Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (22 miles from New Brunswick, NJ)
- 16 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Pennington, NJ (21 miles from New Brunswick, NJ)
- 2 hours ago
- Pennington, NJ (21 miles from New Brunswick, NJ)
- 2 hours ago
Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...
Kiosk Customer Service Asap Till May 15 2025
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 hours ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 2 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 3 hours ago
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 3 hours ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote Work(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
- Tinton Falls, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview AJ PERRI, in partnership with American Residential Services, is the largest provider of residential home services in the US, employing...
Customer Service Representative
- Pennington, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
- Pennington, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
Are you detail-oriented, client-focused, and thrive in a fast-paced environment? We’re looking for a Regulatory Client Service Representative to support critical Non-Financial Regulatory Reporting...
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 3 hours ago
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 3 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
- Tinton Falls, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
- Tinton Falls, NJ (21 miles from New Brunswick, NJ)
- 3 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview Pay: $19 - $21.00 per hour plus incentives Schedule: TBD Full-time, year-round work Join AJ PERRI, Heating - Cooling - Plumbing. We...
Customer Service Representative
- South Plainfield, NJ (6 miles from New Brunswick, NJ)
- 3 hours ago
- South Plainfield, NJ (6 miles from New Brunswick, NJ)
- 3 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Bilingual Customer Service Representative
- East Orange, NJ (23 miles from New Brunswick, NJ)
- 7 hours ago
- East Orange, NJ (23 miles from New Brunswick, NJ)
- 7 hours ago
Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....
Call Center Representative / Customer Service Agent
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 8 hours ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 8 hours ago
Title: Call Center Representative / Customer Service Agent Location: Trenton, NJ 08619 Pay Rate: $18.76/Hour on W2 without benefits Duration: 5+months Working Hours: 8:30am - 4:30pm (Monday to...
Customer Service Representative
- Edison, NJ (3 miles from New Brunswick, NJ)
- 8 hours ago
- Edison, NJ (3 miles from New Brunswick, NJ)
- 8 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Remote Financial Customer Service - Remote After Training On Site NYC
- Newark, NJ (22 miles from New Brunswick, NJ)
- 8 hours ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 8 hours ago
IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY....
Advisor 1, Car Care Customer Service & Sales
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 9 hours ago
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 9 hours ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the...
- Harrison, NJ (23 miles from New Brunswick, NJ)
- 10 hours ago
- Harrison, NJ (23 miles from New Brunswick, NJ)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »