Customer Service Representative Jobs in Gurnee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Operations
- Fresenius Kabi
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 1 day ago
- Lake Zurich, IL (12 miles from Gurnee, IL)
- 1 day ago
The Customer Service Representative, Operations is responsible for delivering exceptional customer service by serving as a key point of contact for customer inquiries, issue resolution, and transactional...
HybridCustomer Service - Winner's Circle Staff
- Dave & Busters
- Schaumburg, IL (24 miles from Gurnee, IL)
- 1 day ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 1 day ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCLUB Customer Service Outfitter
- Cabelas
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 2 days ago
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In PersonBusiness-to-Consumer Customer Service Representative (Manufacturing)
- Parallel Employment
- Kenosha, WI (17 miles from Gurnee, IL)
- 2 days ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 2 days ago
Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company....
In Person- Michaels Stores
- Algonquin, IL (24 miles from Gurnee, IL)
- 2 days ago
- Algonquin, IL (24 miles from Gurnee, IL)
- 2 days ago
Store - CHI-ALGONQUIN, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonCustomer Service Representative
- U-Haul
- Morton Grove, IL (24 miles from Gurnee, IL)
- 2 days ago
- Morton Grove, IL (24 miles from Gurnee, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- Staffmark Investment LLC
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 2 days ago
- Crystal Lake, IL (19 miles from Gurnee, IL)
- 2 days ago
We're hiring a Customer Service Representative role that offers solid pay, real career growth, and the chance to help customers every day. What's in it for you?...
In PersonCustomer Experience Representative III
- AbbVie
- North Chicago, IL (5 miles from Gurnee, IL)
- 3 days ago
- North Chicago, IL (5 miles from Gurnee, IL)
- 3 days ago
Company Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio...
In PersonCustomer Service Representative
- The Boyd Group
- Vlg of Lakewd, IL (21 miles from Gurnee, IL)
- 3 days ago
- Vlg of Lakewd, IL (21 miles from Gurnee, IL)
- 3 days ago
Company: Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part Time- Magnum Insurance Agency Co Inc
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 3 days ago
- Mount Prospect, IL (21 miles from Gurnee, IL)
- 3 days ago
Customer Service / Sales Oriented (Bilingual Spanish & English) Looking to jump start your professional career? Do you want to work in a dynamic, aggressive, growth-oriented company? Well, you are...
In Person- Aston Carter
- Cary, IL (18 miles from Gurnee, IL)
- 3 days ago
- Cary, IL (18 miles from Gurnee, IL)
- 3 days ago
Customer Service Specialist Location: Cary, IL Pay: $20 - $25 an hour A highly reputable manufacturing company is looking for a Customer Service Specialist to join their team! This role includes a...
Hybrid Contract- LHH
- Wheeling, IL (17 miles from Gurnee, IL)
- 3 days ago
- Wheeling, IL (17 miles from Gurnee, IL)
- 3 days ago
Customer Service Representative The Customer Service Representative is responsible for managing customer inquiries and processing orders across multiple channels, including phone, email, and online...
In PersonCustomer Service Representative (MP#336908)
- Barton Staffing Solutions
- Des Plaines, IL (22 miles from Gurnee, IL)
- 4 days ago
- Des Plaines, IL (22 miles from Gurnee, IL)
- 4 days ago
Barton Staffing is looking for an experience Customer Service Representative who can hit the ground running with Epicor/Vantage ERP systems....
In PersoneSolutions Spec, Customer Service
- Vantive
- Deerfield, IL (14 miles from Gurnee, IL)
- 4 days ago
- Deerfield, IL (14 miles from Gurnee, IL)
- 4 days ago
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in...
RemoteDemographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gurnee, IL
Highest Education Level
Customer Service Representatives in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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