Customer Service Representative Jobs in Georgia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Director of Customer Success (Remote)
- IMI Industrial Services Group
- Watkinsville, GA
- 1 day ago
- IMI Industrial Services Group
- Watkinsville, GA
- 1 day ago
Director of Customer Success (Remote) Join our team at IMI Industrial Services Group as a Director of Customer Success and play a key role in ensuring our customers receive top-notch service and...
RemoteCustomer Service Representative
- Community Choice Financial Family of Brands
- Milledgeville, GA
- 15 hours ago
- Milledgeville, GA
- 15 hours ago
Your Opportunity: Customer Service Representative TitleMax Milledgeville, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonAuto Customer Service / Business Development Rep
- Grainger Honda
- Savannah, GA
- 14 days ago
- Savannah, GA
- 14 days ago
1596 Chatham Parkway, Savannah, GA 31408 Automotive BDC Sales Representative / Business Development Agent Experience Preferred but not Required Competitive Compensation Top-Tier Benefits, Growth...
In PersonAirbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- West Shore Home Recruiting
- Atlanta, GA
- 9 hours ago
- Atlanta, GA
- 9 hours ago
Position: Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Madison, GA
- 9 hours ago
- Madison, GA
- 9 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Icahn Automotive
- McDonough, GA
- 10 hours ago
- McDonough, GA
- 10 hours ago
Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the...
In PersonStore 2745164: 8144 E Hwy 16, Senoia, Georgia 30276 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonParticipate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In PersonCustomer Service Specialist - Now Hiring
- Randstad
- Savannah, GA
- 12 hours ago
- Savannah, GA
- 12 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
In PersonCustomer Service Assoc - enmarket - C-Sto
- Nouria Energy Services, Inc.
- Glennville, GA
- 17 hours ago
- Glennville, GA
- 17 hours ago
Customer Service Assoc - enmarket - C-Sto 3.9 3.9 out of 5 stars 11223 GA Highway 23, Glennville, GA 30427 Part-time Nouria Energy Services, Inc. 411 reviews Part-time Our customers can find fresh...
In PersonCustomer Support Representative / Inside Sales – Be the Friendly Face of Our Service Center! Pay: $17.00/hr | Schedule: Mon–Fri, 7:30AM–4:00PM | Weekends Off Launch Your...
In PersonCustomer Service Specialist (m/w/d) (9 Month Contract)
- ROTORK P.L.C.
- GA
- 21 hours ago
- GA
- 21 hours ago
Company Description Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries...
In PersonSY 25-26 Customer Service Representative, Transportation
- Savannah-Chatham Country Schools
- Savannah, GA
- 21 hours ago
- Savannah, GA
- 21 hours ago
PRIMARY FUNCTION: This position is assigned to the Transportation Call Center to receive and respond to primarily telephone inquiries from parents and school officials pertaining to matters of...
In PersonDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Georgia
Highest Education Level
Customer Service Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »