Customer Service Representative Jobs in Hawaii

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 170 Jobs

Airport Customer Service Agent (American) - LIH PT

  • Eleele, HI
  • 4 hours ago
  • Eleele, HI
  • 4 hours ago

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, April 28, 2025 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Exempt or...

Airport Customer Service SUP(American) -AM PM/FT

  • Koloa, HI
  • 4 hours ago
  • Koloa, HI
  • 4 hours ago

General information Job Title Airport Customer Service SUP(American) -AM PM/FT Date Monday, April 28, 2025 State Hawaii City Lihue Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt or...

Customer Service Agent

  • Lihue, HI
  • 4 hours ago
  • Lihue, HI
  • 4 hours ago

General information Job Title Airport Customer Service SUP(American) -AM PM/FT Date Monday, April 28, 2025 State Hawaii City Lihue Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt or...

Airport Customer Service Agent (Alaska)-LIH FT

  • Kaumakani, HI
  • 4 hours ago
  • Kaumakani, HI
  • 4 hours ago

General information Job Title Airport Customer Service Agent (Alaska)-LIH FT Date Monday, April 28, 2025 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Full Time Exempt or...

Airport Customer Service Agent (Alaska)-LIH PT

  • Anahola, HI
  • 4 hours ago
  • Anahola, HI
  • 4 hours ago

General information Job Title Airport Customer Service Agent (Alaska)-LIH PT Date Monday, April 28, 2025 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Exempt or...

Id : 74621, Title : Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...588, ExternalPostedStartDate...

Customer Service Associate

  • Lahaina, HI
  • 11 hours ago
  • Lahaina, HI
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep (Kaneohe)

  • Kaneohe, HI
  • 12 hours ago
  • Kaneohe, HI
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer service person needed for weekend position

  • Kihei, HI
  • 17 hours ago
  • Kihei, HI
  • 17 hours ago

Looking for weekend person to work Saturday and Sunday at S. Kihei office providing customer service with aloha. If interested respond through e-mail. Thanks

Customer Service/Counter Worker (Pay Increase)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Poke Server/ Service Representative PAY =$18/hr Job Description Assist customers with food orders and the preparation and serving of poke. This role requires you to provide excellent customer...

Rental Car Customer Service Representative

  • Lanai City, HI
  • 1 day ago
  • Lanai City, HI
  • 1 day ago

Rental Car Customer Service Representative - Full Time Avis Budget Group - Lanai City, HI Posted on 04/07/25 (Ref: HImjChAiUd) Immediately hiring!...

Customer Service Specialist - Employee Discounts Available

  • Lanai City, HI
  • 1 day ago
  • Lanai City, HI
  • 1 day ago

Customer Service Specialist - Employee Discounts Available - Full Time Avis Budget Group - Lanai City, HI Posted on 04/07/25 (Ref: HImtixa9Wi) Immediately hiring! If the idea of spending the day a...

Customer Service Representative (remote)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Account Representative

  • Hilo, HI
  • 1 day ago
  • Hilo, HI
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hawaii offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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