Customer Service Representative Jobs in Riverside, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Management Trainee
- Uline
- Montclair, CA (19 miles from Riverside, CA)
- 19 hours ago
- Montclair, CA (19 miles from Riverside, CA)
- 19 hours ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
In Person- Redlands, CA (13 miles from Riverside, CA)
- 1 day ago
- Redlands, CA (13 miles from Riverside, CA)
- 1 day ago
Customer Service Representative Position Type: Full-Time Temporary (with potential for permanent hire) Pay Rate: Up to $21/hour, depending on experience Responsibilities: Provide exceptional customer...
In Person- DollarTree
- Highland, CA (14 miles from Riverside, CA)
- 1 day ago
- Highland, CA (14 miles from Riverside, CA)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonCustomer Service Representative
- Circle K
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 1 day ago
Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Shift Availability Days - Days Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Agent Lead - ONT
- Unifi Aviation, LLC
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
General information Job Title Customer Service Agent Lead - ONT Date Wednesday, September 10, 2025 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 18.50 Full/Part Time...
In PersonInbound Customer Service Representative: 20/20.50$ Per HR
- TEKsystems
- Chino, CA (15 miles from Riverside, CA)
- 3 days ago
- Chino, CA (15 miles from Riverside, CA)
- 3 days ago
Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service. Assist scheduling customers with appointments for Airbag recalls and provide dealership...
In PersonCustomer Service Representative
- Staffmark
- Fontana, CA (7 miles from Riverside, CA)
- 4 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 4 days ago
Staffmark, Customer Service Representative. Pick up the headset and your new paycheck....
In PersonShowroom Customer Service Representative
- PrideStaff
- Corona, CA (13 miles from Riverside, CA)
- 4 days ago
- Corona, CA (13 miles from Riverside, CA)
- 4 days ago
Pridestaff is currently seeking a Showroom Customer Service Representative for a large, well-known plumbing and bathroom fixtures company located in Corona, CA....
Remote2Nd Shift Customer Service Representative (ID #511081)
- Partners Personnel Management
- Mira Loma, CA (8 miles from Riverside, CA)
- 4 days ago
- Mira Loma, CA (8 miles from Riverside, CA)
- 4 days ago
Mira Loma, CA Rancho Cucamonga Ca 3137 $17.00/Per Hour 2Nd Shift Customer Service Representative Job Description Branch Details Join our team as a 2nd Shift Customer Service Representative and deliver...
In PersonShowroom Customer Service Representative
- VOLT
- Corona, CA (13 miles from Riverside, CA)
- 5 days ago
- Corona, CA (13 miles from Riverside, CA)
- 5 days ago
Achieve more with Volt Volt is immediately hiring for Showroom Customer Service Representative in Corona, CA As a Showroom Customer Service Representative, you will: Be entering customer orders accurately...
In PersonCustomer Service Assoc $21-$22/HR
- La Verne, CA (23 miles from Riverside, CA)
- 5 days ago
- La Verne, CA (23 miles from Riverside, CA)
- 5 days ago
Seeking Retention / Customer Srv Associate $21-$22/hour *Life, Medical, Dental, Vision, 401k options Global Processing Systems, Inc is the global leader in payment processing solutions. A provider...
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Redlands, CA (13 miles from Riverside, CA)
- 5 days ago
- Redlands, CA (13 miles from Riverside, CA)
- 5 days ago
Store 2709505: 1325 Brookside Ave, Redlands, California 92373 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service & Inventory Operations Specialist
- Nellson Nutraceutical, LLC
- Ontario, CA (16 miles from Riverside, CA)
- 5 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 5 days ago
Join NELLSON and Become Part of a Winning Team of Professionals! We currently have an immediate opportunity for an Inventory Operations & Customer Service Specialist to join the BAR DIVISION at...
In PersonCustomer Service Representative
- Transdevna
- Perris, CA (15 miles from Riverside, CA)
- 5 days ago
- Perris, CA (15 miles from Riverside, CA)
- 5 days ago
Customer Service Representative Transdev inPerris, Califronia is hiringa Customer Service Representativeto act as a liaison for our customers, providers, and client....
In PersonCustomer Service - Spreen Honda & Mazda - $18-25/Hour
- Loma Linda, CA (7 miles from Riverside, CA)
- 6 days ago
- Loma Linda, CA (7 miles from Riverside, CA)
- 6 days ago
Apply on Quick Website Form --- Use the link below to apply. Click HERE to goto application website No Previous Experience Required! We Will Train You. Spreen Auto Group is offering you a career...
In PersonDemographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Riverside, CA
Highest Education Level
Customer Service Representatives in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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