Customer Service Representative Jobs in Hawaii

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 169 Jobs

Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...

Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

  • Lihue, HI
  • 12 days ago
  • Lihue, HI
  • 12 days ago

Start your aviation career with Hawaiian Airlines at the Lihue Airport! As a Customer Service Agent with our Lihue ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the...

Customer Service Representative - FT

  • Kahului, HI
  • 3 days ago
  • Kahului, HI
  • 3 days ago

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Experience Specialist - PT

  • Honolulu, HI
  • 30+ days ago
  • Honolulu, HI
  • 30+ days ago

$19.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...

Customer Assistance Representative Enterprise - Kihei

  • Wailea, HI
  • 4 hours ago
  • Wailea, HI
  • 4 hours ago

Overview Enterprise Rent A Car has an exciting opportunity for a Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located in the Kihei area. Shift: 40 hours...

Part Time Customer Assistance Representative Enterprise - Wailea

  • Wailea, HI
  • 4 hours ago
  • Wailea, HI
  • 4 hours ago

Overview Enterprise Mobility has an exciting opportunity for a Part Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located in the Wailea area. Shift:...

Customer Service Representative - $18/hr - Weekly Pay - Start Next Week!

  • Honolulu, HI
  • 20 hours ago
  • Honolulu, HI
  • 20 hours ago

ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to customer inquires and resolves customer issues in an efficient and timely manner. Provides written responses to emails. Adheres to established...

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...

Customer Service Representative

  • Waipahu, HI
  • 2 days ago
  • Waipahu, HI
  • 2 days ago

As a Customer Service Representative, you are the first impression of the brand....

Medical Customer Service 20 WEEKLY Pay

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if you are...

Customer Service Representative, Specialized Services Bagster

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...

Customer Service Quality Coach 12pm-9:30pm EST

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...

Customer Service Representative, Life Contact Center

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

As a Customer Service Representative, you will serve as the first point of contact for our life insurance customers (i.e., policy holders, beneficiaries, financial professionals, etc.)....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hawaii offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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