[HIRING] Remote Customer Service Personnel Needed $24.79/hr

TrueKey Rentals is seeking a reliable and customer-focused Customer Service Personnel to support client interactions within our rental and real estate operations. The Customer Service Personnel will be responsible for assisting prospective and current tenants, handling inquiries, and ensuring a smooth and positive rental experience while maintaining professionalism and confidentiality.

This role plays a key part in maintaining tenant satisfaction, building strong client relationships, and upholding the companys reputation in the real estate market.

Key Responsibilities

Respond to tenant and prospective client inquiries via phone, email, or in person

Provide accurate information about available properties, pricing, and lease terms

Schedule property viewings and follow up with prospective tenants

Address tenant concerns, maintenance requests, and service issues promptly

Coordinate with property managers, maintenance teams, and leasing agents

Maintain and update tenant records, applications, and communication logs

Assist with lease documentation and onboarding of new tenants

Follow up with tenants to ensure satisfaction and resolve any outstanding issues

Maintain a professional, courteous, and customer-focused approach at all times