Customer Service Agent

Join Alaska Airlines as a Customer Service Agent in Lihue, HI. This full-time position offers a $5,000 sign-on bonus and the opportunity to work in a dynamic environment. Responsibilities: Provide excellent customer service to passengers. Assist with check-in and boarding processes. Handle customer inquiries and resolve issues. Manage baggage handling and lost luggage claims. Coordinate with other airport staff to ensure smooth operations. Maintain a clean and organized work area. Follow safety and security protocols at all times. Perform other duties as assigned. Requirements: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Customer service experience preferred. Must be able to work flexible hours, including weekends and holidays. Benefits: Competitive salary. Health, dental, and vision insurance. 401(k) plan with company match. Paid time off and holidays. Travel benefits for employees and their families. Job Details Function Ground Operations & Airports Sub-Function Customer Service Work Type Onsite Contract Full-Time Location Lihue, United States Job ID FPPBUK Interested in this position? You will be redirected to the company website Apply on company site Stand out from other applicants with your professional online CV. Create your AeroCV AeroSelect Training 2-Day Onsite Programmes 2-day onsite programmes for aviation professionals: assessment prep and leadership essentials. View Programmes