Customer Service Representative Jobs in Hawaii
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 12 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 12 days ago
Schedule: Full-Time Salary Range: USD $53000.00 - $82000.00 Job Category: Customer Service Description As a Senior Customer Service Rep (CSR) on our Agent team, you'll provide exceptional service...
$19.50/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Honolulu, HI
- 45+ days ago
- Honolulu, HI
- 45+ days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time...
Bank Customer Service Representative - $20/hr - Weekly Pay Join to apply for the Bank Customer Service Representative - $20/hr - Weekly Pay role at TEKsystems Continue with Google Continue with Google...
Customer Service Representative (218938-14) We're immediately seeking a Customer Service Representative for full-time work with a local company in the health insurance sector....
The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to...
Position: Full-time, Member Services Representative Location: Honolulu, HI Industry: Banking Schedule: Monday through Friday from 8:55 am to 5:25 pm Pay: $18.00 - $20.00 per hour (depends on...
Position: Full-time, Customer Service Specialist Location: Iwilei Industry: Agriculture Schedule: Monday through Friday from 7:30am to 4:30pm Pay: $22.00 per hour *Candidates must be in state to...
The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Waipahu Branch in Oahu....
Wings Over Kauai is a leading airplane tour company on Kauai operating under FAA Part 135 and Part 91 certificates. We are a small, family-based operation with unsurpassed customer reviews. We are...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity (Kailua
- Volcano, HI
- 2 days ago
- Volcano, HI
- 2 days ago
$17.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hawaii
Highest Education Level
Customer Service Representatives in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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