Airport Customer Service Agent (Alaska) LIH RR AM

Apply Now General informion Job Title Airport Customer Service Agent (Alaska) LIH RR AM De Monday, May 18, 2026 Entity Unifi Aviion, LLC Ste Hawaii City Lihue Base Pay Re: $ 18.00 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Surday, Sunday A.M. shift, P.M. shift Requirements and Description Unifi has decades of experience in the aviion services industry. We continue to innove, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destinion safely. We are seeking individuals to join our growing team who are passione, have integrity, and have emphy for how their words and decisions affect our employees, customers, and partners. No experience is required . Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservions, and any other queries or complaints.

Benefits:

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (could change it specific to the ste e.g. CA)
• Full time starts 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties :

• Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by opering a computerized system. This includes boarding, baggage service, reservions and resolving reled complaints and problems.
• Direct passengers through Customs, Immigrion, and Quarantine.
• Assist ramp agents to ensure th wheelchairs, strollers, and ge-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Adhere to all safety procedures and policies.
• Perform other reled duties as assigned within the approprie skill, experience and, capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operional standards
• Immediely report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualificions:

• High School diploma or GED.
• Must be least 18 years of age.
• Must be able to obtain credentials required as per airport or ste or customs requirements.

Physical requirements:

• Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squ, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

• Must be able to work in roting shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weher conditions which may include severe seasonal elements.

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, nional origin, sexual oriention, age, citizenship, marital stus, disability or veteran stus." Apply Now