Customer Service Representative Jobs in Georgia

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 922 Jobs
MillerKnoll

Customer Care Representative

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...

Senior Customer Service Representative

  • Savannah, GA
  • 3 hours ago
  • Savannah, GA
  • 3 hours ago

Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. 1-3 years...

Customer Service Representative (Loan Consultant I)

  • Stonecrest, GA
  • 3 hours ago
  • Stonecrest, GA
  • 3 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative

  • Atlanta, GA
  • 3 hours ago
  • Atlanta, GA
  • 3 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep - Day Shift

  • Albany, GA
  • 5 hours ago
  • Albany, GA
  • 5 hours ago

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Logistics/Customer Service Delivery Driver

  • Forest Park, GA
  • 6 hours ago
  • Forest Park, GA
  • 6 hours ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Associate

  • Sugar Hill, GA
  • 7 hours ago
  • Sugar Hill, GA
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Savannah, GA
  • 8 hours ago
  • Savannah, GA
  • 8 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Senior Customer Service Representative

  • Rincon, GA
  • 8 hours ago
  • Rincon, GA
  • 8 hours ago

Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. Receive...

Customer Service Rep

  • Atlanta, GA
  • 8 hours ago
  • Atlanta, GA
  • 8 hours ago

Customer Service Representative Summary of Job Description: The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume...

Customer Service Representative

  • Braselton, GA
  • 8 hours ago
  • Braselton, GA
  • 8 hours ago

Job Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service...

Customer Service Representative (Hybrid)

  • Milton, GA
  • 8 hours ago
  • Milton, GA
  • 8 hours ago

Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...

Service Representatives, Call Center Management, Supervisors)....

Customer Service Rep(04138) - 2420 Wisteria Dr Ste. 1

  • Snellville, GA
  • 8 hours ago
  • Snellville, GA
  • 8 hours ago

Company Description Job Description Title: Customer Service Representative Job Description: You got game? You got spring in your step? You want the best job in the world?...

Remote OCCC Customer Service Agent - National Accounts

  • Atlanta, GA
  • 9 hours ago
  • Atlanta, GA
  • 9 hours ago

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these...

Remote Work

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Georgia offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »