Customer Service Representative Jobs in Lawrenceville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with...
Full Time - Customer Service Associate - Tool Rental - Closing
- Lilburn, GA (9 miles from Lawrenceville, GA)
- 6 hours ago
- Lilburn, GA (9 miles from Lawrenceville, GA)
- 6 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Retail Customer Service Associate
- Duluth, GA (9 miles from Lawrenceville, GA)
- 8 hours ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 8 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Lithonia, GA (16 miles from Lawrenceville, GA)
- 1 day ago
- Lithonia, GA (16 miles from Lawrenceville, GA)
- 1 day ago
center experience in a banking environment a plus College experience a plus Good presentation, interpersonal relationship building, and organizational skills are essential Proficient in using advanced...
Customer Service Representative
- Loganville, GA (11 miles from Lawrenceville, GA)
- 1 day ago
- Loganville, GA (11 miles from Lawrenceville, GA)
- 1 day ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Lead Retail Customer Service Associate
- Snellville, GA (11 miles from Lawrenceville, GA)
- 1 day ago
- Snellville, GA (11 miles from Lawrenceville, GA)
- 1 day ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Representative
- Buford, GA (10 miles from Lawrenceville, GA)
- 1 day ago
- Buford, GA (10 miles from Lawrenceville, GA)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Tucker, GA (14 miles from Lawrenceville, GA)
- 1 day ago
- Tucker, GA (14 miles from Lawrenceville, GA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Pharmacy Customer Service Associate
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 1 day ago
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Snellville, GA (11 miles from Lawrenceville, GA)
- 2 days ago
- Snellville, GA (11 miles from Lawrenceville, GA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Snellville(1905 Scenic Hwy N ste 220 Snellville GA 30078) Do you have a passion for helping others? At the Massage Envy Snellville franchise, we...
Customer Service Rep(05701) - 1439 Oxford Road, NE
- Decatur, GA (21 miles from Lawrenceville, GA)
- 2 days ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 2 days ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Coordinator-BGCO Customer Service
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 2 days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 2 days ago
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power...
Remote Work- Monroe, GA (20 miles from Lawrenceville, GA)
- 2 days ago
- Monroe, GA (20 miles from Lawrenceville, GA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 2 days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 2 days ago
Compensation Details: $18.00-$25.00 Per Hour Job Description: Who we are Moncrief Heating & Air Conditioning is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Demographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lawrenceville, GA
Highest Education Level
Customer Service Representatives in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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