 miles from Princeton, NJ)
- 7 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 7 days ago
center experience preferred Bilingual Spanish is a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available...
Talent Support Specialist (Call Center Rep)- (Bilingual Preferred)
- Iselin, NJ (22 miles from Princeton, NJ)
- 7 days ago
- Iselin, NJ (22 miles from Princeton, NJ)
- 7 days ago
About Allwork: AllWork is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly,...
Customer Care Call Center Representative
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 8 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 8 days ago
Customer Care Call Center Representative Location: Bridgewater, NJ Type of Position: Full Time until 12/31 with possible extension Schedule: Hybrid / In office Tuesday, Wednesday & Thursday Hours: 8...
Remote Call Center Representative
- Middlesex, NJ (16 miles from Princeton, NJ)
- 8 days ago
- Middlesex, NJ (16 miles from Princeton, NJ)
- 8 days ago
Overview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote WorkCall Center Representative - OHS Team
- Warminster, PA (24 miles from Princeton, NJ)
- 10 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 10 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Basking Ridge, NJ (21 miles from Princeton, NJ)
- 10 days ago
- Basking Ridge, NJ (21 miles from Princeton, NJ)
- 10 days ago
Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred. Prior banking experience is preferred....
Remote Work- Warminster, PA (24 miles from Princeton, NJ)
- 13 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 13 days ago
Warminster, PA 1 DAYS AGO 21694171 Summary Warminster, PA $15.00 - $15.00 per Hour 6 Months Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
- Warminster, PA (24 miles from Princeton, NJ)
- 13 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 13 days ago
Warminster, PA 1 DAYS AGO 21694182 Summary Warminster, PA $16.00 - $16.00 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Contact Center Representative, Branchburg, NJ
- Branchburg, NJ (11 miles from Princeton, NJ)
- 18 days ago
- Branchburg, NJ (11 miles from Princeton, NJ)
- 18 days ago
Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team...
Temporary Contact Call Center Associate
- Piscataway, NJ (15 miles from Princeton, NJ)
- 19 days ago
- Piscataway, NJ (15 miles from Princeton, NJ)
- 19 days ago
Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members,...
Call Center Representative - App Services
- Warminster, PA (24 miles from Princeton, NJ)
- 20 days ago
- Warminster, PA (24 miles from Princeton, NJ)
- 20 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Princeton, NJ
Highest Education Level
Call Center Representatives in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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