Customer Service Representative Jobs in Sacramento, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Elk Grove, CA (14 miles from Sacramento, CA)
- 9 hours ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 9 hours ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresElk Grove, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
The Spirit Of The Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Customer Service - Self Storage Manager
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Welcome to Advanced IPM! Experience the fascinating and impactful world of pest control, where you play a crucial role in helping clients maintain safe and healthy environments. We are a dedicated...
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
The minimum salary for the Customer Service Representative position is $17.00 per hour and the maximum salary for the Customer Service Representative position is annually $17.00 per hour....
Sales & Customer Service Associate
- Davis, CA (17 miles from Sacramento, CA)
- 1 day ago
- Davis, CA (17 miles from Sacramento, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Davis: 110 F Street Suite C, Davis, CA 95616 Do you have a passion for helping others? At the Massage Envy Davis franchise, we support and inspire...
CBL Customer Service Representative
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
Apply Job Type Full-time Description As a law enforcement Customer Service Representative, you will work in a dual role consisting of: 1) Working directly with law enforcement personnel - outfitting...
Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination....
The Customer Service Representative will assist clients with orders, including inquiries about order status, shipping, product details, damages, and returns....
Junior Sales Associate / Customer Service Rep. $25 Hr.
- Sacramento, CA
- 2 days ago
- Sacramento, CA
- 2 days ago
This job can be part time or full time, please reply with your resume and tell us about yourself and if you prefer a part time or full time position. Job Summary: In this key role, you will...
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...
Retail Sales Associate / Customer Service
- Elk Grove, CA (14 miles from Sacramento, CA)
- 2 days ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 2 days ago
service representative in the beauty industry....
Customer Service & Fulfillment Specialist
- Woodland, CA (21 miles from Sacramento, CA)
- 2 days ago
- Woodland, CA (21 miles from Sacramento, CA)
- 2 days ago
RPS 4.8 Customer Service & Fulfillment Specialist Sign in to apply Woodland, CA Sign in to apply Join our amazing team of incredible team of humans! We're a fun, supportive, and growing company...
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sacramento, CA
Highest Education Level
Customer Service Representatives in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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