Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Edison, NJ (3 miles from New Brunswick, NJ)
- 3 hours ago
- Edison, NJ (3 miles from New Brunswick, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 3 hours ago
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Associate Team Leader
- Princeton, NJ (13 miles from New Brunswick, NJ)
- 5 hours ago
- Princeton, NJ (13 miles from New Brunswick, NJ)
- 5 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 16 hours ago
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Pharmacy Customer Service Associate
- Monroe Township, NJ (10 miles from New Brunswick, NJ)
- 17 hours ago
- Monroe Township, NJ (10 miles from New Brunswick, NJ)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
Client Service Representative - Garden State Veterinary Specialists (Eatontown, NJ) Garden State Veterinary Specialists (GSVS) in Eatontown, NJ is seeking Client Service Representatives (CSRs) to...
Customer Service Representative
- Edison, NJ (3 miles from New Brunswick, NJ)
- 1 day ago
- Edison, NJ (3 miles from New Brunswick, NJ)
- 1 day ago
Customer Service Representative TalentBridge Edison, NJ 5 hours ago Quick Job type Full-time Quick Job description Job Title : Customer Service Representative Location : Edison, NJ Job Type : Contract...
Representative II, Customer Service Ops
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 1 day ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and...
Customer Service Associate Trainee Part Time
- Hazlet, NJ (14 miles from New Brunswick, NJ)
- 1 day ago
- Hazlet, NJ (14 miles from New Brunswick, NJ)
- 1 day ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hazlet Store - Hazlet, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel...
- Farmingdale, NJ (24 miles from New Brunswick, NJ)
- 2 days ago
- Farmingdale, NJ (24 miles from New Brunswick, NJ)
- 2 days ago
Offering $16.50 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative-10:00 AM - 6:30 PM
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 2 days ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 2 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 2 days ago
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE IN BRIDGEWATER, NJ, USA!...
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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