Customer Service Representative Jobs in Lawrenceville, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 207 Jobs

Client Service Representative

  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 hours ago
  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 hours ago

.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...

Customer Service Specialist 1 AIM

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 hours ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 hours ago

Aon Is Looking For A Customer Service Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our...

Pharmacy Customer Service Associate

  • Johns Creek, GA (16 miles from Lawrenceville, GA)
  • 2 hours ago
  • Johns Creek, GA (16 miles from Lawrenceville, GA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Payroll Customer Support Specialist - US

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 2 hours ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 2 hours ago

Payroll Customer Support Specialist Duluth, GA 3+ Month Contract Pay: 25/hr, W 2 ONSITE Shift: 8am-5pm M-F OT available *Only if approved by manager before hand* Interviews Required Top...

Customer Service - Amazon Hiring Now!

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 hours ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 hours ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Service Representative (Loan Consultant I)

  • Stonecrest, GA (22 miles from Lawrenceville, GA)
  • 7 hours ago
  • Stonecrest, GA (22 miles from Lawrenceville, GA)
  • 7 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Associate

  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 11 hours ago
  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 12 hours ago
  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 12 hours ago

Job Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service...

Customer Service Representative (Hybrid)

  • Milton, GA (21 miles from Lawrenceville, GA)
  • 12 hours ago
  • Milton, GA (21 miles from Lawrenceville, GA)
  • 12 hours ago

Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...

Customer Service Rep(04138) - 2420 Wisteria Dr Ste. 1

  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 13 hours ago
  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 13 hours ago

Company Description Job Description Title: Customer Service Representative Job Description: You got game? You got spring in your step? You want the best job in the world?...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 13 hours ago
  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 13 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Associate Job Loganville, GA

  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 18 hours ago
  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 18 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 125...

Retail Customer Service

  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 1 day ago
  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 1 day ago
  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 1 day ago

This Is entry-level office support work involving extensive personal and telephone contact with customers in one of the following areas: water customer service, property taxes, or motor vehicles....

Customer Support Rep

  • Lawrenceville, GA
  • 1 day ago
  • Lawrenceville, GA
  • 1 day ago

The Customer Service Representative is responsible for delivering prompt, professional, and courteous service to customers....

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lawrenceville, GA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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