Customer Service Representative Jobs in Waukegan, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- The Auto Club Group
- Skokie, IL (23 miles from Waukegan, IL)
- 13 hours ago
- Skokie, IL (23 miles from Waukegan, IL)
- 13 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Skokie, IL (23 miles from Waukegan, IL)
- 20 hours ago
- Skokie, IL (23 miles from Waukegan, IL)
- 20 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative, Operations
- Fresenius Kabi
- Lake Zurich, IL (14 miles from Waukegan, IL)
- 1 day ago
- Lake Zurich, IL (14 miles from Waukegan, IL)
- 1 day ago
The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...
HybridCLUB Customer Service Outfitter
- Cabelas
- Hoffman Estates, IL (21 miles from Waukegan, IL)
- 2 days ago
- Hoffman Estates, IL (21 miles from Waukegan, IL)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In PersonBusiness-to-Consumer Customer Service Representative (Manufacturing)
- Parallel Employment
- Kenosha, WI (18 miles from Waukegan, IL)
- 2 days ago
- Kenosha, WI (18 miles from Waukegan, IL)
- 2 days ago
Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company....
In PersonCustomer Service Representative
- U-Haul
- Niles, IL (23 miles from Waukegan, IL)
- 2 days ago
- Niles, IL (23 miles from Waukegan, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- Staffmark Investment LLC
- Crystal Lake, IL (24 miles from Waukegan, IL)
- 2 days ago
- Crystal Lake, IL (24 miles from Waukegan, IL)
- 2 days ago
We're hiring a Customer Service Representative role that offers solid pay, real career growth, and the chance to help customers every day. What's in it for you?...
In PersonCustomer Experience Representative III
- AbbVie
- North Chicago, IL (2 miles from Waukegan, IL)
- 3 days ago
- North Chicago, IL (2 miles from Waukegan, IL)
- 3 days ago
Company Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio...
In Person- Magnum Insurance Agency Co Inc
- Mount Prospect, IL (21 miles from Waukegan, IL)
- 3 days ago
- Mount Prospect, IL (21 miles from Waukegan, IL)
- 3 days ago
Customer Service / Sales Oriented (Bilingual Spanish & English) Looking to jump start your professional career? Do you want to work in a dynamic, aggressive, growth-oriented company? Well, you are...
In Person- Aston Carter
- Cary, IL (21 miles from Waukegan, IL)
- 3 days ago
- Cary, IL (21 miles from Waukegan, IL)
- 3 days ago
Customer Service Specialist Location: Cary, IL Pay: $20 - $25 an hour A highly reputable manufacturing company is looking for a Customer Service Specialist to join their team! This role includes a...
Hybrid Contract- LHH
- Wheeling, IL (17 miles from Waukegan, IL)
- 4 days ago
- Wheeling, IL (17 miles from Waukegan, IL)
- 4 days ago
Customer Service Representative The Customer Service Representative is responsible for managing customer inquiries and processing orders across multiple channels, including phone, email, and online...
In PersonCustomer Service Representative (MP#336908)
- Barton Staffing Solutions
- Des Plaines, IL (21 miles from Waukegan, IL)
- 4 days ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- 4 days ago
Barton Staffing is looking for an experience Customer Service Representative who can hit the ground running with Epicor/Vantage ERP systems....
In PersoneSolutions Spec, Customer Service
- Vantive
- Deerfield, IL (13 miles from Waukegan, IL)
- 4 days ago
- Deerfield, IL (13 miles from Waukegan, IL)
- 4 days ago
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in...
RemoteCustomer Service Representative
- Circle K Stores, Inc.
- Buffalo Grove, IL (14 miles from Waukegan, IL)
- 4 days ago
- Buffalo Grove, IL (14 miles from Waukegan, IL)
- 4 days ago
Store 4706734: 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Skokie, IL (23 miles from Waukegan, IL)
- 5 days ago
- Skokie, IL (23 miles from Waukegan, IL)
- 5 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonDemographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waukegan, IL
Highest Education Level
Customer Service Representatives in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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