Customer Service Representative Jobs in Riverside, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Upland, CA (19 miles from Riverside, CA)
- 11 hours ago
- Upland, CA (19 miles from Riverside, CA)
- 11 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Inside Sales/Customer Service Representative Compensation $19 to $21 per hour Located in Riverside....
Bilingual Customer Service Associate
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Agent Lead - ONT
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
General information Job Title Customer Service Agent Lead - ONT Date Monday, August 18, 2025 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 18.50 Full/Part Time Full...
Amazon Locker - Customer Service
- Fontana, CA (7 miles from Riverside, CA)
- 1 day ago
- Fontana, CA (7 miles from Riverside, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Specialist (Mandarin)
- Fontana, CA (7 miles from Riverside, CA)
- 1 day ago
- Fontana, CA (7 miles from Riverside, CA)
- 1 day ago
Customer service Specialist Location: Los Angeles, CA Salary - 40k - 50k + Benefits Full time Bilingual - Fluent in English and Mandarin - "Proficiency in Mandarin is preferred as the successful...
We are Hiring Immediately! Its Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great...
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
- Ontario, CA (16 miles from Riverside, CA)
- 1 day ago
Were looking for a Senior Customer Service Representative to join our team in Rancho Cucamonga....
Sales and Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 2 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 2 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Airport Customer Service (MX) - SBD
- San Bernardino, CA (9 miles from Riverside, CA)
- 2 days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 2 days ago
General information Job Title Airport Customer Service (MX) - SBD Date Tuesday, April 22, 2025 Entity Unifi Aviation, LLC State California City San Bernardino Base Pay Rate: $ 17.00 Full/Part Time...
Customer Experience Representative
- Montclair, CA (19 miles from Riverside, CA)
- 3 days ago
- Montclair, CA (19 miles from Riverside, CA)
- 3 days ago
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities Review the accuracy of incoming orders and efficiently...
Sales and Customer Service Associate
- Montclair, CA (19 miles from Riverside, CA)
- 3 days ago
- Montclair, CA (19 miles from Riverside, CA)
- 3 days ago
At Instep Management, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping...
Amazon Locker+ Customer Service Associate
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverside, CA
Highest Education Level
Customer Service Representatives in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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