Customer Service Representative Jobs in Gurnee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Empower Communities with Us!
- Antioch, IL (8 miles from Gurnee, IL)
- 10 hours ago
- Antioch, IL (8 miles from Gurnee, IL)
- 10 hours ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
- Wilmette, IL (23 miles from Gurnee, IL)
- 1 day ago
- Wilmette, IL (23 miles from Gurnee, IL)
- 1 day ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
- Arlington Hts, IL (18 miles from Gurnee, IL)
- 1 day ago
- Arlington Hts, IL (18 miles from Gurnee, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Store Customer Service Specialist (Zone-Multiple Locations)
- Kenosha, WI (17 miles from Gurnee, IL)
- 1 day ago
- Kenosha, WI (17 miles from Gurnee, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Color Specialist- Retail Customer Service
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 1 day ago
- Arlington Heights, IL (18 miles from Gurnee, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Overnights
- Park City, IL (4 miles from Gurnee, IL)
- 2 days ago
- Park City, IL (4 miles from Gurnee, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Wheeling, IL (17 miles from Gurnee, IL)
- 2 days ago
- Wheeling, IL (17 miles from Gurnee, IL)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (24 miles from Gurnee, IL)
- 2 days ago
- Algonquin, IL (24 miles from Gurnee, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (18 miles from Gurnee, IL)
- 2 days ago
- Barrington, IL (18 miles from Gurnee, IL)
- 2 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (18 miles from Gurnee, IL)
- 2 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 2 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (10 miles from Gurnee, IL)
- 2 days ago
- Pleasant Prairie, WI (10 miles from Gurnee, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Color Specialist- Retail Customer Service
- Northbrook, IL (18 miles from Gurnee, IL)
- 2 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Wadsworth, IL (4 miles from Gurnee, IL)
- 2 days ago
- Wadsworth, IL (4 miles from Gurnee, IL)
- 2 days ago
Req ID: 459449 Address: 43100 US Hwy 41 Wadsworth, IL, 60083 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 2 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 2 days ago
- Hoffman Estates, IL (18 miles from Gurnee, IL)
- 2 days ago
Lead Veterinary Customer Service Representative Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care...
Demographic Data for Gurnee, IL
Moving to Gurnee, IL? Find some basic demographic data about Gurnee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gurnee, IL
Highest Education Level
Customer Service Representatives in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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