Customer Service Representative Jobs in Hawaii
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 13 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 13 days ago
Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
- Lihue, HI
- 12 days ago
- Lihue, HI
- 12 days ago
Start your aviation career with Hawaiian Airlines at the Lihue Airport! As a Customer Service Agent with our Lihue ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the...
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
$19.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
Overview Enterprise Rent A Car has an exciting opportunity for a Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located in the Kihei area. Shift: 40 hours...
Part Time Customer Assistance Representative Enterprise - Wailea
- Wailea, HI
- 4 hours ago
- Wailea, HI
- 4 hours ago
Overview Enterprise Mobility has an exciting opportunity for a Part Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located in the Wailea area. Shift:...
Customer Service Representative - $18/hr - Weekly Pay - Start Next Week!
- Honolulu, HI
- 20 hours ago
- Honolulu, HI
- 20 hours ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to customer inquires and resolves customer issues in an efficient and timely manner. Provides written responses to emails. Adheres to established...
- Kahului, HI
- 1 day ago
- Kahului, HI
- 1 day ago
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Honolulu, HI
- 1 day ago
- Honolulu, HI
- 1 day ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
As a Customer Service Representative, you are the first impression of the brand....
Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your line manager if you are...
Customer Service Representative, Specialized Services Bagster
- Honolulu, HI
- 2 days ago
- Honolulu, HI
- 2 days ago
Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...
The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support...
Customer Service Representative, Life Contact Center
- Honolulu, HI
- 2 days ago
- Honolulu, HI
- 2 days ago
As a Customer Service Representative, you will serve as the first point of contact for our life insurance customers (i.e., policy holders, beneficiaries, financial professionals, etc.)....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Honolulu, HI
- 2 days ago
- Honolulu, HI
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hawaii
Highest Education Level
Customer Service Representatives in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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