Customer Service Representative Jobs in Chicago, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative
- Bevlab Animal Hospital
- Blue Island, IL (17 miles from Chicago, IL)
- 9 days ago
- Bevlab Animal Hospital
- Blue Island, IL (17 miles from Chicago, IL)
- 9 days ago
Looking for a job that’s more than just a paycheck? We’re all about making a positive impact—on pets, their humans, and the community. We’re searching for a Veterinary Client Services...
Customer Service Representative
- Schaumburg, IL (23 miles from Chicago, IL)
- 30+ days ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 30+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) $22.75/hour $27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from...
Insurance Sales Agent - Customer Service
- Cicero, IL (6 miles from Chicago, IL)
- 2 hours ago
- Cicero, IL (6 miles from Chicago, IL)
- 2 hours ago
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
Customer Service Representative
- Cicero, IL (6 miles from Chicago, IL)
- 4 hours ago
- Cicero, IL (6 miles from Chicago, IL)
- 4 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep - weekends only
- Elmhurst, IL (14 miles from Chicago, IL)
- 5 hours ago
- Elmhurst, IL (14 miles from Chicago, IL)
- 5 hours ago
Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...
Customer Service Associate - Temporary
- Lyons, IL (10 miles from Chicago, IL)
- 5 hours ago
- Lyons, IL (10 miles from Chicago, IL)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate, Burr Ride- Full - Time, Days
- Burr Ridge, IL (17 miles from Chicago, IL)
- 6 hours ago
- Burr Ridge, IL (17 miles from Chicago, IL)
- 6 hours ago
center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all...
at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Psychiatry Center Customer Service Representative - Psychiatry Center Hiring...
Customer Service Associate - Wellness Center
- Arlington Heights, IL (21 miles from Chicago, IL)
- 9 hours ago
- Arlington Heights, IL (21 miles from Chicago, IL)
- 9 hours ago
Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...
Customer Service Agent, Cross Functional (Part-Time)
- Chicago, IL
- 9 hours ago
- Chicago, IL
- 9 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Back to results Customer Service Agent Full-time Chicago, IL, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and...
- Country Club Hills, IL (23 miles from Chicago, IL)
- 16 hours ago
- Country Club Hills, IL (23 miles from Chicago, IL)
- 16 hours ago
About Martec: Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and semi-trailer repair...
Entry-Level Customer Service Specialist
- Deerfield, IL (21 miles from Chicago, IL)
- 16 hours ago
- Deerfield, IL (21 miles from Chicago, IL)
- 16 hours ago
Responsibilitiesarrow_right Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside warehouse partners that support the...
Customer Service - Self Storage Manager
- Burbank, IL (12 miles from Chicago, IL)
- 20 hours ago
- Burbank, IL (12 miles from Chicago, IL)
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Chicago, IL
Highest Education Level
Customer Service Representatives in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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