Customer Service Representative Jobs in Sacramento, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person`URGENT HIRING! FRONT DESK RECEPTIONIST / CUSTOMER SERVICE Bilingual
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
We are looking for a friendly, dependable, and motivated Front Desk Receptionist / Customer Service Representative to join our team. At All In One Appliances, we treat our employees like family....
In PersonClient Services Representative - Remote
- Stacy Danaher
- Sacramento, CA
- 2 days ago
- Sacramento, CA
- 2 days ago
As a Client Services Representative, you will be an essential part of our team, guiding clients through every stage of their journeyfrom the moment they plan their trip to their safe return home....
RemoteCustomer Service Representative We are looking to fill a customer service representative position in your area....
In PersonSpanish-English Bilingual Healthcare Customer Service Representative - Remote in California
- TTEC
- Sacramento, CA
- 2 days ago
- Sacramento, CA
- 2 days ago
Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California Your potential has a place here with TTEC's award winning employment experience....
Remote- West Sacramento, CA (2 miles from Sacramento, CA)
- 2 days ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 2 days ago
Customer Service Representative / Dispatcher Location: West Sacramento, CA Reports To: Operations Manager / Owner Position Summary The Customer Service Representative / Dispatcher is responsible for...
In PersonCustomer Service Representative - PT
- Avis Budget Group
- Sacramento, CA
- 3 days ago
- Sacramento, CA
- 3 days ago
$17.50/hourMonthly Commission OpportunityShift Premium may Apply We're hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where...
In PersonCustomer Experience Coordinator - Roseville, CA
- Veterinary Emergency Group
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER...
In PersonCustomer Experience Coordinator (Part Time) - Roseville, CA
- Veterinary Emergency Group
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER...
In Person Part TimeCustomer Service Representative - FT
- Avis Budget Group
- Sacramento, CA
- 5 days ago
- Sacramento, CA
- 5 days ago
$17.50/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where...
In PersonSenior Utility Customer Service Specialist
- City of Roseville (CA)
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 5 days ago
SENIOR UTILITY CUSTOMER SERVICE SPECIALIST Energize Your Career with Us! The Roseville Utility Billing Department is in search of a detail-oriented, analytical, and self-motivated individual to...
In PersonCustomer Service / Check-In/Check-Out Clerk / Part-time
- Oak Harbor Freight Lines
- Sacramento, CA
- 5 days ago
- Sacramento, CA
- 5 days ago
We are on the lookout for individuals who are ready to drive their careers forward as part of our team of Customer Service Representatives. Are you ready to be a part of our journey?...
In Person Part TimeCustomer Service Rep/Dispatcher
- Pacific Coast Building Products, Inc.
- Dixon, CA (21 miles from Sacramento, CA)
- 5 days ago
- Dixon, CA (21 miles from Sacramento, CA)
- 5 days ago
Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones,...
In PersonSeasonal & Regular Customer Service Representative - Galleria at Roseville
- Nordstrom
- Roseville, CA (16 miles from Sacramento, CA)
- 6 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 6 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person TemporaryDemographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sacramento, CA
Highest Education Level
Customer Service Representatives in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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