Customer Service Representative Jobs in California
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA
- 5 days ago
- Furer Organization
- San Diego, CA
- 5 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkAs a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Do you enjoy working as a part of a team? Do you thrive in a fast paced environment? If so, this Customer Service role may be for you. We are hiring for individuals that have a retail customer...
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Customer Service Re/ Sales needed for company in Valencia. This role is responsible for taking incoming calls from clients that might be asking various questions including about their product...
Bilingual Kiosk Customer Service Specialist in Los Angeles, CA
- Los Angeles, CA
- 3 hours ago
- Los Angeles, CA
- 3 hours ago
Bilingual Kiosk Customer Service Specialist in Los Angeles, CA Full-Time Kiosk Customer Service Specialist Bilingual English/Spanish in Los Angeles, CA (weekend hours required) Are you passionate...
THE POSITION THIS JOB POSTING WILL AUTOMATICALLY CLOSE UPON THE RECEIPT OF 100 APPLICATIONS OR AT THE FINAL FILING DEADLINE, WHICHEVER OCCURS FIRST. With supervisor approval, incumbents may be...
Patient Account Representative I Customer Service Correspondence Clerk
- Fairfield, CA
- 4 hours ago
- Fairfield, CA
- 4 hours ago
JOB SUMMARY At NorthBay Health, the Patient Account Representative I, Business Office Clerk, performs office clerical duties, administrative support, minimal insurance billing and other duties as...
Quality Assurance / Order Entry Representatives (2 Openings) Oxnard, CA Full-Time | Temp-to-Hire | On-Site Only Pay: $20.00/hour (firm) Join a dynamic QA/OE department with opportunities for...
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado,...
ANSWERING PHONES, BOOKING RENTALS, CAMPING PCKAGES, POSSIBLE SALES COMMISIONS AS WE ARE A RV DEALER ALSO. SPANISH SPEAKING IS REQUIRED.
Customer Service Representative $17-$20 (Riverside) This is a part-time position, that will include Friday: 9am to 6pm Saturday: 9am to 6pm Sunday: 10am to 5pm and other fill in shifts....
We proudly serve as a trusted partner to nationally recognized brands, delivering tailored solutions and elevating the customer experience at every touch point. Our team is driven by the...
Job Summary: Projected Start date: September 2025 Mandatory Training: Remote As a Senior Markets Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkWEEKLY PAY* GSSi, Inc., a 4th generation family owned security company headquartered in Wilmington CA is seeking full-time officers for a retail location in West Covina Basic Duties: 1. Maintain...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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