Customer Service Representative Jobs in Old Bridge, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 142 Jobs

Customer Service Representative

  • Lennox International
  • Manasquan, NJ (23 miles from Old Bridge, NJ)
  • moments ago
  • Manasquan, NJ (23 miles from Old Bridge, NJ)
  • moments ago

What Drives Success SUPCO is seeking motivated individuals to join our growing team as a Customer Service Representative....

In Person

Customer Service Rep

  • Bradley Beach, NJ (21 miles from Old Bridge, NJ)
  • 14 hours ago
  • Bradley Beach, NJ (21 miles from Old Bridge, NJ)
  • 14 hours ago

HVAC Customer service Rep Job Duties: Answer and communicate with clients as the service requests come in. Scheduling service calls and routing calls in an efficient manner. Minor bookkeeping in...

In Person

Customer Care Specialist

  • Mallinckrodt
  • Bridgewater, NJ (20 miles from Old Bridge, NJ)
  • 20 hours ago
  • Bridgewater, NJ (20 miles from Old Bridge, NJ)
  • 20 hours ago

center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....

In Person

New Store - Customer Service & E-Commerce Supervisor - Full Time - Eatontown, New Jersey - Opening Late Summer 2026

  • Whole Foods
  • Eatontown, NJ (14 miles from Old Bridge, NJ)
  • 1 day ago
  • Eatontown, NJ (14 miles from Old Bridge, NJ)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

In Person Full Time

Customer Service - Crossroads at Eatontown Rack

  • Nordstrom
  • Eatontown, NJ (14 miles from Old Bridge, NJ)
  • 1 day ago
  • Eatontown, NJ (14 miles from Old Bridge, NJ)
  • 1 day ago

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...

In Person

Customer Service Representative Growing HVAC Company

  • Morganville, NJ (4 miles from Old Bridge, NJ)
  • 1 day ago
  • Morganville, NJ (4 miles from Old Bridge, NJ)
  • 1 day ago

Morganville, NJ Pro Energy Solutions is a family-owned, growing HVAC and energy services company looking for a friendly and motivated Customer Service Representative to join our team....

In Person

Customer Service Representative - Utility

  • Anixter
  • Bayonne, NJ (22 miles from Old Bridge, NJ)
  • 1 day ago
  • Bayonne, NJ (22 miles from Old Bridge, NJ)
  • 1 day ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some...

In Person

Customer Service Associate

  • Wawa, Inc.
  • Cranford, NJ (18 miles from Old Bridge, NJ)
  • 1 day ago
  • Cranford, NJ (18 miles from Old Bridge, NJ)
  • 1 day ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

In Person

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Staten Island, NY (20 miles from Old Bridge, NJ)
  • 1 day ago
  • Staten Island, NY (20 miles from Old Bridge, NJ)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service & Logistics Representative - CHEM

  • Ravago Americas
  • Hamilton, NJ (24 miles from Old Bridge, NJ)
  • 2 days ago
  • Hamilton, NJ (24 miles from Old Bridge, NJ)
  • 2 days ago

Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...

In Person

Inside Sales & Customer Service Representative

  • Carteret, NJ (14 miles from Old Bridge, NJ)
  • 2 days ago
  • Carteret, NJ (14 miles from Old Bridge, NJ)
  • 2 days ago

Inside Sales & Customer Service Representative Summary: Join a leading Middlesex County, NJ manufacturer supplying specialty products to industries including automotive, aerospace, telecommunications...

In Person

Customer Service Representative

  • Staff Management Group, LLC
  • Hamilton, NJ (24 miles from Old Bridge, NJ)
  • 2 days ago
  • Hamilton, NJ (24 miles from Old Bridge, NJ)
  • 2 days ago

Customer Service Representative Hamilton, NJ 1 DAYS AGO 22607867 Summary Hamilton, NJ In-Person $19.00 - $19.00 per Hour 3 Years Experience High school graduate or equivalency certificate (GED) No Commission...

In Person

Customer Service Associate I

  • Dollar Tree
  • Watchung, NJ (18 miles from Old Bridge, NJ)
  • 3 days ago
  • Watchung, NJ (18 miles from Old Bridge, NJ)
  • 3 days ago

Job Order Number: DF0790664 Job Title: Customer Service Associate I Company: Dollar Tree Location: Watchung, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...

In Person

Customer Service Representative

  • U-Haul
  • Staten Island, NY (20 miles from Old Bridge, NJ)
  • 4 days ago
  • Staten Island, NY (20 miles from Old Bridge, NJ)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Representative

  • CCL
  • Hightstown, NJ (13 miles from Old Bridge, NJ)
  • 4 days ago
  • Hightstown, NJ (13 miles from Old Bridge, NJ)
  • 4 days ago

Basic Function/SummaryThe Customer Service Representative is responsible for coordinating custom label orders....

In Person

Demographic Data for Old Bridge, NJ

Moving to Old Bridge, NJ? Find some basic demographic data about Old Bridge, NJ below.


Local
National
40,675
836
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Old Bridge, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Old Bridge, NJ offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Old Bridge, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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