Airport Customer Service Agent Sup (Alaska)-LIH/FT

  • Lihue, Hawaii
  • Full Time
Apply Now General informion Job Title Airport Customer Service Agent Sup (Alaska)-LIH/FT De Monday, June 1, 2026 Entity Unifi Aviion, LLC Ste Hawaii City Lihue Base Pay Re: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description

Unifi has decades of experience in the aviion services industry. We continue to innove, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destinion safely.

We are seeking individuals to join our growing team who are passione, have integrity, and have emphy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.

Job Summary:

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservions, and any other queries or complaints.

Benefits:

  • Flight Privileges : Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Full time starts 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:

  • Leading a team of agents in customer service duties.
  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by opering a computerized system. This includes boarding, baggage service, reservions and resolving reled complaints and problems.
  • Direct passengers through Customs, Immigrion, and Quarantine.
  • Assist ramp agents to ensure th wheelchairs, strollers, and ge-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Monitors and enforces safe working conditions in accordance with regulory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other reled duties as assigned within the approprie skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operional standards
  • Immediely report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualificions:

  • High School diploma, GED or equivalent educion.
  • Must be least 18 years of age.
  • Must be able to obtain credentials required as per airport or ste or customs requirements.

Preferred Qualificions:

  • One year of relevant work experience in the aviion or ground handling services industry.

Physical requirements:

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squ, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

  • Must be able to work in roting shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weher conditions which may include severe seasonal elements.

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, nional origin, sexual oriention, age, citizenship, marital stus, disability or veteran stus." Apply Now
Job ID: 523258303
Originally Posted on: 6/1/2026

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