Customer Service Representative Jobs in Hawaii

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 157 Jobs

Customer Care Specialist

  • Pearl City, HI
  • 13 days ago
  • Pearl City, HI
  • 13 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

  • Aiea, HI
  • 14 days ago
  • Aiea, HI
  • 14 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

  • Aiea, HI
  • 30+ days ago
  • Aiea, HI
  • 30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Full Time Customer Assistance Representative Enterprise - OGG Airport

  • Kahului, HI
  • 4 hours ago
  • Kahului, HI
  • 4 hours ago

Overview Enterprise Mobility has an exciting opportunity for a Full Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located at the Maui OGG Airport...

Overview Enterprise Mobility has an exciting opportunity for a Part Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located at the Wailea Beach Resort...

Part Time Customer Service Associate

  • Honolulu, HI
  • 11 hours ago
  • Honolulu, HI
  • 11 hours ago

As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...

Part Time Customer Service Sales Associate

  • Honolulu, HI
  • 11 hours ago
  • Honolulu, HI
  • 11 hours ago

The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming...

Part Time Customer Service Exit Gate

  • Kahului, HI
  • 11 hours ago
  • Kahului, HI
  • 11 hours ago

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...

Full Time Customer Service & E-Commerce Supervisor

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

We are seeking a Customer Service Representative to join our team....

Customer Service Associate

  • Kailua Kona, HI
  • 1 day ago
  • Kailua Kona, HI
  • 1 day ago

Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative...

Customer Experience Representative

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as...

Lead Customer Service Teller (Pearlridge Center)

  • Aiea, HI
  • 1 day ago
  • Aiea, HI
  • 1 day ago

Lead Customer Service Teller (Pearlridge Center) Position Type Full Time Work Authorization Legally Authorized to Work in the United States Description Currency Exchange International (CXI) is a...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hawaii offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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