Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mallinckrodt
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 20 hours ago
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 20 hours ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (19 miles from New Brunswick, NJ)
- 20 hours ago
- Florham Park, NJ (19 miles from New Brunswick, NJ)
- 20 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In Person- Whole Foods
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service - Crossroads at Eatontown Rack
- Nordstrom
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
- Eatontown, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...
In PersonData Entry/Secretary/Customer Service
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
We are seeking a highly organized and efficient Data Entry/Secretary to join our fast-paced immigration paralegal office. The ideal candidate will be a quick learner with strong customer service...
In PersonCustomer Service Representative Growing HVAC Company
- Morganville, NJ (12 miles from New Brunswick, NJ)
- 1 day ago
- Morganville, NJ (12 miles from New Brunswick, NJ)
- 1 day ago
Morganville, NJ Pro Energy Solutions is a family-owned, growing HVAC and energy services company looking for a friendly and motivated Customer Service Representative to join our team....
In Person- Randstad
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
Service Representative, you will ensure that we deliver on our promise of outstanding service....
In PersonCustomer Service Representative - Utility
- Anixter
- Bayonne, NJ (21 miles from New Brunswick, NJ)
- 1 day ago
- Bayonne, NJ (21 miles from New Brunswick, NJ)
- 1 day ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some...
In Person- Wawa, Inc.
- Cranford, NJ (13 miles from New Brunswick, NJ)
- 1 day ago
- Cranford, NJ (13 miles from New Brunswick, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Harrison, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
- Harrison, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Staten Island, NY (20 miles from New Brunswick, NJ)
- 1 day ago
- Staten Island, NY (20 miles from New Brunswick, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service & Logistics Representative - CHEM
- Ravago Americas
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 2 days ago
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 2 days ago
Objective / Purpose In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it...
In PersonInside Sales & Customer Service Representative
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 2 days ago
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 2 days ago
Inside Sales & Customer Service Representative Summary: Join a leading Middlesex County, NJ manufacturer supplying specialty products to industries including automotive, aerospace, telecommunications...
In PersonCustomer Service Representative
- Staff Management Group, LLC
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 2 days ago
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 2 days ago
Customer Service Representative Hamilton, NJ 1 DAYS AGO 22607867 Summary Hamilton, NJ In-Person $19.00 - $19.00 per Hour 3 Years Experience High school graduate or equivalency certificate (GED) No Commission...
In PersonPaige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone
- GCG
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 3 days ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 3 days ago
Job Order Number: DF0785468 Job Title: Paige Datacom Customer Service Specialist - Remote - Eastern / Central Time Zone Company: GCG Location: Trenton, NJ Salary: Education: Information Not...
RemoteDemographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »