Customer Service Representative Remote & Hybrid Only Jobs in Georgia

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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Director of Customer Success (Remote) Join our team at IMI Industrial Services Group as a Director of Customer Success and play a key role in ensuring our customers receive top-notch service and...

Remote

Customer Service Representative (Remote)

  • Duluth, GA
  • 1 day ago
  • Duluth, GA
  • 1 day ago

Kforce has a client in Duluth, GA that is seeking a Customer Service Representative. While this is a remote role, candidates must be local to Duluth, GA....

Remote

Customer Service Patient Liability Rep II

  • Piedmont Healthcare
  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

Overview The incumbent is responsible for handling and resolving incoming customer inquiries and/or concerns escalated to them by providing patients/guarantors from both hospitals and physician's...

Remote

Customer Service Agent_Seasonal

  • Orkin LLC
  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess...

Remote Temporary

Customer Service Travel Representative (Remote)

  • Destination Knot
  • GA
  • 2 days ago
  • GA
  • 2 days ago

Position Overview: We are seeking a reliable, client-focused Customer Service Representative to join our fully remote team....

Remote

Customer Service Representative

  • Randstad USA
  • Duluth, GA
  • 3 days ago
  • Duluth, GA
  • 3 days ago

Must have minimum 2 years of Customer Service experience or previous Call Center experience; Healthcare preferred. Great opportunity to get your foot in the door at our prestigious client!...

Remote

Customer Care Specialist

  • Adecco USA, Inc.
  • Duluth, GA
  • 3 days ago
  • Duluth, GA
  • 3 days ago

Home Customer Care Specialist Call Center & Customer Service $ 16 / Hour location_on Duluth, Giapass_calibration Remote acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Remote

Customer Service Mon-Fri

  • Five Star Solutions
  • Augusta, GA
  • 4 days ago
  • Augusta, GA
  • 4 days ago

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...

Remote

Customer Care Specialist

  • Rinnai America Corp
  • Peachtree City, GA
  • 5 days ago
  • Peachtree City, GA
  • 5 days ago

Creating A Healthier Way of Living Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to...

Hybrid

[HIRING] Remote Customer Service Personnel Needed $24.79/hr

  • Atlanta, GA
  • 5 days ago
  • Atlanta, GA
  • 5 days ago

TrueKey Rentals is seeking a reliable and customer-focused Customer Service Personnel to support client interactions within our rental and real estate operations. The Customer Service Personnel...

Remote

Hourly Customer Service Representative

  • Georgia Department of Public Health (GA)
  • Atlanta, GA
  • 5 days ago
  • Atlanta, GA
  • 5 days ago

DO NOT APPLY ON THIS SITE, SEE INSTRUCTIONS BELOW TO APPLY Please visit: www.cdph-ess.com For other CDPH career opportunities, please visit: We Offer: Exceptional learning and growth opportunities...

Remote

Remote Customer Service Representative

  • MCI Military Recruitment
  • Cusseta, GA
  • 5 days ago
  • Cusseta, GA
  • 5 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote

Travel Customer Service Representative

  • Travel with San
  • GA
  • 6 days ago
  • GA
  • 6 days ago

Remote Travel Customer Service Representative (Work From Anywhere)?? We are expanding our team and looking for motivated individuals to join as Remote Travel Customer Service Representative....

Remote

Customer Support Specialist

  • Procare Solutions
  • Atlanta, GA
  • 6 days ago
  • Atlanta, GA
  • 6 days ago

About Procare ChildPlus by Procare Solutions, exists to help our users monitor and manage their programs, to make informed decisions, and maintain compliance. With more than 35 years of...

Remote

Remote Healthcare Customer Service Representative

  • Everise
  • GA
  • 6 days ago
  • GA
  • 6 days ago

The Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....

Remote

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Georgia offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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