Customer Service Representative Jobs in Gurnee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (9 miles from Gurnee, IL)
- 30+ days ago
- Mundelein, IL (9 miles from Gurnee, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Waukegan, IL (5 miles from Gurnee, IL)
- 8 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 8 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Waukegan, IL (5 miles from Gurnee, IL)
- 15 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (5 miles from Gurnee, IL)
- 18 days ago
- Waukegan, IL (5 miles from Gurnee, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (24 miles from Gurnee, IL)
- 18 days ago
- Burlington, WI (24 miles from Gurnee, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (17 miles from Gurnee, IL)
- 4 hours ago
- Wheeling, IL (17 miles from Gurnee, IL)
- 4 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02751) - 646 Rte 173
- Antioch, IL (8 miles from Gurnee, IL)
- 4 hours ago
- Antioch, IL (8 miles from Gurnee, IL)
- 4 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (16 miles from Gurnee, IL)
- 5 hours ago
- McHenry, IL (16 miles from Gurnee, IL)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 5 hours ago
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 5 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- Kenosha, WI (17 miles from Gurnee, IL)
- 19 hours ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 19 hours ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Spirits 528 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
- Hainesville, IL (6 miles from Gurnee, IL)
- 19 hours ago
- Hainesville, IL (6 miles from Gurnee, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mettawa, IL (10 miles from Gurnee, IL)
- 19 hours ago
- Mettawa, IL (10 miles from Gurnee, IL)
- 19 hours ago
Hybrid Training is 4 days in office 1 day remote in either Mettawa IL or Florham Park NJ (after training days will be flexible - 3 days in office and 2 days remote). Hours - 8:00am 4:30pm Must to...
Customer Service Representative
- Round Lake Park, IL (8 miles from Gurnee, IL)
- 1 day ago
- Round Lake Park, IL (8 miles from Gurnee, IL)
- 1 day ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (9 miles from Gurnee, IL)
- 1 day ago
- Mundelein, IL (9 miles from Gurnee, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 1 day ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkDemographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gurnee, IL
Highest Education Level
Customer Service Representatives in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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