Customer Service Representative Jobs in Lawrenceville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service State Farm $20 an hour + bonus!
- Roswell, GA (23 miles from Lawrenceville, GA)
- 1 hour ago
- Roswell, GA (23 miles from Lawrenceville, GA)
- 1 hour ago
Applicant will be working in a fast-paced State Farm Agency. We are looking for someone who can handle a multitude of different jobs. This is a great opportunity for a highly motivated,...
Customer Service Representative - IT Help Desk
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 hour ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 hour ago
A large financial services company seeks a candidate with strong IT Service Desk expertise to support their operations. Rate/Salary: $20/h - $21/h Location: Alpharetta, GA Contract: 12 months...
Customer Service Representative III
- Duluth, GA (9 miles from Lawrenceville, GA)
- 2 hours ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 2 hours ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful...
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 2 hours ago
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Buford
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 hours ago
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (9 miles from Lawrenceville, GA)
- 4 hours ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 4 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Norcross, GA (12 miles from Lawrenceville, GA)
- 4 hours ago
- Norcross, GA (12 miles from Lawrenceville, GA)
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Sales & Customer Service Associate
- Roswell, GA (23 miles from Lawrenceville, GA)
- 14 hours ago
- Roswell, GA (23 miles from Lawrenceville, GA)
- 14 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Decatur, GA (21 miles from Lawrenceville, GA)
- 22 hours ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 22 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service Representative II
- Duluth, GA (9 miles from Lawrenceville, GA)
- 1 day ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 1 day ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
- Winder, GA (17 miles from Lawrenceville, GA)
- 1 day ago
- Winder, GA (17 miles from Lawrenceville, GA)
- 1 day ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Customer Support Representative - Decatur, IL
- Decatur, GA (21 miles from Lawrenceville, GA)
- 2 days ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 2 days ago
Job Details Job Title: Customer Support Representative - Decatur, IL Location: Decatur, USA Company: Archer Daniels Midland Company (ADM) Industry Sector: Agribusiness Industry Type: Input Retail,...
Bilingual Customer Account Representative
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 2 days ago
- Stone Mountain, GA (16 miles from Lawrenceville, GA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Remote Customer Service Representative
- Milton, GA (21 miles from Lawrenceville, GA)
- 2 days ago
- Milton, GA (21 miles from Lawrenceville, GA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norcross, GA (12 miles from Lawrenceville, GA)
- 2 days ago
- Norcross, GA (12 miles from Lawrenceville, GA)
- 2 days ago
Pay Grade: F Job Summary: Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program. Processes information, updates client profiles, assists...
Demographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lawrenceville, GA
Highest Education Level
Customer Service Representatives in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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