Customer Service Representative Jobs in California
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 10 days ago
- Furer Organization
- San Diego, CA
- 10 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA
- 11 days ago
- JVRC Insurance
- Westlake Village, CA
- 11 days ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Req ID: 463933 Address: 100 Margurite St Williams, CA, 95987 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
6156 - Norco - 1550 2nd Street, Norco, California, 92860 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
6113 - Palm Desert - 73450 Dinah Shore Drive, Palm Desert, California, 92211 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Position Overview Ultimate Staffing Services is seeking dedicated and enthusiastic individuals to join their client's team as Customer Service Representatives in California....
Senior Customer Service Associate, Presidential Markets - Full Time
- Santee, CA
- 9 hours ago
- Santee, CA
- 9 hours ago
Id : REQ_501508, Title : Senior Customer Service Associate, Presidential Markets - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...511,...
Customer Service Representative I US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 4/28/2025 2:27:06 PM About Acro Acro Service Corp....
Customer Service Representative (Accepting Applications)
- Chula Vista, CA
- 9 hours ago
- Chula Vista, CA
- 9 hours ago
Express Employment Professionals has an immediate opening for an experienced Customer Service Representative. This qualified clerk will provide support to a company in South San Diego County....
Member Service Representative (Full-Time) - Inglewood
- Inglewood, CA
- 9 hours ago
- Inglewood, CA
- 9 hours ago
Member Service Representative (Full-Time) - Inglewood Inglewood, CA, United States (On-site) Job Description To provide members and prospective members the full range of products and services...
un Customer Service and Field Supervisor image 1 of 2 compensation: $22-$30/hr DOE employment type: job title: Customer Service and Field Supervisor Field Supervisor/CS Rep (San Diego County)...
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Specialty food, specialty business, and/or culinary experience...
Credit and Payments Customer Service Representative
- Irwindale, CA
- 9 hours ago
- Irwindale, CA
- 9 hours ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Store 2708734: 247 E Olive Ave, Fresno, California 93728 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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