Customer Service Representative Jobs in Rockford, IL

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1-15 of 156 Jobs
Omni Interactions, Inc. - Rockford, IL
(Webcam and backdrop provided)What You'll Do:Answer inbound customer service calls or respond to chats from customersQuickly help customers with good solutionsSolve problems in a creative wayDocument...
Remote Work
1 day ago
Midland States Bank - Rockford, IL
Associated topics: call center associate, customer service representative, customer service specialist, intern, internship, product support, service, system support, telephone, tsr...
1 day ago
Omni Interactions - Machesney Park, IL (6 miles from Rockford, IL)
. / Up to $16 per hour / Contract - As a Customer Service Rep you'll: Answer inbound customer service calls or respond to emails/chats from customers; Quickly help customers with good solutions; Solve...
Remote Work
1 day ago
Customer Direct LLC - Rockford, IL
Customer service experience preferred; Call center experience is a plus Work-from-Home Equipment & Internet Connectivity requirements: Internet connection speed: down 12Mbps / up-3Mbps Internet connection...
2 days ago
ModSquad - Freeport, IL (24 miles from Rockford, IL)
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Contract / 30 hrs-wk / Hours of operation: Mon-Sun 6p-6a (PST) - As a Customer Support Rep you'll: Answer customer service...
Remote Work
1 day ago
LiveOps - Rockford, IL
Our Clients look for people who are comfortable: Conducting inbound/outbound customer service calls. Creatively solving problems. Quickly assessing customer needs and providing sound solutions....
Remote Work
23 hours ago
The Espinal Partners - Rockford, IL
Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits....
1 day ago
Maximus - Roscoe, IL (10 miles from Rockford, IL)
[Call Center / Remote] - Anywhere in the U.S. / Competitive Pay / Temp / Paid Training / 1000 Openings! - As a Customer Service Rep you'll: Provide knowledgeable responses to numerous telephone...
Remote Work
1 day ago
Omni Interactions - Beloit, WI (16 miles from Rockford, IL)
. / Up to $16 per hour / Contract - As a Customer Service Rep you'll: Answer inbound customer service calls or respond to emails/chats from customers; Quickly help customers with good solutions; Solve...
Remote Work
1 day ago
Omni Interactions - Rockford, IL
. / Up to $16 per hour / Contract - As a Customer Service Rep you'll: Answer inbound customer service calls or respond to emails/chats from customers; Quickly help customers with good solutions; Solve...
Remote Work
1 day ago
Skybridge Americas - Beloit, WI (16 miles from Rockford, IL)
center experience preferred* 6 to 12 months sales or soft sales experience preferred* High school diploma, GED or equivalent* A home space free of background noise and interruptionsBasic Technical...
Remote Work
1 day ago
Savant Wealth Management - Rockford, IL
Savant Wealth Management offers a broad array of benefits including medical, dental, vision, life, and disability insurances, paid time off, holiday pay, 401k and more! Job Summary As a member of...
1 day ago
BroadPath - Beloit, WI (16 miles from Rockford, IL)
/ Paid training + completion bonus / Limited Medical Plan after 60 days (Major Medical Plan access + 401K after one year full-time employment) - As a Pharmacy Customer Service Rep you'll: Receive inbound...
Remote Work
2 days ago
BroadPath - Rockford, IL
/ Paid training + completion bonus / Limited Medical Plan after 60 days (Major Medical Plan access + 401K after one year full-time employment) - As a Pharmacy Customer Service Rep you'll: Receive inbound...
Remote Work
2 days ago
BroadPath - Belvidere, IL (16 miles from Rockford, IL)
/ Paid training + completion bonus / Limited Medical Plan after 60 days (Major Medical Plan access + 401K after one year full-time employment) - As a Pharmacy Customer Service Rep you'll: Receive inbound...
Remote Work
2 days ago

Demographic Data for Rockford, IL

Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.


189,162
4,224
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Salesforce Sales Development Representative
If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Title Synonyms

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Salary for Customer Service Representative Jobs in Rockford, IL

This is the average annual salary for Customer Service Representative jobs in Rockford, IL as reported by the BLS.

$31,977

Top Hiring Companies

Top hiring companies in your area for Customer Service Representative positions

Highest Education Level

Customer Service Representatives in Rockford, IL offer the following education background
  • High School or GED (33.9%)
  • Bachelor's Degree (26.4%)
  • Associate's Degree (15.0%)
  • Vocational or Certification (13.5%)
  • Master's Degree (6.5%)
  • Some College (2.8%)
  • Some High School (1.3%)
  • Doctorate Degree (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rockford, IL
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.