Customer Service Representative Jobs in Lihue, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Airport Customer Service Agent (American) - LIH PT

  • Lihue, HI
  • 19 days ago
  • Lihue, HI
  • 19 days ago

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time...

Customer Service Instant Return Representative

  • Kalaheo, HI (10 miles from Lihue, HI)
  • 1 day ago
  • Kalaheo, HI (10 miles from Lihue, HI)
  • 1 day ago

The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to...

Customer Service Sales Representative

  • Eleele, HI (13 miles from Lihue, HI)
  • 1 day ago
  • Eleele, HI (13 miles from Lihue, HI)
  • 1 day ago

The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Service Representative

  • Kapaa, HI (8 miles from Lihue, HI)
  • 2 days ago
  • Kapaa, HI (8 miles from Lihue, HI)
  • 2 days ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Service Agent

  • Lihue, HI
  • 2 days ago
  • Lihue, HI
  • 2 days ago

Wings Over Kauai is a leading airplane tour company on Kauai operating under FAA Part 135 and Part 91 certificates. We are a small, family-based operation with unsurpassed customer reviews. We are...

Customer Experience Specialist - FT

  • Lihue, HI
  • 3 days ago
  • Lihue, HI
  • 3 days ago

$22.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

Store Customer Service Specialist

  • Lihue, HI
  • 8 days ago
  • Lihue, HI
  • 8 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Lihue, HI
  • 10 days ago
  • Lihue, HI
  • 10 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Part Time Customer Service Instant Return Representative

  • Hanapepe, HI (14 miles from Lihue, HI)
  • 17 days ago
  • Hanapepe, HI (14 miles from Lihue, HI)
  • 17 days ago

The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...

Part Time Customer Service Exit Gate

  • Princeville, HI (14 miles from Lihue, HI)
  • 17 days ago
  • Princeville, HI (14 miles from Lihue, HI)
  • 17 days ago

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...

Part Time Customer Service Associate

  • Kilauea, HI (14 miles from Lihue, HI)
  • 17 days ago
  • Kilauea, HI (14 miles from Lihue, HI)
  • 17 days ago

As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...

Part Time Customer Service Sales Associate

  • Anahola, HI (11 miles from Lihue, HI)
  • 17 days ago
  • Anahola, HI (11 miles from Lihue, HI)
  • 17 days ago

As a Dollar/Thrifty Part Time Customer Service Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process...

Part Time Customer Service Associate

  • Lihue, HI
  • 24 days ago
  • Lihue, HI
  • 24 days ago

As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...

Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

  • Lihue, HI
  • 27 days ago
  • Lihue, HI
  • 27 days ago

Start your aviation career with Hawaiian Airlines at the Lihue Airport! As a Customer Service Agent with our Lihue ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the...

Customer Service Representative

  • Lihue, HI
  • 27 days ago
  • Lihue, HI
  • 27 days ago

Position is based out of Lihue MUST BE CURRENTLY LIVING IN HAWAII CUSTOMER SERVICE REPRESENTATIVE Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding...

Demographic Data for Lihue, HI

Moving to Lihue, HI? Find some basic demographic data about Lihue, HI below.


Local
National
1,455,118
32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lihue, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lihue, HI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lihue, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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