Customer Service Representative Jobs in Hawaii

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 214 Jobs

Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...

Customer Experience Specialist - FT

  • Honolulu, HI
  • 45+ days ago
  • Honolulu, HI
  • 45+ days ago

$19.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Honolulu, HI
  • 45+ days ago
  • Honolulu, HI
  • 45+ days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Airport Customer Service Agent (American) - LIH PT

  • Lihue, HI
  • 19 days ago
  • Lihue, HI
  • 19 days ago

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time...

Bank Customer Service Representative

  • Honolulu, HI
  • 1 hour ago
  • Honolulu, HI
  • 1 hour ago

Bank Customer Service Representative - $20/hr - Weekly Pay Join to apply for the Bank Customer Service Representative - $20/hr - Weekly Pay role at TEKsystems Continue with Google Continue with Google...

Customer Service Representative

  • Honolulu, HI
  • 11 hours ago
  • Honolulu, HI
  • 11 hours ago

Customer Service Representative (218938-14) We're immediately seeking a Customer Service Representative for full-time work with a local company in the health insurance sector....

Customer Service Instant Return Representative

  • Kalaheo, HI
  • 1 day ago
  • Kalaheo, HI
  • 1 day ago

The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to...

Customer Service Representative (Banking)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Position: Full-time, Member Services Representative Location: Honolulu, HI Industry: Banking Schedule: Monday through Friday from 8:55 am to 5:25 pm Pay: $18.00 - $20.00 per hour (depends on...

Customer Service Specialist (Agriculture)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Position: Full-time, Customer Service Specialist Location: Iwilei Industry: Agriculture Schedule: Monday through Friday from 7:30am to 4:30pm Pay: $22.00 per hour *Candidates must be in state to...

Customer Service Sales Representative

  • Pahala, HI
  • 1 day ago
  • Pahala, HI
  • 1 day ago

The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Service Representative

  • Kapaa, HI
  • 1 day ago
  • Kapaa, HI
  • 1 day ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Service Representative I (Waipahu Branch)

  • Waipahu, HI
  • 1 day ago
  • Waipahu, HI
  • 1 day ago

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Waipahu Branch in Oahu....

Customer Service Agent

  • Lihue, HI
  • 2 days ago
  • Lihue, HI
  • 2 days ago

Wings Over Kauai is a leading airplane tour company on Kauai operating under FAA Part 135 and Part 91 certificates. We are a small, family-based operation with unsurpassed customer reviews. We are...

CPC Customer Service Support

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

$17.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hawaii offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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